We arrived after a long car drive,to be told on arrival, were we informed when we placed the booking, that this hotel has a nightclub attached to the hotel and is only open fri and sat nights from 11pm -3am,our room, no 7 was directly over and the noise was awful. This hotel was the worst we have ever stayed in and will never recommend anyone goes to stay. To say it was basic is an understatement,as you do not pay basic prices,75.00 per night. The room had no doors on the wardrobe,no handles on the ensuite,it was a sliding door which kept coming off and i had to get my husband to help get me out,there was no phone,remote for tv,no glasses for drink of water,it was an awful experience,we went as my husband was doing The Great Scottish Swim,and needed sleep on fri night to swim on sat. Balloch was a lovely place with very friendly people,but sadly BADLY SCARED BY THIS HOTEL. We will be staying somewhere else next aug for the swim,as it was the swim he came to do so we had to stay,if it was a weekend break we would have just gone back home. I booked it through expedia travel, and i have sent email hopefully to get all or most of my money back,never have i complained, but i did to the lady on reception, she asked us on sat afternoon, how we enjoying our stay, so i told her my feelings,but she said the rooms are all being upgraded in september, but sorry thats to long to wait,she had no other room, but i did say that i will be complaining, us British do not complain enough,and i can agree with that, but this time, well i will keep complaining until i get some response.
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