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“A once splendid place that's seen better days”
3 of 5 bubbles Review of Arrochar Hotel

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Arrochar Hotel
Ranked #4 of 6 Hotels in Arrochar
London, England, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A once splendid place that's seen better days”
3 of 5 bubbles Reviewed 16 May 2013

We booked here because the other places we tried were full. The reviews on Trip Advisor were mixed, so we arrived uncertain of what we would find.

Our first experience of the place typified everything about it. We drove up to find plentiful parking with marked bays, each the width of our car, which was fine so long as you had no intention of opening the doors.

The hotel is like that throughout. It offers good basic service but messes up the little details. Everything comes out feeling a little bit mean, which can make you miss the fact that it's actually a good basic hotel in a spectacular location.

Reception is hidden round the corner from the door but, once we'd steered away from the bar that dominates the reception area, we were given a friendly welcome. Our room was large, clean and airy but somewhat under-decorated, giving it a Spartan feel. The duvets on the twin beds were measured to the millimetre. An extra couple of inches of material would not have cost much and would have made them a lot more comfortable.

When we arrived, on a chilly evening, there was no heat on at all. Again, this was just careless. A radiator and an electric heater soon had us cosy, but most hotels heat rooms ahead of the guests arriving.

The bathroom was, again, fit for purpose but, again, why the petty meanness of providing only one small bar of soap for two people? I have never come across any other hotel that does this. There was only one tooth mug, too. The holder for a second had snapped off and never been replaced. The bath enamel was chipped, giving the whole place a rather run-down air, accentuated by the absence of a bulb in the room lobby light. But, the next day, when we returned from a day walking in the cold and damp, we discovered that the important things were fine: the bath filled quickly with wonderfully hot water.

Food in the splendid dining room was served reasonably quickly by very pleasant staff. We were seated by the window with a view that pretty well justified the price of the meal by itself. The set menus were good, without being great. We were surprised that there was no a la carte menu.

The £7 minimum charge for wi-fi is beyond a joke, but £5.50 for a packed lunch seemed reasonable and the cooked breakfast was a bargain.

The hotel is run by a management company on behalf of owners who seem to take little interest in it, which is a shame. This could be an exceptional place and the staff do their best. But the penny pinching (music in the dining room from a ghetto blaster presumably because the speakers mounted on the ceiling don't work, decor that was cutting edge in the sixties but now just looks uncomfortable) means that it seems to survive on coach parties of elderly visitors.

We'd visit again for the location and the lovely staff. But we can only give it three stars.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (394)
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English first
Edinburgh, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 13 May 2013

The hotel has comfy beds, plenty of hot water, is reasonably clean and the bar food is ok if a bit pub grub like. Yes the rooms are pretty tired, the floorboards creak and the sound insulation is woeful. But it was cheap as chips so no complaints from me.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hazey101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 11 May 2013

Just returned from a 6 day coach trip to scotland. This hotel was our base,it,s a 2 star stopover hotel at best. The food was adequate and varied,but the hotel,although in a great location,was very old fashioned and dated. We saw no sign of any cleaners or chambermaids throughout our visit and it showed!! The waiting staff in the restaurant were polite and eager to help,but this couldn,t detract from the generally dismal appearanceof all public rooms. My feeling is they are understaffed and underpaid! Stay a night by all means,but don,t expect anything other than a 1 star standard.

Room Tip: ask for a room with a loch view,if you can see through the tiny, NON double glazed windows!
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Arrochar hotels

Glasgow, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 8 May 2013

We stayed here over a Bank Holiday weekend ( Sunday & Monday ) booking online at £70 for both nights and a twin room with breakfast which I thought was Great, yes the wallpaper was coming off, squeaking floors above us but everything worked including the central heating if required. Electric kettle was there for coffee & tea and as a 2 night stop-over it was ok.
We were hoping to launch our small fishing boat at the Slipway in Tarbet National Park but found the entry gate locked and is only accessible IF YOUR A LOCAL (Tiny minds of people ) from Tarbet or Arrochar ? I wonder who paid for the Slipway
in the first place --National Park ? Anyways , some 'Committe' decreed that was it, and a combination lock has been fitted to the Slipway entry gate .
I suggest if you are wishing to use this slipway, take a hammer and cold chisel with you or look at You Tube -, 'How to remove a combination lock'
So much for the Scots Hospitality !! and I hope to meet any above committee member trying to launch their boat in my part of the woods---I don't think so !

One visitor who will not be back !!

Room Tip: go for top floor to eliminate any noises from above
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vanzbradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 8 May 2013

We stayed here the Saturday night bank holiday weekend. We booked a single room for my mum and a twin for me and my boyfriend. Both rooms were clean and had a loch view, which was lovely. On booking in around 5pm we were told the only dinner sittings left were 6pm and 6.30pm, having eaten on our journey up this was too early for us to eat again, the reception told us we could still order food from the bar till 9pm, which we did. The food was lovely however they forgot we had ordered dessert for my mum and had to ask for it again, we got it about 45mins after our meal and it wasn't very nice, think it had been microwaved and being waffles they were a bit rubbery. The dessert was the only complaint we had about the hotel, breakfast was lovely and the staff were nice. We would definitely stay here again.

Room Tip: My room was number 1 on the ground floor with a view to the loch, my mums room was 122 on the first...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angela_a_1978_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linlithgow, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 May 2013

Enjoyed a last minute overnight stay here over the Bank Holiday weekend. Great deal and nice hotel in lovely location. Staff were friendly and helpful and we had no complaints. Our room had a stunning loch view (when the mist was up!) and yes, could do with some updating - but was clean and very comfortable. Wouldn't hesitate to recommend to friends, especially the dinner/B&B deal.

Room Tip: Ask for a loch view!
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LB321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 7 May 2013 via mobile

Having just read some of the recent reviews of this hotel we must have stayed somewhere else. We stopped for 2 nights including dinner as part of a group booking. We paid £90 per couple per night for dinner bed and breakfast.
Our first impressions were of a lovely location but a very dated hotel. Our room (135) was tiny, we opened the door and the door couldn't be opened fully as there was a wall and a short corridor you had to walk through to get into the room. In the room paper was starting to peel from the wall, and paint was flaking from the radiator. The curtains were too short for the window and the glass and windowsills could have done with a good clean. The wardrobe was built into the wall behind the door, slightly worryingly the back wall had a floor to ceiling crack in the back corner.
Our room was at the rear of the hotel so our view was somewhat limited. The room was clean'ish, but one of the pillows had broken up inside we didn't know this until my wife woke with a stiff neck in the middle of the night.
Then in the morning we came to shower only to find we only had scalding hot water and no cold. We reported this to reception, and were told this happens sometimes, and they sent a couple of jugs of cold water up. No cold water meant we couldn't flush the toilet etc. As you can imagine this is totally unacceptable. When we returned to the hotel after a day out, we had water in our room but several of our party didn't. The hotel blamed Scottish Water but this to me looks like its the hotels problem.
On the second morning we did have both hot and cold running water. But then later on both taps were running hot, we reported this to reception, and were again told it was a Scottish Water issue.
On to the food, dinner on the first night was poor, the veg of cabbage, carrot and broccoli was very watery and had been boiled to a mush which I guess is for their coach party clientele. The less said about the mash potato the better. Breakfast was tiny, and only geared up to having a full breakfast. The cereal bowls had bits of cereal stuck to them, again not acceptable.
Dinner on the second night was better, but the veg was the same.
Evening entertainment was provided by a singer and a backing track, which wasn't to our groups taste.
On check out we raised the above issues, we weren't looking for a refund (as we were made to pay on arrival), but sorry would have nice.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NeiKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arrochar Hotel

Property: Arrochar Hotel
Address: Main Street, | Argyll & Bute, Arrochar, Loch Lomond and The Trossachs National Park G83 7AA, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Arrochar
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Arrochar
Price Range (Based on Average Rates): £
Hotel Class:2 star — Arrochar Hotel 2*
Number of rooms: 78
Official Description (provided by the hotel):
Magnificently situated at the very foot of the ‘Arrochar Alps’ on the shores of Loch Long, the Arrochar Hotel is only two miles from Loch Lomond and is ideal for a relaxing break or great to discover some of Europe’s finest scenery. A warm welcome awaits guests. Step into the former coaching inn and soak up the peace and tranquillity for which the Scottish Highlands are famous. Guests can relax with a fine malt whisky in the lounge bar, before dining in the restaurant with magnificent Loch Views The nearby harbour at Balmaha is ideal for sailing and water sports and there is a championship golf course at Loch Lomond. Walking and hiking are also popular activities in the area. ... more   less 
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Also Known As:
Arrochar Hotel Scotland

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