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“A respite from the daily grind”

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Trump Turnberry, A Luxury Collection Resort, Scotland
Ranked #1 of 2 Hotels in Turnberry
Certificate of Excellence
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“A respite from the daily grind”
5 of 5 bubbles Reviewed 23 September 2011

Turnberry is an upscale and unpretentious golf/spa destination. Whether one wants a quiet retreat, family friendly location, or spa for rejuvination, the estate @ Turnberry awaits your arrival. We were greated by kilt wearing attendents, smiling concierge/desk personnel and a breathtaking view of the ocean and golf course from the main lounge area. Our room was in the Spa building and had the oceanview which created an atmosphere at once of relaxation and decompression from our travel to Scotland from the USA. We stayed for 4 days and utilized the pool, whirlpool,sauna and steam rooms. While rather small for a hotel of its size all the amenities were clean, operable and stock appropriately with towels, etc. for patrons usage. A visit to the Spa for a massage treatment and reflexology prooved to be a God send for a sciatica that was acting up. Rates were commenserate for the services provided which was surprising since prices in Edinburgh at the Sheraton Grand were significantly higher for the same sevices. The room was spacious and comfortable with a large bathroom stocked with aeromatic soaps, shampoos, etc. as well as self coffee service readily available at the coffee/bar space in the entrance hall. The Spa building did not provide in room safes. The hotel does provide a safe/locked boxes in the main building's office area. These can be accessed daily and frequently with one's own combination much like room safes. Unfortunately, the room temperature was rather hot due to the solar gain for the large expansive windows and no airconditioning. However, in fairness, we were aware of the possibility at the time of booking. Our stay was at a time when it was unusually sunny (no complaints!) thus the solar gain heat. The hotel was equipped to handle the situation for those travelers that prefer cooler temps in their rooms by supplying, upon request, circulating fans. We found that the main building was cooler, but do not know if that is due to airconditioning in those areas, or not. Restaurants are limited to the main diningroom for breakfast and supper (which was the only place that a jacket for men might be more appropriate) in the evening. There are other options, however, for late afternoon tea service, lighter suppers and small bites in the evening. These are relegated to 3 lounge areas that provide sunset views, informal drinks and conviviality, and bar/wine service at relative prices. We felt that the full breakfast was over priced for what it was and chose to go to the golf course across the road for breakfast at the restaurant there instead. There really weren't many alternatives for restaurants in the area within walking distance. We did walk to the small village nearby, but luncheon service was stopped at 3PM at the small hotel. We took the local bus back to the estate after after unsuccessfully searching for another place to eat. There is a small "convenience" store in the town, but only if one truly needs to purchase snacks more than sandwiches, etc. We played a round of golf on the famous course and while not inexpensive was not out of line with similar course in the USA, or other resorts. All pricing was readily available online for rates, fees, etc. Biking, quadbiking, archery, watersports, horsebackriding and falconry are available at the resort with assistance from the staff. The hotel provides a detailed compact map of all the available walking trails on the estate which included access to the WWII airstrips that crisscross the trails. The concerige desk is manned by capable, helpful and very personable staff. We required a car and driver for a trip to another nearby town and it was seamlessly arranged for us with pick and waiting service for the return to the hotel. The Turnberry also has several "lodges" available for larger families, groups, or stays. These are like townhouses in our area in the US. Again, rates and information was available on the web for those interested. We did venture out to visit an area attraction the Culean Castle with the famous elliptical staircase, etc. We actually took the local bus service there and back right from the front of the hotel for a few pounds since we did not have a rental car. Other than the walking from the bus stop at the entrance to the castle and back it was a fun experience. We enjoyed our stay which was more wonderful than we anticipated and would like to return another time to avail ourselves of the other amenities that are available and, of course, more golf!

