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All reviews coach party modern hotel dinner menu coach trip public areas first class two nights decent size two night stay outer hebrides high standard late ferry plenty of parking black pudding comfortable bed couple of nights town centre
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Reviewed 23 May 2014

Stayed here many times on business. Expensivre but good. Great food and comfortable sleep. Getting a bit more upmarket as the years go by. Worth dining in the dining room . Have many dishes prepared from food sourced locally

  • Stayed: February 2014, travelled on business
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Thank BurmeseDaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

We had a two-night stay here as part of a five-night tour of the Highlands and Islands. I had read that it was the best hotel in Stornoway but, since that does not necessarily put it on a par with the best hotel in Paris, my expectations were not particularly high. Straight away on our arrival we were impressed when the friendly young manager, very hands-on and smartly dressed, met us as we got off our coach and efficiently handed us our room keys. All staff were friendly and helpful and albeit we were part of a coach party we were made to feel that as individuals we were valued guests. Meals were included as part of our tour package and I had an issue with the dinner menu: of the three mains one was fish (don't eat it), one was vegetarian (I am not a vegetarian) and the other was chicken, fine except it was stuffed with black pudding which is a local speciality but which I don't like. The staff took this on board with no problem: I could go a la carte, paying any difference from our package allowance, or they would do me a plain piece of chicken at no extra cost. I opted for the latter and it was very good, as were all our meals, two dinners and two breakfasts, served by friendly and attentive staff in the pleasant restaurant. On our second evening there was a display of Scottish dancing in the reception area before we went in to dinner. Our room was spacious and well designed and that goes for the hotel generally. Stornoway is a pleasant town, main centre on the Island of Lewis and Harris, which was deservedly voted by Trip Advisor reviewers the most beautiful island in Europe. Even Capri has to take a bow!

  • Stayed: April 2014, travelled as a couple
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1  Thank Davidofepsom40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

This is an excellent hotel with truly professional staff. We recently came here on a coach tour just prior to Easter. The rooms were very comfortable. The food was first-class and the staff were very attentive. Try the Daisy cocktail, my wife thoroughly recommends it !

  • Stayed: April 2014, travelled with friends
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Thank KeithM269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Brilliant choice of breakfasts, good service from the young asian girl. Served with a smile and attentive. Rooms decent, bathroom decent. Fantastic range of whiskey and gins. Good service from reception staff. Will stay again if visiting.

  • Stayed: March 2014, travelled solo
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Thank MuncherMachine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

Been here couple of times, undoubtedly the best hotel in Stornoway. Friendly staff, excellent restaurant and reasonable price. During the festive season its very difficult to secure rooms in Stornoway so remember to book well in advance. Highly recommended.

Room Tip: higher floors are recommended during summer
  • Stayed: April 2014, travelled on business
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Thank Allen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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