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“Highly recommended”
Review of The Islay Hotel

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The Islay Hotel
Ranked #3 of 17 Port Ellen B&B and Inns
Saint Louis, Missouri
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Highly recommended”
Reviewed 4 November 2013

My wife and I stayed at the Islay Hotel for three nights during our honeymoon in Oct 2013 (Islay, Skye, Elgin and Edinburgh). The room was clean and comfortable, the views were beautiful, the staff were friendly and helpful and breakfast was outstanding (especially the Stornoway black pudding!). The restaurant was excellent and the cozy bar was well stocked and a very fun way to end evenings listening to live local music. An added bonus is that the location is an easy and beautiful walk to Lagavulin, Ardbeg and Laphroig! One thing to note... be careful about returning late in the evening after the front door is locked. Although guests are given a key to the front door, I was locked out for a couple hours one night due to the front door lock being jammed (would not have been a problem if I'd had my phone with me, so I can't really fault the Hotel for that).

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Jared O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell G, General Manager at The Islay Hotel, responded to this review, 23 November 2013
Many thanks for your positive review. We are pleased to read that we contributed to a good honeymoon, we wish you well for the future and hope to see you again soon. On a final note we do apologise for the jammed door which has now been fixed.
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
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English first
Oy-Mittelberg, Germany
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 November 2013

I booked this break for myself, my partner and my baby daughter after receiving a Livingsocial deal.

We arrived at the hotel and were very pleasantly surprised by the high quality of the room and decor.

The bed was amazing - very big and very comfy.

Breakfast was excellent - the full Scottish set you up nicely for the rest of the day and the Continental breakfast was one of the best I have ever seen.

We ate in the restaurant on both nights and the food and wine was top notch at all times.

Not forgetting the whisky collection - very special indeed!

I wish the owners all the very best as they have created a very special, welcoming establishment.

  • Stayed October 2013, travelled with family
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Helpful?
Thank ggsinclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell G, General Manager at The Islay Hotel, responded to this review, 23 November 2013
Many thanks for your kind review. We are pleased you enjoyed you enjoyed using your voucher. We pride ourselves on a good Scottish breakfast and are very pleased to read that you enjoyed along with our restaurant and wine list. We hope to welcome you back again soon.
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California, Falkirk, Scotland
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 November 2013

We booked 3 nights at the Islay Hotel in Port Ellen using a LivingSocial voucher - three nights B&B for £140. Brilliant! We had to upgrade to a platinum room for the weekend we wanted, but that was only an extra £40 a night. It still made it fantastic value.

The hotel is spitting distance from the ferry, but that isn't a distraction. We had a room which overlooked the harbour, which was wonderfully picturesque. The room was large, with a wonderful bathroom (bath and rain shower). We slept like logs the entire time of our stay.

The staff were fantastic. I can't praise them highly enough - friendly, polite and professional. And did I say friendly? I can't thank them enough for making our stay such a pleasure.

The food was very good. We ate two nights in the hotel - the first, we had a complementary glass of prosecco, which went down a treat. The seafood platter was lovely (nice to have lobster included, not for silly money), and the steak was perfectly cooked. Breakfasts covered everything you could possibly want - I highly recommend the scrambled eggs with smoked salmon, and the peaty whisky marmalade was scrumptious!

All in all, it was a fabulous base to explore the island. We loved the Islay Hotel, and we will be back. There's so much more to do!

Room Tip: Room 7 has a fantastic view across the harbour and a view across the back garden. Well worth it!
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Tash13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell G, General Manager at The Islay Hotel, responded to this review, 23 November 2013
Many thanks for your kind review. We are pleased you enjoyed using your voucher and enjoyed the views from room 7, we look forward to welcoming you back again soon in the future.
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Northumberland
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 31 October 2013

Brilliant hotel with friendly staff & excellent customer care, a warm welcome is guaranteed here.
Our bedroom was large, good housekeeping throughout, kettle with coffee, tea & biscuits in room, a large comfy bed and contemporary bathroom with towels changed daily. Miniature bottle of whisky & chocolates left on arrival - nice touch. We dined in the resaurant throughout our stay, the food was amazingly good, the mussels have to be some of the best we have ever had. They also keep a very good standard of wine. Breakfast with a great all round choice could not be faulted nor could any of the dinning room staff who looked after us during our stay.
This hotel has undergone a huge refurbishment is a credit to the island & deserves to succeed.
If your going to visit lovely Islay give the hotel a try you won't regret it. We had a wonderful time, returned home so chilled out with wonderful memmories of a great stay. Thank you to all the hotell staff & the friendly folk of Islay. Oh & yes we did see the magnificent golden eagles.

