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“Midweek Break”

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Best Western The Crianlarich Hotel
Ranked #1 of 2 Hotels in Crianlarich
Bonnyrigg, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Midweek Break”
Reviewed 13 April 2012

We stayed here for 2 nights using our Tesco points. The booking was for a standard double room with bed and breakfast.

The hotel was easy to find in the centre of Crianlarich. This town seems to be a crossing point for travellers using the West Highland Way - by car, on foot and by bike. It is a very small town with a station, youth hostel and small store.

Our room was at the back overlooking the railway line (not busy) and not huge but adequate. There was a flat screen TV, bathroom with bath and powerful shower and comfortable double bed. We slept very well both nights!

The chairs in the room were changed by staff almost as soon as we arrived to newer more comfortable chairs.

WIFI was free and had a good signal - just as well as the mobile signal was dodgy wherever we went in the area!

The staff were very pleasant and helpful especially the afternoon receptionist and the waiter/barman with the fair hair.

We ate in the hotel both nights and the food was delicious. We did not find it very expensive as we are used to Edinburgh prices which tend to be hiked up in the summer. We had the house wine and both varieties of white were pleasant to drink and not overpriced.

The first morning breakfast - full Scottish - was very good but the second morning there were no fried eggs when we were dining and I found the bacon slightly dried up and not hot, however that was the only blip.

On the whole we enjoyed our stay at the Crianlarich Hotel so thank you to all the staff.

Room Tip: Room at the back as the front rooms overlook a very busy road.
See more room tips
  • Stayed April 2012, travelled as a couple
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Helpful?
Thank Lainey73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 1 May 2012
Dear Lainey73

Thank you for such a lovely review following your stay using your Tesco clubcard points, my team and I are always delighted to provide an informal and relaxed service to our guests.

I will ensure your comments are passed onto the team.

We do hope to welcome you to the hotel next time you are in the area.

Kind Regards

Andrea Paton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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885 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (172)
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English first
Dundee, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 April 2012

We had friends over from the USA and we stayed overnight at this hotel as we had to get the train to Mallaig in am. Our friends werent happy with their room it has a damp smell, but were given another which they were happy with. We went to the dining room for a meal at 9.15pm but forgot to book and were told the chef was finishing? We waited 20min in the bar and then were given a table. We ordered steak x4. The steak was unedible but the guys were so hungry they ate theirs, the girls left theirs. We told the waiter (michael) who could see what we had left, but we werent asked if there was anything else we could have (we knew the chef was angry that people were still wanting food, as we were told on numerous occasions). The breakfast in the am was a full scottish which was ok. Our train journey to Mallaig was fantastic definitley worth a trip. Wont use that hotel again.

  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank sexybum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 13 April 2012
Dear Guest

Following your stay at the hotel I would like to apologise for any shortcomings in service you experienced during your stay.

I have discussed your points with my management team at the hotel who advised that following your complaint regarding your main courses an adjustment was made to your final bill. We serve food until 9.30pm every day and certainly you should not have been given the impression our Chef was annoyed in anyway with your order as this was certainly not the case - our kitchen remains open until at least 10pm each evening for late diners and dessert orders.

Please be assured I will investigate the issues you mentioned with the first bedroom you were allocated, I am pleased our reception team were able to move you into another bedroom which you found satisfactory.

If you would like to discuss any of your comments with me personally please do not hesitate to contact me at the hotel.

Kind Regards

Andrea Paton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level Contributor
279 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 8 April 2012

Stayed here while walking & had a great night's sleep. Staff were friendly and welcoming, and most helpful. We had a problem with our window - unable to get it closed - and having tried to sort it for us, the receptionist allocated another room as she was unable to sort it.

The room was spacious and very comfortable with a great shower (and a bath which is most welcome when walking). Breakfast was self service with a good choice and a decent food.

Great restaurant which we would certainly visit again.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank AbClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 11 April 2012
Dear AberdeenClare

Thank you for such a lovely review - I am delighted we could provide you with an excellent night's sleep following a long day walking in the surrounding landscape.

We do hope to welcome you again if you are visiting the area.

Kind Regards

Andrea Paton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
91 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 April 2012

We have just returned from a 2 night stay here and thoroughly enjoyed our weekend. We have passed through Crianlarich many times and we were excited about actually staying there amongst the stunning highland scenery.

