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“Champagne Afternoon Tea Experience” 5 of 5 bubbles
Review of Trump Turnberry, A Luxury Collection Resort, Scotland

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Trump Turnberry, A Luxury Collection Resort, Scotland
Ranked #1 of 2 Hotels in Turnberry
Certificate of Excellence
Prestwick, United Kingdom
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Champagne Afternoon Tea Experience”
5 of 5 bubbles Reviewed 4 November 2013

I was given the experience as a birthday present. It was wonderful, the hotel itself is so beautiful, the staff are so attentive and the tea was first class. One could not find fault with the whole experience.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tensixty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 18 November 2013
Thank you for taking the time to share your recent Afternoon Tea Experience. It is a pleasure to hear that you had an enjoyable afternoon indulging in the delights which are all made in our in house patisserie. With over 30 different types of tea on offer and a menu that changes on a regular basis- afternoon tea is unique on each visit. We hope to welcome you back in the near future.
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1,284 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (364)
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English first
Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

The hotel, the staff and the surroundings are certainly worth the trip ! A walk on the beach, a biketrip through the area and an excursion to a national park; everything we did was well organised and prepared. This staff was very helpful, flexible and made good suggestions. I had a small discussion about the bill and they settled it immediately. Only the spa-area is maybe a bit outdated, but other than that a very nice hotel !

  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wouter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 18 November 2013
Thank you for taking the time to share your recent Turnberry experience. I am delighted to hear that the suggestions made to you by our concierge helped make your stay a memorable one. I am sure you will agree that there are many wonderful attractions across Ayrshire to explore. We hope to have the opportunity to welcome you back to the resort in the future for further Turnberry Adventures!
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Arizona
Level Contributor
175 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

We celebrated our 25th wedding Anniversary at Turnberry. Every moment was wonderful. The accommodations, the food, the caring attitude of the entire staff - we'd love to go back one day - it was just a truly amazing stay. And the spa? Oh my! Gorgeous. Like I said, the whole stay was wonderful.

Room Tip: Rooms that look toward the sea and Ailsa Craig are beautiful and have lovely views
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blackhillslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 18 November 2013
Thank you for your wonderful feedback following your most recent stay here at Turnberry. On behalf of all ambassadors I would like to Congratulate you once again on your 25th Wedding Anniversary. It is a pleasure to hear that all aspects of your stay were exceptional and I hope both of you have left with special memories that will make you smile with delight as you remember the time you spent amongst us. We hope to welcome you back in the future.
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London, United Kingdom
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 26 October 2013 via mobile

Stayed here in October for one night in between a couple of rounds of golf on the Ailsa. The whole experience was 5 star from the welcome to the check out. But the it should be its a top hotel. The staff were all very welcoming and nothing seemed to be too much trouble. There was a long wait for breakfasts to be brought to the table in the morning despite the fact the restaurant was only half full. The rooms are pretty nice, and I had an unusual soak in the big bath too ease the watches and strains from the course. When we arrived mid morning the rooms were ready if a little chilly, but coming back from golf later my room was lovely and warm. The golf was outstanding, probably the best course I have ever played. I would definitely go back again it's got bags of charm and character.

Stayed October 2013, travelled on business
Helpful?
1 Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 29 October 2013
Thank you for taking the time to share your comments and observations following your most recent visit to Turnberry. I am delighted to see that you had a memorable stay amongst us; all of your comments are greatly appreciated and will be passed on to the relevant departments. Playing golf at Turnberry truly is like walking in the footsteps of legends as both courses are steeped in history. We look forward to welcoming you back In the future where further adventures await!
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South West England
Level Contributor
142 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed 25 October 2013

The hotel looks amazing upon arrival and certainly feels luxurious. The staff are exceptional and very attentive.
As a 5 star hotel I would expect everything to be perfect. Some examples where things were lacking - missing toilet roll holder in bathroom. Tea never replenished in the room. Food in restaurant very average. I had a fish for breakfast which was dry and overcooked. At breakfast the staff only provide a small block of butter and a small jug of milk for 6 people. Admittedly, they always bring more when asked but annoying.

The golf courses and golf staff were all top notch.

Despite the niggles we would return.

