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“Just great.”

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The Lovat, Loch Ness
Ranked #1 of 2 Hotels in Fort Augustus
Certificate of Excellence
Reviewed 29 May 2012

All the reviews were justified. Excellent service, room, food, location. Wanted to phone other hotels we had just stayed at and tell them to come here so they could see how a hotel should be run. If we are ever in the area again we would go out of our way to stay at The Lovat again

  • Stayed: May 2012, travelled as a couple
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1  Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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864 - 870 of 1,221 reviews

Reviewed 25 May 2012

My partner and I stayed here in the october of 2010. We found this hotel to be warm (thankfully) clean and friendly. We stayed here for 3 nights and found it ideally situated, we chose to eat at the local pub simply due to budget constraints although the food at the hotel did look and smell very good. We also wanted to sample a "local" pub out of season. Having travelled exstensively in Scotland before I was so pleased to find this gem of a hotel on the shores of Loch Ness. I wanted to visit Loch Ness but knew that staying in Inverness would not be to my liking.
I would stay here again in a heart beat. Although we are not eco-terrorists by any means but we did like the way the hotel is doing its bit with the saw dust powered heating system and recycling boxes in the hallways for guests to use.

Room Tip: Rooms at the front of the hotel on the upper floors give a nice view of Loch Ness.
  • Stayed: June 2011, travelled as a couple
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Thank TheMartins_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2012

2nd time we have stayed at the Lovat, would recommend it to any one travelling in that area. The Staff are friendly and the service is excellent. The rooms are comfortable and well presented. We will certainlybe returning in the Summer months

  • Stayed: May 2012, travelled as a couple
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Thank claverhouse1689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2012

Booked last minute during a family trip through the highlands. There's two adults, two kids and a baby but that was no problem.
Great welcome on arrival. Excellent, large room with very generous en suite and amazing views.
Went for a walk to find somewhere to eat but ended up coming back to hotel. Thank goodness we did!
Prob more expensive than other options but the food was brilliant. Kids had 'sausage & mash' and chicken goujons that would have been top main meals at the other local restaurants.
We had fish pie and chicken pea risotto both of which were top class. The dessert also great.
Plenty to keep the family occupied in the drawing room then off to bed and a very comfortable and sound nights sleep.
Breakfast was quality continental plus full cooked, and I am totally stuffed!!
Staff have been very friendly throughout our stay and we can't wait to get back, next time we will have to use the lovat as our base!
Can't think of any negatives and would recommend this hotel to anyone.

  • Stayed: May 2012
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Thank DNPeacock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2012

I booked this hotel last minute and wot a result, it is perfection, from the personal touch when u book in, as we hd booked a studio, we were shown to our room and everything shown and explained by a friendly polite young man, the room was fantastic, amazing room. IIt is the personal touches from booking in to the home made cookies booking out which make this hotel very special.......loved it well done ur staff are a credit to u

  • Stayed: May 2012, travelled as a couple
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1  Thank Fimart1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2012

Last minute night away found us in the small Highland town of Fort Augustus and in the "lovin' arms" of the Lovat Hotel.

We stayed in one of the adjacent misnamed Chalets (which immediatley gets you thinking of Butlins in the 70's) which are the last word in luxury especially the wet room - which is the best I have ever seen or used.

We're going back - so be warned Fort Augustus !!!

Room Tip: Grab a chalet
  • Stayed: May 2012, travelled as a couple
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Thank KrisKolumbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2012

We have family in the village and often come up to Fort Augustus usually staying with them but this time that wasn`t possible and so we decided to stay at the Lovat. Our accomodation was outwith the main building and looked to be a recent addition, it consisted of a double bedroom with large ensuite wet room, a parking space for the car was positioned right outside the door. all excellent for our purposes. My only gripe with the accomodation was that the heating was controlled by the hotel and not by the occupants, i could see this may present a problem but fortunately not for us, We only ate in the hotel at breakfast time and to be honest it was very disappointing, they halved the potato scones and the black pudding, which as the full scottish wasn`t a great feed and rather dry especially the bacon, didn`t impress, i asked on the first morning for bacon, potato scone and black pudding, i also only got half as far as the potato scone and the black pudding were concerned and only one small rasher of dry bacon, very unappetising, fortunately i am not a big eater of a morning, i only had toast thereafter, butter also seemed to be rationed and i waited ages for more to be brought out. We thoroughly enjoyed our stay at the Lovat despite the breakfast being somewhat of a let down and would most definitely return due to the high standard of accomodation.

  • Stayed: June 2011, travelled as a couple
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Thank kawasaki1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeeGee1, Owner at The Lovat, Loch Ness, responded to this reviewResponded 4 May 2012

Many thanks for your comments, which are appreciated. As always we are keen to learn of any experience to give us the chance to improve where required.

Bedroom heating – in 2007 the hotel underwent extensive refurbishment and we installed a woodchip boiler to provide central heating and hot water for the whole hotel. At that time, the hotel controlled the bedroom and bathroom temperature however due to customer feedback, in 2011 we spent £10,000 installing a new system that allows for WiFi control of all bedroom temperatures by each guest during their stay. The bedroom folders have the following information as guidance:

“CENTRAL HEATING
The central heating is provided by our biomass wood chip boiler. Wood chips are delivered by Raddery Sawmill located on the Black Isle.

The central heating system is all computerised by a bespoke programme made specifically for The Lovat so the temperature in the bedroom & bathroom can be adjusted inter-dependently.

The bathroom temperatures are controlled by Reception & are usually kept at a higher temperature than the bedroom for your comfort & convenience so please keep the bathroom door closed to maintain this balance.

Bedroom temperature – you can control the temperature yourself by turning the dial on the wall.
Temperatures & time clocks may vary weather dependant”

Perhaps this information was misinterpreted or possibly we have some old information lurking in the background around the hotel? If that is the case then it would be really helpful if you could point me in the direction of where you read the information so we can update it accordingly. Since your review, we have re-written the information for the Studio bedrooms because these rooms have under-floor heating which is different to the main building and changes the heating dynamics. We have also altered our woodchips supplier and now use a more local business – Highland Wood Energy so thanks for bringing our attention to the guest folder which is now up-to-date!

Breakfast – I couldn’t agree more – what you received was pathetic and an insult to the food on the plate – it should be an amount that can be savoured and enjoyed. On the back of your feedback we have retrained the team and also changed some of our operating procedures. Breakfast is such an important meal of the day and also the last meal memory a guest will have so vitally important to get it right.

As always we know we aren’t perfect but we aim to push forward and maintain consistency to exceed expectations.

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Additional Information about The Lovat, Loch Ness

Address: Loch Ness, Fort Augustus PH32 4DU, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Loch Ness > Fort Augustus
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Fort Augustus
Price Range: £93 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lovat, Loch Ness 4*
Number of rooms: 28
Official Description (provided by the hotel):
A Victorian property that delicately balances tradition & contemporary. The dedicated team has a drive & passion to deliver an outstanding visitor experience. ... more   less 
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Also Known As:
The Lovat, Loch Ness Hotel Fort Augustus
The Lovat, Loch Ness Fort Augustus

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