The hotel is a nice size and it had a really nice relaxed atmosphere as well. The location was perfect as there is plenty to do in and around the surrounding area. The room itself was nice and spacious althought the decor could probably do with a bit updating but the main thing was that it was comfortable and functional. On the first morning we had difficulty in closing our window in our room which we notified the staff of as we wanted it closed while we were out for the day - when we returned to our room, the window was still open which was a bit annoying!

Breakfast was a buffet style which was good for setting you up for the day. There was a good range of cereals, fruit, juice, tea, coffee, and cooked breakfast to keep you going.

The main car park for the hotel is across the road and on the second night we had difficulty finding a space as the area in front of the hotel was full as well as the smaller car park across the road.

Overall, we had a really pleasant stay here and we would consider staying again if we were looking to spend some more time in the area.

  • Stayed March 2012, travelled as a couple
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Helpful?
1 Thank lovetotravel10099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 11 April 2012
Dear Lovetotravel

I do hope your stay at the hotel was during the amazing weather we experienced during March? I would like to thank you for taking the time to review your stay with us, I am pleased you enjoyed the relaxed atmosphere we pride ourselves on.

I would like to mention the window catch in your bedroom has since been replaced.

We do hope to welcome you to the hotel again if you are visiting the area.

Kind Regards

Andrea Paton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muhlheim am Main, Germany
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2012

Great hotel right next to station. Lots of wood panelling throughout with the furniture to go with it. As it is an old building the corridors are not large and perfect but the rooms are all clean, comfy and nicely fitted. Friendly staff let us leave our bicycles in reception as they were not busy.

Restaurant is of high quality, though not cheap. Also a nice little bar in a side room and a couple of small well appointed rooms to relax in (wood panelled with leather chairs and nice furniture...)

  • Stayed March 2012, travelled with friends
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    • Cleanliness
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Helpful?
Thank Duncan555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 29 March 2012
Dear Duncan

Thank you for such a lovely review following your stay in Crianlarich. I will ensure your feedback is passed onto our team at the hotel.

Kind Regards

Andrea Paton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunbar
Level Contributor
202 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 27 March 2012

Hi, stayed at the weekend. Room was a bit tired and shower worked but just. However all clean and functional. Had dinner in hotel on Friday and the atmospher and staff were great. Breakfast was great. Also Fiona on reception was very helpful. I would go back without a hesitation even though the shower was not great!

  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank PAC2207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 29 March 2012
Dear Guest

Thank you for taking the time to write a review on your recent stay with us. I am pleased you enjoyed the atmosphere in the Highland Lounge Restaurant and found the staff to be helpful throughout.

Kind Regards

Andrea Paton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 March 2012

This hotel was excellent, stayed here for 2 nights and felt guilty coming back each night covered in mud and sweat! But the staff are well used to that and didn't bother a bit. Breakfast was great, rooms were comfy and staff were outstanding. Would stay there again no question. Many thanks.

  • Stayed February 2012, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DevonVsPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review, 26 March 2012
Dear Guest

Thank you for taking the time to review your recent stay with us and please do not feel guilty about returning from your walk with a little mud as we love to see guests relaxing in front of the fire, shoes off and enjoying a light refreshment following a day on the hill.

Kind Regards

Andrea Paton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western The Crianlarich Hotel

Property: Best Western The Crianlarich Hotel
Address: Main Street, Crianlarich, Loch Lomond and The Trossachs National Park FK20 8RW, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Crianlarich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Crianlarich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western The Crianlarich Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Scottish hotel near Glencoe and Loch Lomond. Best Western The Crianlarich Hotel is an award winning, comfortable and well-appointed 36 bedroom, 3-star hotel in Scotland and is uniquely located within easy reach of Glencoe, Loch Lomond, Loch Tay & Killin and Oban & the Western Isles.Built in Victorian times, this independently owned Scottish hotel offers year round special breaks and is a perfect venue for meetings and functions and wedding receptions in Scotland.Wining & dining in our Scottish bar & restaurant. We are pleased to offer dining all day within Highland Lounge which has been awarded an AA rosette, and in our public bar we stock a wide selection of beers, carefully selected wines and award-winning Single Malt Whiskies from traditional Scottish distilleries. ... more   less 
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Also Known As:
The Hotel Crianlarich
Best Western The Crianlarich Hotel Scotland

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