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“A home from home” 5 of 5 bubbles
Review of Richmond Hotel

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Richmond Hotel
Ranked #2 of 7 Hotels in Strathpeffer
GreenLeadersGold level
Tain
1 review
“A home from home”
5 of 5 bubbles Reviewed 6 May 2013

Phil and Sarina and 'Mum' are the lovely people who run this hotel. Every room is focussed on a different kind of crystal and is painted in colours to match. I stayed in the Rose Quartz room which is light, spacious, has a massive bed and bay windows that overlook Strathpeffer and the surrounding hills.
The hotel is very dog friendly. Phil and Sarina have a gorgeous old(er) dog named Luckie, so having my old(er) dog stay with me in the room was no problem at all. The bar is open at the weekend and so is the restaurant, which is the only restaurant in Scotland to offer a Mauritian menu and it's well worth trying this out. Yummee!
Phil and Sarina also offer complimentary therapies such as Singing Bowl Relaxation, Drum Massage and the Alexander Technique to name but a few.
The area around Stratpeffer is ideal for outdoor activities such as walking, cycling, bird watching, relaxing and it's only a half hour drive from Inverness, but far more pretty and peaceful.
I recommend this hotel whole-heartedly, I loved every minute of my stay.

Room Tip: The rooms facing the village catch the sun (ehm..yes, the sun..) nicely throughout the day.
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  • Stayed May 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MiesV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmondhighlandhote, Owner at Richmond Hotel, responded to this review, 9 May 2013
MeisV, thankyou for taking the time to write your review.

We are quite unique in Strathpeffer from the crystal related decor, Mauritian food that reflects our heritage ( we have the only Mauritian restaurant in Scotland) and a range of complementary therapies. Whilst it is great that you enjoyed all of these customers do not have to be interested in this aspect of the business to receive the same hospitality from our family and be able to appreciate the magnificant highlands views and activities that are on offer locally.

So happy that you enjoyed your stay with us and hope that you will stay with us again in the future.
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64 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Brighton
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 19 April 2013

LOCATION
100m from centre of Strathpepper so very near newsagent and supermarket.
Lovely village overlooked by moors.

ROOMS
I stayed in the Rose Quartz room which was very pleasant, traditionally decorated, large and bright with two armchairs before big windows with great views over the village and to the moors.
Very comfortable bed, bath and shower with plenty of hot water.
Free and fast wifi.
No TV.

SERVICE
Excellent - friendly, chatty and welcoming without being overbearing as I find can be the case with some B&Bs. The whole set up seems very professional.

FOOD
Superb. Two dinner menus - traditional and Mauritian (I believe one of the owners Sarina is Mauritian); I had a truly delicious home made Mauritian chicken curry with home made chipati.
Full cooked breakfast was decent enough although served with a small helping of delicious haggis.

FACILITIES
Robin and Sarina also offer a wide range of "holistic therapies" hence the alternative name for the hotel - Crystal House Retreat. This was of no interest to me but in no way was this heavily promoted or dominate the hotel.

A conference room is also available.

Room Tip: Rose Quartz room is large and has great views over the village and to the moor.
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  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmondhighlandhote, Owner at Richmond Hotel, responded to this review, 22 April 2013
Sarina and I use reviews as a way of constantly improving our service. It is great to hear that we we acheived a good balance of warmth of welcome and privacy. Thank you Mark. Our food is home cooked and whether it is a traditional breakfast or our speciality Mauritian cuisine the attention to quality is the same. We believe that we are the only restuarant in Scotland with a traditional Mauritian menu and are proud to offer this diverse and great tasting food to a wider audience. Like Mark we love Strathpeffer, it is a beautiful village with lots to see and do locally as well as being fantastically located for a day touring base of the Highlands.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 7 January 2013

We booked for the first weekend in January. We were the only guests in the hotel, though the bar and restaurant attracted visitors on the Friday and Saturday evenings. There are eight or nine rooms in total, and they are all different (we peeked into the empty rooms!) - tastefully and elegantly decorated. Phil and Sarina were very welcoming and helpful. We ate in both evenings: the Friday dinner was good, and the Mauritian dinner on Saturday was really excellent. A decent selection of fair trade and other wines were on offer, as was Mauritian rum, along with all the usual bar offerings. The hotel even smells warm and welcoming on arrival (a small amount of incense in the entrance hall, I think). I would definitely recommend it.

