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“Some room for improvement”

Cookout Restaurants
Ranked #31 of 147 Restaurants in Maryville
Cuisines: American
Restaurant details
Maryville, Tennessee
Level 2 Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Some room for improvement”
Reviewed 5 September 2013

Cookout has quickly become one of our favorite places in town. The food is better than the average fast food place. It's not perfect, but they are quick to fix any issues. I'd put them up against any fast food place, even on a bad day. Better still, they are open pretty late all week on the off chance that you need a slaw dog at midnight.

The biggest problem is dealing with the ridiculous drive-through line. Several times my wife and I have watched people line up out on the side of the highway (while the lobby is empty) and wait longer than it took us to eat; do yourselves a favor and save some time by walking the 20 feet into the restaurant.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cheetr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Visitor rating
    9
    12
    8
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Maryville, Tennessee, Usa
Level 2 Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Fast Service”
Reviewed 27 August 2013 via mobile

I had wanted to try Cookout, but every time I had gone there was a very long line at the drive thru so I passed it by. A friend told me that they were really fast so I got in line one day. Not only did the line move quickly the order was correct and food was delicious. Would highly recommend.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TnRuralCarrier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level 6 Contributor
151 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“Good but not worth a long drive”
Reviewed 5 August 2013

We drove across town to try out Cookout. It was good, the place was busy, but it is not worth a long drive again. The milkshake I had was better than the meal!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 2doglady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maryville
1 review
“Not impressed!”
Reviewed 13 July 2013

Went through the Drive Thru. Ordered 2 burgers, fries, onion rings and chicken sandwich. The burger orders were completely wrong. Fries tasted like "dirt" and onion rings were yuk. The Chicken sandwich was a very thin piece of chicken, 1 tiny piece of wilted lettuce, 1/2 slice of tomato. The only good I can say was the food was hot and Iced Tea was excellent. Called the 100% customer satisfaction number. They are mailing a coupon...which is great, but I will not be going back for food. I might try a shake. Service was slow from the time order was placed to pick up.....and everyone ahead seemed like they ordered shakes.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mstennac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
88 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Awesome Value, Even More Awesome Shakes!!”
Reviewed 3 July 2013 via mobile

Great place to get a cheap meal with loads of options for sides!! Burgers, hot dogs, chicken, BBQ, and more!!! Sides include fries, onion rings, hush puppies, slaw, quesadillas, and more.
DON'T LEAVE WITHOUT TRYING A SHAKE!!! 40+ flavors of deliciousness! The fresh banana, cherry, and watermelon are great!!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank transplantedcajuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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