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“Excellent Premier Inn with really friendly staff”

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Premier Inn Livingston (Bathgate) Hotel
Ranked #1 of 3 Hotels in Bathgate
Certificate of Excellence
Reviewed 12 June 2014

Stayed here for 3 nights on business and this is definitely one of the best Premier Inn's I've stayed in. All the staff were really friendly, chatty and helpful - from those on reception to those serving breakfast. Rooms were up to the usual Premier Inn Standard - spotlessly clean and serviced well each day. Hot breakfast cooked / served to order (poached eggs on toast were cooked to perfection!) and the hotel is very well situated for both Edinburgh and Glasgow, each around 30 minutes drive away.

My only suggestion for improvement would be to install the large, wide-screen TVs which seem to be standard in most new Premier Inns now.

Booked this several months in advance and the advance rate for 3 nights was under £100.00. A very reasonable sum for a room and level of comfort / service / quality of sleep that is as good as many higher class hotels, and indeed better than some that are much more expensive.

This hotel and all its staff are a real credit to the Premier Inn brand. Would have no hesitation in returning.

  • Stayed: June 2014, travelled on business
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2  Thank Nathan_2911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 19 June 2014

Dear J_007UK

WOW what a fantastic review! Thank you so much for taking the time to write this, the whole team really appreciate your kind words.

I am very pleased that you enjoyed all areas of the hotel from the clean room to your poached eggs on toast and especially pleased about your thoughts on the team, a lovely review like this really does make our job worthwhile.

We are hopefully to receive a full refurbishment in the next year or two and this will include new, larger tv's.

I hope we see you again very soon and thanks again for the fantastic review.

Kind regards

William Crow
Operations Manager

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434 - 440 of 712 reviews

Reviewed 2 June 2014

The directions for this hotel states that the hotel is just off a roundabout and a little way along the road on the right! It isn't....it's on the left! Apart from that ( and the weather!!) the hotel and staff were very good!



  • Stayed: May 2014, travelled with family
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Thank Ginetteadey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 4 June 2014

Dear Ginetteadey

Thank you for your review of your recent stay. I am sorry that the directions you had were incorrect, you are right, we are on the left just off the roundabout. There is another roundabout further down our road that if travelling from we are on the right so this may be where the confusion has been.

I am glad that you found the hotel and the team to your liking and I have passed these comments on to all team members.

Kind regards

William Crow
Operations Manager

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Reviewed 27 May 2014

Arrived late evening and greeted by a lovely friendly Lady, what a warm welcome! Our room was on the top floor, the lift and corridors were immaculate and had that lovely Premier Inn smell. We had a twin room overlooking the front car park. the room was absolutely spotless. Stayed two nights and didn't hear a peep from other guests or traffic. I wish I could get some of their pillows :)
Would definitely recommend.
A great place to stay to visit the Falkirk Wheel and the Kelpies. Good road links, good shopping centre nearby.

Room Tip: We were on the 2nd (top) floor over the main entrance and it was very quiet.
See more room tips
  • Stayed: May 2014, travelled with family
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1  Thank Sally O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 4 June 2014

Dear Sally O

Wow! What a fantastic review, thank you so much for taking the time to write about your stay with us. The team and I are extremely happy you enjoyed your stay and found the room clean, comfortable and quiet.

Our beds and pillows are very snuggly and you can purchase similar pillows from Amazon if you like them.

I really hope we see you again soon at Livingston Bathgate and thanks again for this lovely review.

Kind regards

William Crow
Operations Manager

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Reviewed 27 May 2014

We were at a wedding and wanted accommodation close to the venue. Room was nice and cool when we arrived and we slept well. We arrived after midnight and left the following day after checkout. 12 noon checkout was great. Room was average.

  • Stayed: May 2014, travelled as a couple
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Thank 142Fiona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 4 June 2014

Dear 142Fiona

Thanks for taking the time to write a review of your stay. I am pleased that you slept well and that you enjoyed our 12pm check out, it does allow for a longer lie in.

Im sorry you found the room average, we do have high standards for cleanliness comfort and if you have any suggestions on how to improve our rooms please do let us know.

Kind regards

William Crow
Operations Manager

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Reviewed 27 May 2014

Very friendly staff who were able to recommend local takeaways/restaurants and also some tourist activities for me and my girlfriend. Really nice room with good amenities. Have to admit though that this particular hotel's proximity to Edinburgh was not ideal and was only manageable because I had brought the car with me. If you have a car though, it is definitely manageable. I've stayed with Premier Inn in the past, will definitely stay with them again.

  • Stayed: May 2014, travelled as a couple
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Thank Conor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 4 June 2014

Dear Conor T

Thanks for taking the time to review your stay with us. I am really pleased to see the team were helpful and that you found the room nice.

We are just a short walk or taxi ride from Bathgate train station so if you stay with us again please just ask our reception team to direct you, this train station has regular trains to and from Edinburgh which would save you having to take the car.

Thanks again and we hope to see you again soon.

Kind regards

William Crow
Operations Manager

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Reviewed 27 May 2014

Good accommodation at the hotel. Clean, well maintained and good environment. Rooms were superb. Ease of access to the car park. Close eating facitlites. Staff very friendly. Would highly recommend staying thtis accommdaotion.





  • Stayed: May 2014, travelled as a couple
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Thank Willie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 4 June 2014

Dear Willie C

Thank you so much for this brilliant review, myself and the team appreciate the lovely feedback and the 5 stars.

I am pleased you found the team friendly and your room clean, we do have high standards and its reassuring to know that you found this to be the case.

Thank you again and I hope we see you again soon at Livingston Bathgate Premier Inn.

Kind regards

William Crow
Operations Manager

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Reviewed 23 May 2014

Very friendly staff great night sleep very good breakfast so quiet you couldn't hear the trains or the motorway traffic. Staff were so helpful, organised taxis for our trip to the wedding reception, gave us directions helped us to our room. Fantastic.

  • Stayed: May 2014, travelled as a couple
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Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William C, Manager at Premier Inn Livingston (Bathgate) Hotel, responded to this reviewResponded 27 May 2014

Dear David M

Thank you so much for this lovely review.

Im glad that you had a quiet and comfortable stay with us after attending a wedding and that you enjoyed your breakfast the next morning. Hopefuly it set you up for the day.

The team do strive to be as helpful and friendly as they can and I am really happy you found this to be the case as is the team, they really appreciate you taking the time to write this review.

Thanks again,

William Crow
Operations Manager

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Additional Information about Premier Inn Livingston (Bathgate) Hotel

Address: Starlaw Road | Bathgate Farm Steadings, Bathgate EH47 7BW, Scotland
Region: United Kingdom > Scotland > West Lothian > Bathgate
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bathgate
Price Range: £45 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Livingston (Bathgate) Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Premier Inn Livingston (Bathgate) hotel is located within easy reach of the M8 motorway, only 25 minutes from the centre of Edinburgh, 30 minutes to the centre of Glasgow, 10 minutes to the centre of Livingston and 20 minutes to Edinburgh International Airport. It's perfect for both business and leisure guests. For business the hotel is near to Houston Industrial Estate, Fairway Business Park and Kirkton Campus. Local attractions include shopping at the Centre Designer outlet, Beecraigs Country Park and Linlithgow Palace. ... more   less 
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Also Known As:
Premier Inn Livingston (Bathgate) Hotel Bathgate
Holiday Inn Livingston
Premier Inn Livingston (Bathgate) Hotel Scotland

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