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“Beautiful Views” 4 of 5 bubbles
Review of The Lovat, Loch Ness

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The Lovat, Loch Ness
Ranked #1 of 2 Hotels in Fort Augustus
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful Views”
4 of 5 bubbles Reviewed 27 April 2014

Lovely clean rooms and huge bathroom with both a shower and bath! Extremely friendly and helpful staff.
You really won't get a better view from your room than that of Loch ness and a mountain backdrop, we got up early and watched the sun come up over the mountain and it was truly breath taking.
The breakfast was nice with lovely selections of cereals and fruits and then of course a cooked breakfast. The only thing I did think was a little on the mean side was when they brought out one slice of toast each, we've stayed in some lovely b & b's and most offer a mixed bread basket and its a lovely touch.
Overall the location is great for exploring Fort Augustus, we didn't eat in the restaurant as we found a lovely pub that served good food.

Room Tip: Im not sure if some of the rooms face the other way but ask for one of the Loch and get up early if...
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  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank T R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeeGee1, Owner at The Lovat, Loch Ness, responded to this review, 4 May 2014
Many thanks for taking the time to write on TripAdvisor, it is appreciated and your comments will be posted on the staff noticeboard at the end of the month.

Toast - we purposely only toast 1 slice of bread per person so we can then replenish this for the guest if they require - this offers you hot toast regularly. It also saves on waste. I can only imagine that you didn't ask for more toast & a staff member didn't offer you more for which I apologise - service procedures slipped on this occasion.
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1,124 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 April 2014

So impressed with the hotel itself, the friendliness and attentiveness of the staff and of course the beautiful location. The food options both breakfast and evening meal were exceptional. Well done to the team.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andy2201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 22 April 2014

A little more expensive perhaps, but well worth it for the excellent location, warm welcome, comfortable room, good night's sleep and a great Scottish breakfast.

The Lovat is based just a few minutes walk from the centre of Fort Augustus and the shores of Loch Ness, set on a small hill that affords views of the loch from rooms at the front of the hotel. Beautifully decorated throughout the hotel mixes traditional Scottish influences in the public areas with tasteful modern touches in the bedrooms.

We were given an upgrade to an attic room (ask for assistance if you have mobility issues) with a view of Loch Ness that featured a well-sized bedroom space, separate desk/office type area and bathroom. The only downside to the room we had was a lack of easily accessible plug sockets to charge phones and cameras - they were hidden behind the beside tables. Free wifi and access to Sky TV was a nice touch.

Staff at breakfast kindly filled a flask with freshly brewed coffee at no extra charge to take on our onward journey towards Skye and upon check-out we were handed a bag of delicious, fresh, complementary homemade cookies - a really nice touch.

We didn't eat at the hotel in the evening as it's a touch pricey for anything other than a special occassion so it could cost you dearly if staying for a few days. The hotel is also clearly very proud of its 'eco' credentials - though perhaps pushes them towards visitors a little too hard.

Room Tip: Rooms at the front of the hotel offer views of Loch Ness.
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  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeeGee1, Owner at The Lovat, Loch Ness, responded to this review, 4 May 2014
Many thanks for taking the time to write on TripAdvisor, it is appreciated and your comments will be posted on the staff noticeboard at the end of the month.

Eco information - can I ask if this was 'too' much in the bedroom or downstairs in the public areas? We particularly don't want to be shoving information down people's necks and prefer the more subtle approach. No-one else has commented on this before so your additional feedback would be welcome to alleviate this for other guests.
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Shetland isles
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

Quite pricey, but worth the money. We stayed in April in a lovely room with a view of the gorgeous garden. The bed was huge and very comfortable. The staff were welcoming and efficient, and the public rooms were magnificient. The food was also outstanding. The location was great too, being just a short stroll from the locks of Fort Augustus. We could not fault our stay in this lovely hotel.

Room Tip: I think all rooms would be beautiful. Ours was a basic double, but perfect!
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LinseyShetlandisles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Mull, United Kingdom
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

We stayed a the Lovat for one night in March. The entire experience was good, with email reminders and follow-up, polite and friendly staff (from reception to the restaurant right through to the chamber maids) and really excellent food in the Brasserie. We ate early, at about 6 pm, and got an early-bird discount. We were travelling with our small dog. The dog-friendly rooms are in rooms away from the main hotel, about 20 steps away from the Brasserie. The room was truly dog-friendly, with a bowl, towel and some dog chews provided. The room itself was nice and the walk-in shower room was really great. I had a migraine on the morning that we had to leave, and the staff were very thoughtful - allowing an extension to our check-out so that I had longer to feel better. Reception even asked the cleaning staff not to hoover in adjoining rooms until I had left. If you are visiting Fort Augustus definitely stay here and make sure that you eat in the restaurant.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Louise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
230 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 31 March 2014

There is a lot to like about the Lovat, in addition to the Fort Augustus setting. Our room (8) had a great view down Loch Ness and was spacious and well equipped. It had two towel rails and a TV in the ensuite bathroom, both unusual in my experience. The staff were friendly and the service generally good.

The restaurant was not open during the period we were there. Our bistro meals were good but a little variable in quality; the salmon spring roll starter was average, ox cheek main course and poached pear dessert excellent.

Our vist was marred by a couple of things. We had booked and paid in advance for three nights dinner B&B. A week or two before we arrived we were informed the kitchen was closed on the Sunday and directing us to other eating places in Fort Augustus. To rectify this we had to move our stay to exclude the Sunday. The hotel made amends by upgrading our room. The other problem was getting a copy of the bill. I agreed to receive this by email, but some chasing up was required before the bill was eventually received.

The online survey for completion post visit was very comprehensive, the best feedback process we have seen anywhere.

Room Tip: Room 8 is very comfortable and well equipped with good views down Loch Ness
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 March 2014

My daughter and I stayed for one night in March. Our room was fine although why we were as far away from reception as you could get on a quiet winters stay I really don't know. We were disappointed that the restaurant was closed on Sunday and Monday nights but were given recommendations by the friendly staff. Great breakfast and again lovely staff.

Room Tip: A canal view is nice
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  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ChrisDAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CeeGee1, Owner at The Lovat, Loch Ness, responded to this review, 4 May 2014
Sadly we are unable to offer full operational services in the quieter months - I am pleased the staff were able to direct you accordingly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lovat, Loch Ness

Property: The Lovat, Loch Ness
Address: Loch Ness, Fort Augustus PH32 4DU, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Loch Ness > Fort Augustus
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Fort Augustus
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Lovat, Loch Ness 4*
Number of rooms: 28
Official Description (provided by the hotel):
A Victorian property that delicately balances tradition & contemporary. The dedicated team has a drive & passion to deliver an outstanding visitor experience. ... more   less 
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Also Known As:
The Lovat, Loch Ness Hotel Fort Augustus
The Lovat, Loch Ness Fort Augustus

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