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“Could be a shining star but isn't ”
Review of 1912

1912
Ranked #9 of 57 Restaurants in Bathgate
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Breakfast, Reservations
Reviewed 22 July 2014 via mobile

I am a regular to this place because the food is good, entertainment on Sundays good and the owner is a nice guy. Unfortunately the poor service is a constant let down. Even more so it's sad to see the place so poorly managed and staff lack training and guidance. The manager sets a poor role model constantly turning people away when the place is half empty saying the tables are reserved, yes for 2 hours later! Staff are all over place and often do not know how to make the cocktails. Although I am a regular the manager still does not greet me with a smile and always makes me feel like he is doing me a favour. I know many people who have been treated the same so now do not go. I hope you read this David and let your manager know the standards you expect as funnily enough when you are in it's much better service.

7  Thank WestlothianMercedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 - 320 of 459 reviews

Reviewed 20 July 2014

Visited 1912 for the first time. It has a good trendy bistro vibe about it with friendly and efficient staff who are smartly dressed. The menu was simple but good. The quality of the food was very good I had the chicken and guacamole wrap. You could taste the freshly cooked chicken which was lovely. Presentation was good. My husband had the burger which he said was very good. Overall it was good value for money. This place is definitely an asset to Bathgate. We will certainly return.

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1  Thank June164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

Ok I've been coming in since this place opened and have now found out that it's a local family who own and run this not a chain or Big company and they are trying sooo hard
The good news is it's working their new menu is great, no loss of the now old favorites but a few new things to try out the pulled pork is simply amazing
Great service I love not having to get off my chair to get a drink can't say enough good things this is a great reason to come to Bathgate
For any of the detractors of this place who rattle on about this or that why don't you actually talk to the managers:owners who are their rather than hiding behind your trashy reviews this won't help anyone or put your real names up so the world can see who you are

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Thank Palmer998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1969wl, Guest Relations Manager at 1912, responded to this reviewResponded 23 July 2014

Thank you for a lovely review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

Went back here with a friend (after vowing not to go back) and really hoped to see an improvement.

Sadly, the service is apathetic and the food is lacklustre at best. Potential is there for sure, but just does not feel like its being run anywhere near to its potential. Still one of the nicest places in terms of building and decor though.

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6  Thank Skunkbeard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014 via mobile

Went for lunch today at the amazing 1912, first time we've been and would DEF be back, food amazing, so much to choose from, well priced, pleasant staff and very nicely designed,10/10!!!

Thank Helenzellman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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