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“Nice food, bad service.”

The Boatshed Restaurant
Ranked #2 of 40 Restaurants in Stornoway
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Special Occasion Dining
Dining options: Lunch, Dinner, Reservations
Glasgow, United Kingdom
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice food, bad service.”
Reviewed 6 May 2014 via mobile

I had the haggis gateau to start and grilled pork for a main on the early bird menu (which they allowed us to order from even though it was well after 7pm) - both very tasty and well presented. We had to wait a while before our order was taken, and we waited 45 minutes between courses! This restaurant's reviews would probably improve if they had more attentive staff.

Helpful?
Thank triciakee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Visitor rating
    106
    72
    28
    7
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Carrickfergus, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Wish we hadn't saved this until last!”
Reviewed 17 April 2014

My husband and I visited the Boatshed on our honeymoon. We chose to go to the Boatshed and Digby Chick that week but as the Boatshed was more expensive and had what looked like a great menu, we saved it until last - big mistake! The service throughout our meal was extremely poor; waiters forgot to go to different diners and tables larger than ours that arrived later were served before us. Waiters never checked how you were doing or if there was anything else you needed. There was one gentleman in the corner who was clearly being treated better than everyone else as he was ordering champagne and the expensive choices from the menu... When our starter arrived I was shocked - mine was supposed to be a fresh fruit salad with a raspberry sorbet. Instead it was tinned fruit salad with orange sorbet. For our main my husband ordered venison medium rare and it came out completely well done, if not over cooked. We soon noticed another table complaining about theirs being underdone; they had given the wrong meals to wrong tables. It took about 20 minutes for them to redo his meal while mine sat and went cold. There was no offer of apology or money off the bill. We had originally been going for the set menu of three courses but were so put off we skipped dessert. The food was not up to scratch and certainly not worth the amount of money we spent. A big regret all round!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank mrsharnott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
102 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Loved the food but not the best service”
Reviewed 13 April 2014

As the title says, we loved the food - well presented and very tasty. Unfotunately, this potentially excellent restautant lets itself down with service. We arrived in the bar area to be totally ignored. All they had to say was 'ello and welcome, please bear with us as we are really busy'. So after announcing our arrival, we were then shown to our table. I have to say the staff were very pleasant. Perhaps they need one or two extra.... we decided to skip starters but had to wait an hour for our food. Not clever.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank The_Real_Cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodland Hills, CA
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Food Good, Service Lacking”
Reviewed 1 January 2014

The Boatshed Restaurant has a lovely dining room and the food was good but our server seemed to feel we were simply a bother. Our wine was delivered to the table, opened and just left for us to serve ourselves. We had to wave down someone else to get our water glasses refilled. The best service we had was a the desk when we were paying the bill, the young woman was personable and very kind...she should really be in the dining room!

Visited September 2013
Helpful?
2 Thank Kat&Mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stornoway, United Kingdom
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Over-hyped”
Reviewed 16 December 2013

Yes,i thought it was very nice inside,,liked the ambiance,service very good,then again,we had pre-ordered what we were having.I was somewhat disappointed to be honest,the starter could have had a bit more in it,the fish was very nice,i must say,but i dont think it was salmon in the plate,though it was salmon advertised! As for my dessert...i could have popped it in my mouth in one go! the cheesecake was pathetic! couldnt find the Oreo,and there was certainly no amaretto in it either,if there was,they were very stingy! I d go back again,and see if it any different though,and it would be nice for a romantic meal.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Esmeralda850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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