Room Tip: Ocean views are in the front of the hotel and are incredible, but more expensive than those facing t...
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  • Stayed August 2011, travelled as a couple
    • Value
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Helpful?
Thank Terrie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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singapore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 September 2011

We were on a UK golfing trip in July 2011 and stayed overnight at this gorgeous Resort perched on a hilltop. Parking was ample and check in was pleasant. The porters helped with our bags and we were up in our rooms in no time. My room was tastefully decorated over 20sqm in size, with a big digital TV. My room was facing the car courtyard but it wasnt noisy as I was an early riser for my golf game at this magnificent golf course where several British Opens were held. Breakfast was a treat, foodwise, service and decor was great. Even better was the breath taking view of the golf course ! Most of the waiters appears to be students from around the area. The lobby opens to a lounge area with great views of the golf course and a cup of tea/coffee would do great especially for honeymooners, or non golfing vacationers. There are several rooms along the long hallway to the dining area. These rooms housed the priceless pictures of past Opens winners and history of the property. Should you travel in groups and have late checkouts be sure you pack you bags before you leave for you outings as housekeeping and front office sometime miscommunicate. Overall an excellent property.

Room Tip: A higher floor room would give great views.
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  • Stayed July 2011, travelled with friends
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    • Service
Helpful?
Thank flyhigh38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celifox, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 26 September 2011
Thank you for taking the time to share your delightful comments and observations about your recent Turnberry experience. We fully agree Turnberry has so much more to offer, as well as her legendary golf courses, and we hope we can look forward to welcoming you back to discover more layers of sumptuous luxury very soon.
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Hertfordshire
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 15 September 2011

My sister and I are very much beginners when it comes to the game of golf, so you might expect that we would not choose to attempt to play at this most prestigious location until we were very much more competent / experienced? But, as this was to be my surprise treat to her for a milestone birthday I wanted to make an impact. Boy was I successfull? Fantastic views from the front of the hotel across the golf course and out to the coast where the stormy weather was whipping up the white horses. Fabulous food (afternoon tea, dinner in 1906 and two breakfasts) served with care and consideration by very attentive staff. Rooms were very good too with very comfortable beds and of course sore muscles were soothed magically in the Spa where there were more panaromic views to appreciate. Weather was against us as we went to the Club House but all the staff there were most helpful - attentive and encouraging - and instead of playing a round we had a lesson at the Academy (driving range) with a very kind and helpful 'pro'. Such that we are both determined to continue and will not feel nervous again about approaching a golf club. All in all an amazing experience and I shall indeed 'Haste ye back' as the local road signs suggest!

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank HertfordshireDebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celifox, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 20 September 2011
We are so pleased to see you took advantage of our fantastic Colin Montgomery Golf Academy during your visit and we thank you for your kind comments regarding your wonderful experience there – our aim is to make sure all ranges of ability are welcomed - and the enthusiasm of our professionals is certainly catching!
Thank you also for sharing your kind comments and observations about Turnberry Food, Spa and staff – these will certainly be passed on. We hope we will be able to welcome you back very soon to sample the legendary golf courses with some more friendly weather conditions!
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Mossel Bay, South Africa
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 September 2011

Nice hotel with an impressive breakfast. It permanently felt that there are not enough staff in the hotel. On arrival it took ages for our luggage to get to the rooms( under staffed).Not bad value for money. The golf course will always be one of the best in the world and we thoroughly enjoyed it

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kitesurfer101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celifox, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 12 September 2011
Thank you for taking the time to share your kind comments. We are delighted to see you enjoyed your visit – especially the breakfasts and our legendary golf courses. We apologise for the delay in delivery of your luggage on arrival and have noted your comments in order that we may learn from them. We do hope we will be able to welcome you back again in the future.
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London, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 8 September 2011

I loved Turnberry from the moment i arrived at the driveway! It was amazing to look at, even on a dull day. We had no problems at check-in, even though it was early in the morning. Our room was wonderful and although it didnt have an "amazing view" the room was amazing in itself. We stayed in Room 213 from Monday 29/08/11-31/08/11

The staff, i have never truely met nicer staff than here. We eat breakfast in the clubhouse and had a walk around the resort with such beautiful views. We didnt eat in the 1906 as my fiancee didnt have a dinner jacket, which is not required, but it says in your welcome book that gentlemen would be more "comfortable" in one, so that was an immediate no. But we ate in the Dual in the Sun, and for both nights, a young barman called Andrew Cambpell waited on us. He was the most helpful poilte barman i ever met, with no question he couldnt aswer about the hotel or the surrounding areas. The food is beautiful and very reasonably priced.