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pomsontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 29 October 2013
Thank you for taking the time to provide such constructive feedback following your recent visit to Turnberry. Whilst I am happy to hear that you had an enjoyable experience overall, I would like to apologise that we fell short of our usual high standards in relation to attention to detail. Attention to detail is of critical importance to us and I will be sure to pass your comments on the relevant department managers in order to ensure we improve. We look forward to welcoming you back to the resort in the future.
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Edinburgh
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 24 October 2013

Just back from a weekend at Turnberry. We could not fault a thing. It was great to be able to take our two dogs with us. They were spoiled rotten by fellow guests but also staff. The staff were so professional but most friendly and willing. The food was out of this world. We especially wish to thank one of the waiters called Andrew (who had a beard) who was an ambassador for the hotel. He was most attentive and caring, and we were delighted he was one that was serving us over dinner. The service and politeness by all other staff was second to none. The atmosphere in the room where afternoon tea was being served and with the guy playing the piano (he was fabulous) was also excellent. We are lucky in that we travel a lot,and Turnberry is up there with the top hotels around the world. We of course will be returning.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DougieEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 29 October 2013
Dougie, thank you for taking the time to write a review following your recent visit to Turnberry. It truly is a pleasure to hear of your experience and I have passed all of your comments on to the relevant departments. As a global explorer who has visited many hotels around the world, it truly is a pleasure to hear that you hold us in such high regards. I hope to have the opportunity to welcome you back to the resort in the future.
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Glasgow, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

A friend and I had an amazing pampering day in the spa at Turnberry....from the minute we arrived we were treated like special guests..met by a lovely receptionist who seated us and gave us coffee and petit fours before our day of pampering even started....

We were then shown into the dressing /spa area and given our dressing gowns and slippers..when ready we lounged in the chill out area..flavoured water ,candles , magazines...delightful....

Out therapist then came for us and we we're lead to a beautiful area and each taken into our rooms and pampered...I had a wonderful massage and facial....perfect...my therapist even heated up my slippers before placing then back on my feet..

We then returned to the spa area..where there is a pool etc...but we just sat on loungers...With our glass of prosecco admiring the views towards Ailsa Craig....heaven...

We did not want to leave here...but afternoon tea beckoned....so over to the grand tea room...stunning....we were given a table at the window with wonderful views again....after noon tea was wonderful...

Can not fault the wonderful day we had here....and will be returning again x

  • Stayed October 2013
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank twotwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma S, On behalf of the Management Team at Trump Turnberry, A Luxury Collection Resort, Scotland, responded to this review, 29 October 2013
Thank you for choosing to visit our spa to indulge in some treatments, relaxation and afternoon tea. I am sure you will agree that the views from both the pool and the grand tea lounge are breathtaking! I am delighted to hear that you will return again in the future. With many special offers running throughout winter, the spa here at Turnberry is the perfect haven for an escape from the cold Ayrshire weather! We look forward to welcoming you back.
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Additional Information about Trump Turnberry, A Luxury Collection Resort, Scotland

Property: Trump Turnberry, A Luxury Collection Resort, Scotland
Address: Maidens Road, Turnberry KA26 9LT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Turnberry
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Turnberry
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump Turnberry, A Luxury Collection Resort, Scotland 5*
Number of rooms: 149
Official Description (provided by the hotel):
Nestled within an 800 acre estate with views overlooking the rugged Ayrshire coastline, Trump Turnberry Resort is an enchanting destination. Trump Turnberry is the world's original golf resort with over a century of hospitality and tradition. It is scene of some of the most memorable moments in Open history, the championship Ailsa course is a legend in the game. Complimented by The Turnberry Performance Academy, an outstanding teaching facility offering a holistic approach to the game of golf; Trump Turnberry Resort is one of the most magnificent destinations for golf breaks in Scotland. With a range of outstanding accommodation, championship golf, a relaxing ESPA spa, six restaurants & bars and thrilling outdoor pursuits at Turnberry Adventures, Trump Turnberry Resort boasts a myriad of activities for travelers, golfers and families. The resort enjoys a spectacular coastal setting with breathtaking views of the Isle of Arran, Ailsa Craig and the Irish Sea. ... more   less 
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Also Known As:
Turnberry, a Luxury Collection Resort, Scotland Hotel Turnberry
Turnberry Westin
Trump Turnberry, A Luxury Collection Resort, Scotland

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