We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice relaxing break”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Piersland House Hotel
Ranked #1 of 6 Hotels in Troon
Certificate of Excellence
GLASGOW
Level 5 Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“nice relaxing break”
Reviewed 22 January 2012

My wife amd i stayed in January and can only say good things about this hotel we stayed in one of the lodges and the room was excellent with all modern ameneities, it was very quiet and we looked on to the golf course.Tha main hotel is a very nice looking building and when inside it is old world decor and really nice, all the staff were so helpfull.We had a meal there on the night of our stay and it was really good value all in we had a great time and would reccomend this hotel to anyone.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOHN1873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

818 reviews from our community

Traveller rating
    555
    195
    39
    19
    10
See reviews for
182
392
13
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Dundee, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2012

I've been trying in vain to get some idea of a wedding cost, and a date to visit the venue for some time. I live 2.5 hours away and this seemed a good way of opening dialogue etc. First I was promised a return call by a manager which did not come. Then after speaking to Samantha outlining roughly what I was seeking I was promised ( via answer phone message ), an email detailing costs for my requests. As a last resort I spoke with Eve who assured me she would speak to Mr Kuhler and call me the following today as both were on an early shift together. This never happened. They have not only my home telephone number, but mobile and two email addresses also, so no excuses. Obviously this establishment can pick and choose whom they provide quotations and facilities too. In this economic climate I'd like to know their secret. Is it really so hard to work out rough figures, email these and book a meeting? It would appear so.

  • Stayed January 2012, travelled as a couple
    • Service
Helpful?
Thank Pink_Floyd311279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuhler, Operations Director at Piersland House Hotel, responded to this review, 22 January 2012
I am dissapointed to note your comments on tripadvisor. Samantha, my Front of House Manageress and wedding coordinator deals with every wedding enquiry and sales call personally. Unfortunatelly the package you requested was unavailable to you at he £2013 all inclusive price as discussed during your telephone conversation. A detailed quotation with the price difference was e-mailed to you to both e-mail addresses you provided. A follow up call was made the day after and a message was left. Please contact me at your earliest convienience to discuss your comments.

Yours sincerely,

Karel Kuhler
Operations Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2012

We had our wedding at the Piersland Hotel, it was a fantastic day with lovely staff.
Martin and his staff were amazing and he couldn’t do enough for us. The venue is brilliant, with lovely period features making it stand out from other wedding venues.
On the run up to our wedding we also had regular contact with the staff and each time they were very helpful and put our minds at rest.
The wedding breakfast food was tremendous; the quality was outstanding with all our guests commenting on how good it was. The rooms were of a very high standard and the honeymoon suite was gorgeous. The breakfast on both mornings was delicious.
Overall we would definitely recommend holding your wedding here, dining here and staying in the Piersland. The service, quality and price are amazing.
Thank you very much to Martin and his team at the Piersland in helping making our day very special
Mr & Mrs Hodges

Room Tip: All the cottages and hotel rooms are amazing.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 January 2012

I celebrated New Year's Day with a lunch with my family at the Piersland House Hotel, and it exceeded my expectations!

I have eaten here often over the years, and have always appreciated its easy going yet professional standard of service, beautiful building and delightful grounds. But, to be fair, the food has in the past been of variable standard.

But this New Year, (2012), they really excelled themselves - our party of five all had marvellous food and unhurried yet appropriately attentive service. And, considering the numbers they were serving, they managed to make the whole experience feel really special. The food was delicious, and the servings were generous.

And excellent value at £25 per head. A perfect start to the New Year!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Scotsmum7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
151 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 10 January 2012

We overnighted here on our way to the ferry to Larne, Northern ireland. It was a very wet evening at the end of a very wet day. The hotel was warm, welcoming, we had a nice room, a nice evening meal and they got us out in time for the boat the next morning. What more could you ask for?

Room Tip: Not sure but we had one at the top of the house and we shared our staircase with only one other room...
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wayfarer27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2012

I honestly cannot understand how anyone can find fault with this hotel. Everything about this hotel is excellent from the food to the staff and the rooms.

We have made several trips to Piersland and like it so much that we are getting married here.

The staff cannot do enough for you and are always very welcoming.

I would happily recommend this hotel to anyone!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hollypop417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayrshire
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2012

I was really sad to read some of the poor reviews of the Piersland, particularly the last reviewer who mentioned a previous great stay but didn't bother to review on that occasion. It's a shame when people only bother to write when it's bad news. Although we dont get the time to dine out often, the piersland has been our place of choice for a few years, and his family dine there regularly. The service we have received during any visit has been faultless, and the hotel has received a top award from a well known Scottish food critic. The food is amazing!

We love the Piersland so much that we are getting married there. We have viewed several rooms there and could not find fault with any. It is such a shame that in some peoples quest for perfection, they spend time seeking imperfections and are not satisfied until they find it. Then to publicly report it at risk of destroying another's livelihood is very sad.

Karl and Martin at the hotel are lovely and are happy to resolve any issues you may have however small, as we noted recently after a minor miscommunication.

Some people need to get a life instead of spending it looking for glitter on a carpet.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ikn0wthesecret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Troon
0.2 mi away
The Marine Hotel
The Marine Hotel
#5 of 6 in Troon
2,056 reviews
0.7 mi away
Lochgreen House Hotel
1.5 mi away
Old Loans Inn
Old Loans Inn
#3 of 6 in Troon
491 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
Savoy Park Hotel
Savoy Park Hotel
#1 of 17 in Ayr
862 reviews
4.8 mi away
Western House Hotel
4.1 mi away
Gailes Restaurant and Hotel
Show Prices
Show Prices
Show Prices

Been to Piersland House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Piersland House Hotel

Property: Piersland House Hotel
Address: 15 Craigend Road, Troon KA10 6HD, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Troon
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Troon
#1 Family Hotel in Troon
#2 Business Hotel in Troon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Piersland House Hotel 4*
Number of rooms: 37
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda and Priceline so you can book your Piersland House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Piersland Hotel Ayr
Piersland House Hotel Troon, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing