Having just returned from our 7 night break here, all I can say was everything was fantastic, the hotel stunning, the staff excellent, the food good ( albeit the portion control was not consistent especially the starters) and the rooms spotlessly clean and roomy. Excellent coach touring entertainment and wonderful settings. However the coach travel too and from was unreal as were most of the excursions. We arrived at our pick up point 20 mins prior to our departure time to find our coach waiting.Our taxi driver attempted to put our cases in the boot but was sharply told to leave them as they had to be marked...no Good Morning or Welcome aboard!, Picking up other passengers our feeder driver moaned about people arriving literally a few minutes late..not really the best start to a holiday.Unfortunately this pattern of " un socialable drivers continued throughout our holiday, Our main driver as a result of road closures got lost which added approx 1 hour and 30 mins on our outward journey, resulting in some passengers spending in excess of 14hours on the coach before getting to the hotel. Throughout the week we seemed to spend more time having coffee and "fag" breaks than actual time visiting places,and to really put "icing on the cake" on our homeward journey, we left the fabulous Ardgarten at 7.50am..only to stop 55mins later, for 1 hour, at a retail outlet for coffee and shopping where the coach drivers received commission on the passengers purchases! This seemed to have been the theme all week! Only on our trip to the Isle of Aran was our relief driver Bobby, a true credit to Lochs and Glens Holidays. I understand that the coach and drivers we had on our tour were contracted from another company but even so what was an excellent holiday was spoilt by the coach company that took us.I have send a letter to Lochs and Glens and am eagerly awaiting a reply!
- Also Known As:
- Ardgartan Hotel Arrochar, Scotland