Room Tip: Beds are different sizes - if this is important, it is worth checking for smaller/larger beds.
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmondhighlandhote, Manager at Richmond Hotel, responded to this review, 9 January 2013
Thank you for your kind words, Sarina and I are filled with gratitude when people take the time to submit a review. We try to create a warm welcoming, positive and uplifting environment for our guests to enjoy. Our rooms are always ready for guests and are left open when not in use so that other guests can see the standards of all our rooms is high. The Mauritian menu is our speciality and reflects our heritage. We believe that we are the only Hotel and restaurant that offers an A La Carte Mauritian dining experience in Scotland. We look forward to meeting you again.
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Inverness, United Kingdom
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 27 October 2012

We booked a table in the restaurant for a family birthday dinner for 7. On arrival we were welcomed into the main bar lounge area where we enjoyed a drink by the open fire and ordered our meals. Dinner was served in the main dining room which also had a lovely warm fire, sparkling lights, candles on the table and relaxing music too. We had a mixture of meals from the main menu and the mauritian menu, including sampling the veg/meat curries, breads, speciality rices and pickles all fabulous and very tasty, I had the chicken curry which was delicious. Dessert again a mixture from both menus, I had home made banana fritters in syrup absoloutley gorgeous again melt in the mouth pudding. Our hosts Phil and Serena were very accomodationg and made the evening very special for our birthday guest. I am lookin for ward to returning for more of their lovely dishes and to try the shiatsu massage one of their many hollistic treatments on offer.

Room Tip: We did not stay in the hotel, just had dinner.
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  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Strathpeffergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 3 August 2012

This is a very friendly hotel with an atmosphere that I can only describe as happy and welcoming . Phil and Sarina are a little alternative which adds to the charm of this lovely old Victorian building. They could not have done more to make us feel at home.The Mauritian food is worth trying out and mother makes a marvellous Mauritian sauce that looks like cold mud and tastes like magic!
This is not an upmarket Hotel but it doesn't have upmarket prices it has a family feel and is affordable to match.

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmondhighlandhote, Manager at Richmond Hotel, responded to this review, 8 August 2012
Thank you we try to create a warm welcoming family atmosphere, so the experience is more like visiting friends.
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Edinburgh, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 August 2012

A very warm welcome from Phil and Sarina was the start of a gorgeous three days at the Richmond Hotel. We were offered the Rose Quartz room, which is beautifully created with two armchairs offering stunning views across the glen. Very close to the Village centre and with easy access to the surrounding hills. The traditional Mauritian food is definitely worth asking for...and free WiFi for those that need it. Excellent.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gh12346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmondhighlandhote, Manager at Richmond Hotel, responded to this review, 8 August 2012
Thank you, the Rose Quartz room is my favourite bedroom in the hotel and not just becuase Rose Quartz is the crystal of unconditional love. So happy that you liked the Mauritian food, as far as we know we are the only place outside of London that has such a menu. Ours has the benefit of being truely authentic as it is cooked by Mauritians.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 August 2012

I visited Crystal House Retreat at the Richmond Hotel last week, I cannot praise the hotel enough. The en suite room was spacious and clean, with gorgeous views of the surrounding countryside, and a beautiful four poster bed :-)
Hosts Sarina and Phil are warm, friendly and helpful and the food was fantastic. Whether you take advantage of the holistic therapies on offer, or just use the hotel as a base for exploring the area, I cannot recommend this hotel enough. Thank you.

Room Tip: Rooms at the front of the hotel have fantastic views
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  • Stayed July 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kirstie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmondhighlandhote, Manager at Richmond Hotel, responded to this review, 8 August 2012
Thank you, it is lovely to know that people appreciate our warm and welcoming nature. Whether guests choose to take advantage of the many different therapies that are on offer or not the level of service remains the same. The beautiful peaceful location is one of the reasons that the hotel can also be a retreat and why we enjoy living here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Hotel

Property: Richmond Hotel
Address: Church Brae, Strathpeffer IV14 9AW, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 7 Hotels in Strathpeffer
Price Range (Based on Average Rates): £
Number of rooms: 8
Official Description (provided by the hotel):
A charming Victorian house built in 1885 The Richmond Hotel (also known as Crystal House)retains many original features, whilst providing comfortable modern en-suite accommodation. Guests enjoy a warm welcome, a hearty breakfast and can enjoy the benefits of a licensed hotel for evening meals. Phil and Sarina aim to make your visit as comfortable and enjoyable as possible. We try to create a home from home atmosphere and are sure that you will enjoy your stay with us. While you are here why not ask about one of our complementary therapies that are available to hotel and retreat guests. ... more   less 
Also Known As:
Richmond Hotel Strathpeffer, Scotland

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