Room Tip: It's worth upgrading your room & certainly dine in the hotel.
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Goose100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IslayHotel, General Manager at The Islay Hotel, responded to this review, 9 November 2013
Many thanks for your kind review. We are very pleased to read that you found Islay to be relaxing - as it should be. It is also pleasing to read that you enjoyed the personal touches that we try to offer in our hotel and we hope to welcome you back again soon.
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London, United Kingdom
Level Contributor
89 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 October 2013

We booked last minute on booking.com. It was £180 for a family room. Not bad, a little on the expensive side, but the room size was good. The bathroom was large and the furnishings were very comfortable. Good beds. Restaurant is also a little expensive but good.

Room Tip: Family room is a king and a single.
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  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank goodthistimeofyear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IslayHotel, General Manager at The Islay Hotel, responded to this review, 9 November 2013
Many thanks for your review. We are pleased to read you enjoyed your stay. The price of a family rooms does account for extra people staying in it and is therefore higher than our standard room rate however we do feel that we offer a quality that can be enjoyed at a reasonable price and overall we were pleased to read that you found your stay to be worth it. We hope to see you again in the future.
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Harrogate, United Kingdom
Level Contributor
4 reviews
Reviewed 28 October 2013

Everything about this hotel was wonderful - the sea view from our room, the tasty breakfasts, the huge "boat bath" Jacuzzi tub (my boys loved it!). The staff was professional and so kind - they even did a little load of laundry when my little guy wet his pjs - they definitely went above and beyond.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank MrsPip07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IslayHotel, General Manager at The Islay Hotel, responded to this review, 9 November 2013
Many thanks for your kind review. Our platinum rooms have very spacious baths and we were pleased to read that it was much enjoyed. We hope to see you again in the future.
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Glasgow
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 October 2013

Right from our warm welcome when we checked in to the time we checked out everything about this hotel was great. I understand it was completely rebuilt just two years ago and that there are plans to continue developing the facilities.
The room was clean and comfortable with all we could require. Three is a lovely bar and restaurant and, although the food is not cheap, it was delicious and well presented. The breakfast was great too. Absolutely nothing negative to say about the place and thank you to all the staff for making our visit such a memorable one.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Glasg0wJ0hn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IslayHotel, General Manager at The Islay Hotel, responded to this review, 9 November 2013
Hi there, many thanks for your kind review. We have recently celebrated our 2nd birthday and we are pleased to read that you enjoyed your stay. We take pride in offering fresh food of a high quality of which we charge accordingly. We hope to welcome you back again in the future for you to see the hotels continued development.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Islay Hotel

Property: The Islay Hotel
Address: 18 Charlotte Street, Port Ellen PA42 7DF, Scotland
Region: United Kingdom > Scotland > The Hebrides > Islay > Port Ellen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 17 B&Bs / Inns in Port Ellen
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Islay Hotel 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Recently rebuilt on the site of the old Islay Hotel, offering 13 excellent bedrooms. From standard rooms with walk-in showers to extra large rooms with Jacuzzi bath and separate shower we can accommodate all requirements. Fantastic restaurant with a great selection of Island landed seafood dishes along side our Game supplied by local estates and Argyll Beef and Lamb. Our bar has one of the best collections of Islay whisky on the Island. The hotel is open all year around and are ideally situated next to Port Ellen Harbour and Ferry terminal. We are the nearest hotel to Laphroig, Lagavulin and Argbeg distilleries. ... more   less 
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Also Known As:
The Islay Hotel Port Ellen

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