We met with the event and wedding co-ordinator and they were two of the poliest and friendliest co-ordinators that i have ever met. Did not bat an eye at any of my millions of questions i gave them and were turely wonderful to meet with.

We also went horse-trekking and it was fabulous. They are all so helpful. We got to trek on the beach and see the Ailsa course from a different perspective. A highly recommend activity. We also visited the spa and it was just luxury at its best and everyone was more than helpful.

I cant wait to visit again with our upcoming wedding...and hopefully way more after that! :)

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Estie-P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celifox, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 15 September 2011
We are delighted to hear the magic of Turnberry has certainly had a wonderful effect! Thank you for choosing Turnberry to celebrate your special day – our staff will look forward to working with you to make sure your day is truly unforgettable. Your kind comments will be shared with all mentioned and we hope we can look forward to welcoming you and your family for many years to come.
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Perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 September 2011

Booked an impulsive last minute stay.
We booked our room directly with a chap called Andrew who managed our booking from start to finish.
The Hotel is stunning with the most amazing views.
The food and service was faultless.
Would definitely recommend this hotel for a great escape.
Only one thing that I didn't quite like was the use of I pads to display wine and cocktail lists in the bar area.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FIN10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celifox, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 8 September 2011
We are delighted to see you enjoyed your Turnberry experience completely; from the first contact with our reservations team - continuing throughout your visit - and we hope you will choose to escape to Turnberry again soon.
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England
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 September 2011

I had read a few reviews prior to the trip and was a bit anxious regarding costs and the quality of the rooms. I must say that from the moment we pulled up at reception to the minute we left the whole experience was amazing. The room wasn't ready when we arrived so we went to play golf and when we got back our cases were waiting in our room which was a classic King room with a beautiful bathroom with a super bath and separate shower.
We ate at the golf club the first night and the food was very good. On the second night we ate at the 1908 and we were not disappointed with the service or the quality of the food.
The views from the hotel are amazing and worth the higher than average tariff and the breakfast is well worth the extra with a lovely cold buffet and a choice of hot food from the menu all made to order, what a nice change from the standard hot buffet fare that is usually on offer.
The golf is fantastic we played on all three courses and our only gripe was that we were pushed a bit on the Ailsa and we were waiting. We couldn't understand why they kept hurrying us when there was nowhere for us to go. Apart from this the whole weekend was amazing and we can't wait to go back again. Well done to the management their staff are a credit to them

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank golfcrazyEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celifox, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 5 September 2011
Thank you for choosing to visit Turnberry and for sharing your wonderful comments about the Hotel, food, golf and staff – we will be certain to pass them on. We are delighted to hear you plan to return and will look forward to welcoming you back.
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Additional Information about Trump Turnberry, A Luxury Collection Resort, Scotland

Property: Trump Turnberry, A Luxury Collection Resort, Scotland
Address: Maidens Road, Turnberry KA26 9LT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Turnberry
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Turnberry
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump Turnberry, A Luxury Collection Resort, Scotland 5*
Number of rooms: 149
Official Description (provided by the hotel):
Nestled within an 800 acre estate with views overlooking the rugged Ayrshire coastline, Trump Turnberry Resort is an enchanting destination. Trump Turnberry is the world's original golf resort with over a century of hospitality and tradition. It is scene of some of the most memorable moments in Open history, the championship Ailsa course is a legend in the game. Complimented by The Turnberry Performance Academy, an outstanding teaching facility offering a holistic approach to the game of golf; Trump Turnberry Resort is one of the most magnificent destinations for golf breaks in Scotland. With a range of outstanding accommodation, championship golf, a relaxing ESPA spa, six restaurants & bars and thrilling outdoor pursuits at Turnberry Adventures, Trump Turnberry Resort boasts a myriad of activities for travelers, golfers and families. The resort enjoys a spectacular coastal setting with breathtaking views of the Isle of Arran, Ailsa Craig and the Irish Sea. ... more   less 
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Also Known As:
Turnberry, a Luxury Collection Resort, Scotland Hotel Turnberry
Turnberry Westin
Trump Turnberry, A Luxury Collection Resort, Scotland

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