My grandfather, aunt and I stayed in a three bedroom - room 53. One double bed and two single beds jammed into a closet. The room looked as though someone half heartedly tried to update it with the headboards, vanity and wall mounted tv but fell short. Very short. The room was barren and sadly decorated, not to mention cold. The kettle was absolutely rusted out, so no coffee for us. The bathroom was the worst I've seen. A ridiculous shower/bath combination where the glass only covers one half of the shower, getting water all over the floor. Between the mould on the grout and the mould on the ceiling I'm sure we contracted a disease. I've no idea what the food on the menu is like, because we were so disgusted by what we saw at the buffet that we turned around and ate out. The corridors are a maze of dirty, swinging saloon doors and mouldy carpets. They're topped off with the dusty, silk, funeral flowers between floors. The lift is a nightmare! There's a horrible banging sound and when you think it's stopped, it drops another half a foot! Nearly gave my grandfather a heart attack! The girl at the front desk, while very sweet, was absolutely clueless. Staff was incredibly unhelpful. The only things going for this hotel are its proximity to the ferry terminal and a tesco - a relatively sad grocery store but at least an alternative to the horrible hotel food. The matresses were hard and the duvet was tiny! Barely covered me! All in all, dirty, dated, bad food, bad service, very ugly decor. Never would I pay to stay here again.
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- Also Known As:
- Caladh Hotel Stornoway
- Caladh Inn Stornoway, Isle Of Lewis