We were really looking forward to a gorgeous dinner and lovely stay in Balloch but the hotel was a joke!
There are NO SIGNS to reception and then you are asked to leave your room key within public reach when you are out of the hotel!
We were not told about breakfast times or check out times and we were sent up to find our room ourselves.
Once in our room - it was very tidy but extremely dated and tired looking.
We went down for dinner to find the starters were lovely and the service was good but I then received the Chicken Enchiladas for my main and found that every piece of chicken in it had viens and black bits! They were very apologetic and compensated accordingly.
We then went back up to our room for a few hours and then went down to the night club/pub for a drink only to find them both full of scantily clad, drunken teenagers that we're in an awful mess!
Also, our room was DIRECTLY above all of the club and our bed was pulsing all night until 3 and we couldn't sleep at all!!
A full Scottish breakfast was advertised and we receieved a pittyful attempt. One other thing that concerns me is that I did not feel safe at all parking my car in the car park and I know for a fact it had been scratched!
Never come here agin - shouldn't be a hotel!!! Awful!
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