Yesterday 31st July a party of four of us called in to this establishment for what we thought would be a quick bite to eat after coming of the Islay ferry after attending a funeral.
In fairness to the Hotel it looked pleasant and the Public Bar was very busy which we took to be a good sign.
I had to go to the bar and ask for some menus and was told that someone would be through to take our order.......this took some time. We placed an order for drinks and eventually when they were brought to us we placed an order for our food. This was nothing elaborate - 2 soups and a garlic mushroom for a starter then macaroni cheese, scampi and chips, steak and ale pie and fish and chips.
For our starter to be served we had to wait a hour and a half then a further forty minutes after chasing this up for our mains.
When we came to pay and expressed our anger at the service the price of the drinks was taken off the bill along with an apology and was told the chef was alone in the kitchen.
There was only three tables being plus our own so this was unsatisfactory.
If they were unable to cope the menu should have been suspended.
One of our party is Diabetic and had taken their Insulin and with this wait it could have had serious medical implication.
I am a regular reviewer and this is the first time I have been required to do a negative review.
- Official Description (provided by the hotel):
- Great wee restaurant & super wee bar. ... more less
- Also Known As:
- Argyll Arms Hotel Ardrishaig, Argyll And Bute