Just returned from our overnight stay, and extremely disappointed. Got deal for DB&B, arrived yesterday afternoon, check in was pleasent, turned out we were in exact same room as last time we visited! Got to our room and it was extremely shabby,very run down since last time (which was only in November) burn marks and stains on carpets, and just very tired looking.
We had booked our meal for 8pm, starter wasnt the best, but was just bad choice from me, then ordered a £26 when came it was wrong, sent it back to be brought another steak which was RAW, by that time I was just completely put off! Ordered desert again, they brought me wrong thing ! Once we had finished our meal we requested the bill, 45 minutes later the bill came, after requesting it 4 times, not even a discount considering Id complained about the steak TWICE!! We ended up only sitting and having 2 drinks and then called it a night! Once we got back to room remembered that part of our deal was also to get glass wine each with dinner, which we didnt get either!
When we woke up this morning we had note under door to say there was nohot water, fortunately we planned on going to spa anyway so that wasnt to much of a hassel.
Overall, very disappointed :(
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- Also Known As:
- Airth Castle Hotel Airth
- Airth Castle And Hotel
- Castle Airth
- Castle Hotel Airth
- Airth Castle & Hotel Scotland