I won a trip to the Whisky Coast via Visitscotland.com. Part of the "winning prize" was 2 nights at the Machrie Hotel. What a disaster. We had spent the first two nights on the Isle of Arran at the Auchrannie Hotel -Brilliant beautiful hotel with great food and wonderful staff. The next two nights of the prize were at the Harbour Inn on Islay. Again another wonderful hotel with great food and excellent accommodation. The porch area at the Machrie was dirty and both hanging baskets outside the front door were well and truly dead. A good start! The receptionist just gave us the key and told us our room was upstairs on the right-no help with luggage or in giving us any details of the hotel.We went into the room-oh dear- how dated. Like walking back into the 1970's. Heavy pine furniture which has stain marks and damp patches on them. Carpets were stained, peeling wallpaper, a nasty damp, musty smell and damp patches on the ceiling. The best was yet to come when we went into the bathroom, We read a notice on the bathroom wall that the water was not drinkable and when we looked down the loo the water was brown! We flushed the loo and again the water was brown. We tested the tap and the water and large black bits coming out -the shower water was the same. Wallpaper was peeling and there was black mould around the shower area. We looked around downstairs-the lounge area had cobwebs hanging off the ceiling and generally looked like very outdated. We called the agents of VisitScotland.com who told us there was nothing they could do as this was part of the prize-some end to the break!! We called other hotels on the island but they were fully booked. We then called the ferry company who were excellent in bringing our ferry departure forward by a day to the next morning. We had no option but to stay the night.-needless to say we did not eat here and left very early next morning. I would most certainly NOT recommend this hotel to anyone. It has a three star award form the tourist board-NOT deserved at all. It has a very bad reflection on VisitScotland. booking us into this hotel.
- Also Known As:
- Machrie Hotel And Golf Links
- Machrie Hotel Port Ellen
- Machrie Hotel Links
- Machrie Hotel & Golf Links Islay/Port Ellen