Stopped here with friends for some refreshments after a day hillwalking. Had been in about 3 weeks previous and, although quiet, it seemed like a decent place. However on our return visit bar prices seemed to have doubled (!) and when this was queried with bar staff all we got was a shoulder shrugging attitude.
Nevertheless we thought we'd have another round of drinks, after 20 minutes of searching for a member of staff we gave up and walked out in disgust and went to another establishment in the village. We tried shouting over the bar, checked reception, knocking on the kitchen door, shouting into the kitchen and despite the fact we could hear voices in there no-one came to serve us. During the 20 minutes we looked for a staff member 2 other groups of people came in and left as they could not get service either
When we went to the other establishment we met a couple who were staying the in hotel but had left to come to the other place because they couldn't get served at the bar either! Not the way I would run my business!!
We did write to complain and received a £25 voucher redeemable against food or accommodation. Having said that I stil won'tbe rushing back. Not recommended!
- Official Description (provided by the hotel):
- Scottish hotel near Glencoe and Loch Lomond. Best Western The Crianlarich Hotel is an award winning, comfortable and well-appointed 36 bedroom, 3-star hotel in Scotland and is uniquely located within easy reach of Glencoe, Loch Lomond, Loch Tay & Killin and Oban & the Western Isles.Built in Victorian times, this independently owned Scottish hotel offers year round special breaks and is a perfect venue for meetings and functions and wedding receptions in Scotland.Wining & dining in our Scottish bar & restaurant. We are pleased to offer dining all day within Highland Lounge which has been awarded an AA rosette, and in our public bar we stock a wide selection of beers, carefully selected wines and award-winning Single Malt Whiskies from traditional Scottish distilleries. ... more less
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- Also Known As:
- The Hotel Crianlarich
- Best Western The Crianlarich Hotel Scotland