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“Great staff, 70s bathrooms” 3 of 5 bubbles
Review of Sumburgh Hotel

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Sumburgh Hotel
Ranked #1 of 1 Hotels in Sumburgh
London
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great staff, 70s bathrooms”
3 of 5 bubbles Reviewed 9 September 2013

This is in a brilliant location, and the staff are so lovely and helpful. The drawbacks are in the rooms themelves. Our window could have done with a wipe, the bed was the squidgiest ever and the bathroom although clearly recently renovated was redone in a late 1970s style, with anaglypta wallpaper at the top of the walls, shell-style bathroom suite and the twee-est shower screen ever. Everything worked, it just looked like it was transported from the 70s.

The restaurant food was very much old style pub grub. I had perfectly fine scampi and chips but my friend ordered scallops which basically came up as scallops with chips, vegetables and what seemed to be gravy. Not inedible, just a little bit odd. Service in the restaurant was also above and beyond the usual.

The staff are the hotel's greatest asset. So helpful, capable and friendly. I can't praise them enough.

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jaggyjaggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

Traveller rating
    43
    64
    43
    20
    15
See reviews for
15
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36
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bolsover, United Kingdom
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 27 August 2013

Really nice hotel in a beautiful part of the world. Clean, well equipped and pleasant, courteous, helpful staff. Highly recommended... and look at the ruins in the grounds- very interesting. Don't neglect the wildlife. Birds here are very special... wander off, you wont get lost!

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shetland isle
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 bubbles Reviewed 26 August 2013

This could be a really lovely hotel in a lovely location but unfortunately they are not taking advantage of this. I ate here with my husband and children whilst waiting on a flight. The chips were old and dry, the fish was rotten and the burger was still frozen in the middle. The young girl serving us was however very friendly and pleasant and offered us desserts for free as way of apology, we declined as we were completely put off by this time but a nice gesture nevertheless.

  • Stayed September 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank noodeyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sumburgh hotels

Rivergaro
Level Contributor
78 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 19 August 2013

We stayed a couple of nights here at the end of our Shetland trip. The hotel is really close to the airport, so it is a easy way to end the journeys (no need to rush...). The hotel isn't brand new, but the rooms are clean and in good order. The food of the restaurant is really good (but we had better breakfast). In may/June you probably have the possibility to see the Puffin colony near the Lighthouse (no more Puffins on the 11th of August).
They also offer you a courtesy car for the airport.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mmwildlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 9 August 2013

Stayed in the anex of the main hotel rooms badly dated creaky beds and floorboards
Food was good and place was clean staff were efficent and freindly but i wont be in a hurry to go back. Other workmates stayed in the various lodges and said they were quite good .

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank weeeckc78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stromness, United Kingdom
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

due to fog we stayed a night at the lodges that are managed by this hotel. Service was friendly and helpful. The hotel is clean and the food is really good. I had the hand dived scallops and my husband had a perfect steak. Can't go wrong here. Bus is at the entrance to the hotel but you are better off hiring an older car for the day. Last visit with a group in the main hotel was perfect too. Would be pleased to stay there any time.

Room Tip: they are all good
See more room tips
  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martins012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 24 July 2013

This hotel is situated next to the airport but there is no noise from planes. The hotel is very comfortable and clean. The rooms are a reasonable size and ours had a good view over the sea. The food is excellent, well cooked and well presented with a good choice - portions were very good. There is a comfortable bar with a full range of Valhalla beers in bottles. The highlight of this hotel is the staff - like the rest of Shetland, they are very friendly and are always helpful. We spent 3 nights at this hotel and we would love to go back.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yorkshireman62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sumburgh Hotel

Property: Sumburgh Hotel
Address: Sumburgh Head, Sumburgh, Scotland
Region: United Kingdom > Scotland > Shetland Islands > Mainland > Sumburgh
Hotel Style:
Ranked #1 of 1 Hotels in Sumburgh
Number of rooms: 36
Also Known As:
Sumburgh Hotel Shetland Islands

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