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“Nice hotel, bad food” 2 of 5 bubbles
Review of Innkeeper's Lodge Loch Lomond

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Innkeeper's Lodge Loch Lomond
Ranked #10 of 26 Balloch B&B and Inns
Certificate of Excellence
Bromley, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel, bad food”
2 of 5 bubbles Reviewed 15 April 2014

We stayed for 2 nights in a family room. The price was reasonable and the location is pretty, but we were disappointed overall. Our room was nice though it had no view at all, apart from a brick wall about a metre away. We arrived at 1 pm and our 3 year old had a raging temperature. I asked if we could check in early and we weren't allowed, and the reply was not very friendly, nor did anyone offer to ring when the room was ready. We had booked a cooked breakfast, but came down on Sunday morning to be told the breakfast chef hadn't turned up for work, so had cereal and toast. We ate there in the evening, but the roast dinners were poor- dry meat with congealed gravy, rock hard parsnips and carrots complete with grit from the soil still attached! There is a children's menu but it wasn't bought out until half way through our meal. Shame as the place seems nice and there has been money spent on the decor. But the food was really pretty appalling and they kept trying to up-sell extra side dishes. A black board visible to customers instructed waiting staff to make a "big push on the malbec (going out of date soon), and don't forget to push premium brand spirits" which spoke volumes about the priorities of the place. Our room was above the kitchen and the room vibrated all evening with the door banging during service.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SAAL_kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 19 April 2014
Thank you for taking the time to post your review following your visit to The Balloch House, Innkeeper's Lodge, Loch Lomond . We have replied to you personally as it is our aim to give every guest the very best experience possible, and your feedback will help us achieve this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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194 reviews from our community

Traveller rating
    64
    70
    28
    20
    12
See reviews for
55
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Ulverston, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

The Balloch House is a very warm and friendly hotel bar, with warm and friendly staff and slightly quirky rooms (mine had a definite slope down from the window to the door !). The prices are very reasonable and the food is consistently hot, hearty and very tasty - an altogether good experience and one that I will undoubtedly repeat !

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 6 March 2014
We are so pleased to hear that you found The Balloch House, Innkeeper's Lodge Loch Lomond a good place to stay, and we really appreciate you leaving positive feedback on Trip Advisor. We have replied to you personally as it is our aim to give every customer the very best experience possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 February 2014 via mobile

We were out for a drive and happened to stop off at the Inn for some lunch . The meal was great and the staff and Inn were so inviting that when we got home we booked a night away at the Inn . When we returned we weren't disappointed , the room ,number 5 , had a loch view and was clean , warm , inviting and well appointed . There are lovely walks of the loch and the river Leven right on your doorstep and there is loch cruises just over the bridge at the Inn . We had a late lunch which again was great and reasonably priced the wine menu was also very nice :-) . Next morning we had a continental breakfast which was included in the room rate and there is also an option to have a cooked breakfast at a nominal charge ,we found the continental breakfast was enough . There is a log burning fire in the lounge which give a great atmosphere at night for another wine sampling , there is also highly recommend cask ales and whiskeys . We would highly recommend this Inn and we will definitely be returning .

Stayed February 2014, travelled as a couple
Helpful?
2 Thank maxgusScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 19 February 2014
May we thank you for your review, as we are delighted to hear that you enjoyed your stay with us at The Balloch House, Innkeeper's Lodge, Loch Lomond. We have replied to you personally and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 December 2013

We were just passing through for one night. This was a quintessential quaint inn, right on the river. The room was fine and the restaurant good, although the service was a bit slow. Two potential drawbacks: the building seems quite old, so there are little steps and stairs everywhere, which was a bit hard on my 82-year old mother, but manageable. Also, we wanted to get an early start, but the breakfast wasn't set up yet, so we had to skip it.

Stayed June 2013, travelled with family
Helpful?
Thank kehoewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 29 December 2013
Thank you for your recent review, It was good of you to take the time to leave your feedback following your visit to The Balloch House, Innkeeper's Lodge Loch Lomond.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

This B&B has the best location in Balloch, our family room was overlooking the Leven and the views and stunning ! The B&B itself is very warm and welcoming, the rooms & bar/restuarant are very cosy & family friendly. Spent two nights and would definitely go back or recommend. Only drawback was the inclusive continental breakfast, which was not very continental without cheese or meats but can make do without that for 2 days.

Room Tip: Definitely get the river view rooms
See more room tips
  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Khorezad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 30 November 2013
Thank you for taking the time to review your visit to The Balloch House, Innkeeper's Lodge Loch Lomond and we were delighted to read that you enjoyed your time with us. On behalf of all the team we look forward to welcoming you back in the near future and we have replied to you personally asking for a little more information.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mold
Level Contributor
86 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

We stayed here for 2 nights while completing Ben Lomond, our final Munro.We had a family room,very spacious and with a lovely view over the river.Unfortunately the double bed was extremely uncomfortable and one of the walls showed some signs of water damage.However the staff were very helpful,friendly and attentive.The buffet breakfast was excellent as was the menu choice and food quality in the restaurant.Also, the hotel is in a perfect location.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SherpaMold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 2 November 2013
Thank you for reviewing our Innkeepers Lodge. Your feedback is most appreciated and will be noted by everyone at The Balloch House, Innkeeper's Lodge Loch Lomond.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alsager, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 29 October 2013 via mobile

I stayed here for one night whilst in the area on business room was warm, clean and comfortable. The en-suite was very clean too, and the shower was excellent. The bed was extremely comfortable and the bed linen fresh.

The restaurant prices were fair, and the food was of a good quality. The only issue was that drinks and meals could not be added to the room bill, which was a little inconvenient.

The location was excellent.

Stayed October 2013, travelled on business
Helpful?
Thank Pjamesmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge Loch Lomond, responded to this review, 2 November 2013
We are so pleased to hear that you found The Balloch House, Innkeeper's Lodge Loch Lomond a good place to stay, and we really appreciate you leaving positive feedback on Trip Advisor. We have replied to you personally as it is our aim to give every customer the very best experience possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Innkeeper's Lodge Loch Lomond

Property: Innkeeper's Lodge Loch Lomond
Address: Innkeeper's Lodge 56 Balloch Road | Balloch Road, West Dunbartonshire, Balloch, Loch Lomond and The Trossachs National Park G83 8LQ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > West Dunbartonshire > Balloch
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #10 of 26 B&Bs / Inns in Balloch
Price Range (Based on Average Rates): £
Hotel Class:3 star — Innkeeper's Lodge Loch Lomond 3*
Number of rooms: 12
Official Description (provided by the hotel):
Sitting at the foot of Loch Lomond in the beautiful village of Balloch, this historic lodge is the perfect place to stay if you're looking to explore the rugged mountains and ancient history of Balloch Castle Country Park.Built in the 18th century, Balloch House has been a hotel for more than a hundred years. Today it exudes the same rustic charm, while providing budget accommodation across 12 comfy rooms. There's a hearty seasonal menu alongside daily specials, cask-conditioned ales and carefully selected wines.As for the sightseeing, you'll be spoilt for choice. Catch the early morning mists that curl across the Loch, take the historic Maid of the Loch steamer from Balloch Pier or venture out and discover the beautiful Scottish scenery of the Loch Lomond and Trossachs National Park. You could also visit nearby Alexandria or head into the hustle and bustle of Glasgow. In fact, there's so much to do that you might need more than a weekend to soak it all up. ... more   less 
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Also Known As:
Balloch House Vintage Inn, Innkeeper`s Hotel Balloch

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