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Malcy95
Edinburgh, United Kingdom

A real find

5.0 of 5 bubblesReviewed 5 Aug 2010
Having put up with some pretty ropey Highland accommodation over the years I was delighted to stumble upon the Crainlarich Hotel. What a tonic - my room was clean, roomy and comfortable and the atmosphere around the hotel was most welcoming. I ate in the dining room - a little more expensive than the bar menu, but worth every penny. Scallops, steak and a fabulous cranachan pudding left me a happy punter. It feels like the owners/management really care about their guests; - there were plenty of helpful suggestions regarding activities around the area. Will definately be back.
Date of stay: August 2010
Trip type: Travelled solo
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managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this review
Responded 6 Aug 2010
Thank you for posting your review,i am delighted that you had an enjoyable stay,my team are constantly striving to ensure that our guests receive the highest standards of service and hospitality.I look forward to welcoming you back to the hotel.Regards Nigel Bird
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,385)
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All reviews lovely hotel murder mystery cullen skink west highland way room was large evening meal loch lomond lovely food drying room comfy bed full scottish breakfast biscuits stayed here for one night yogurt receptionist fires dog
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Reviewed 28 July 2010

After camping in a gale in Glen Etive with my 2 daughters the previous evening our reception and stay at the Crianlarich Hotel was the perfect tonic. A warm welcome at reception, a comfortable room and great food made for the perfect stay. After our evening meal I retired to the games room where my kids happily played while I enjoyed a glass (or 2) of red wine. The beds were comfortable and we enjoyed a great nights sleep. The smoked salmon and scrambled eggs for breakfast was amazing.
We will be back!!

Date of stay: July 2010
  • Trip type: Travelled with family
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Thank meldrum44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this reviewResponded 31 July 2010

IThank you kindly for taking the time to post your review on trip advisor,I am delighted that you enjoyed your stay at the hotel and that everything was to your satisfaction.I have passed your comments on to my team who are as always delighted that their efforts are appreciated.I look forward to welcoming you back in the future.Nigel

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Reviewed 23 July 2010

Just returned from a truly enjoyable two night stay a the Crianlarich Hotel, cannot fault the service received during any part of our time at the hotel. Breakfast was cooked to order and the evening meal was delicious with a dessert so generous it had to be shared. Our room was very comfortable and although the bathroom was small, its cleanliness and power shower more than made up for this. Sampled a few hours of the West Highland Way which can be accessed just yards from the hotel and visited a couple of the nearby tourist villages. We hope to return in Autumn for one of the hotel's Ceilidh Suppers. Great Hotel.

Date of stay: July 2010
  • Trip type: Travelled as a couple
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Thank craig97
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this reviewResponded 24 July 2010

We are delighted that you enjoyed your stay with us,it is always very gratifying to receive feedback on our service and my team will be delighted with your comments.Thank you for placing your review on trip advisor.I look forward to welcoming you back in the future.Kind Regards Nigel

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Reviewed 18 July 2010

Several of us have stayed at the hotel on a number of occasions in winter, spring and now summer as we visit the area regularly throughout the year..

The bar food is excellent value for money as are the hotel rooms especially if you book early. The staff are very polite and service can rarely be faultered. Overall excellent value for money with great staff.

Andrew Winter

Date of stay: July 2010
  • Trip type: Travelled with friends
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Thank thehaar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this reviewResponded 19 July 2010

Thank you so much for posting your review on trip advisor,i am delighted with your comments,my team are constantly striving to ensure that our guests enjoy their stay with us and from your comments they are obviously achieving their goals to be able deliver constantly high levels of service and hospitality.I am also encouraged by your comments with regard to the food as we have recently welcomed a new head chef to the team.I look forward to welcoming you back to the hotel.Kind Regards
Nigel

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Reviewed 30 June 2010

My brother and I stayed here for 1 night whilst walking the West Highland Way at the end of June 2010. The booking had been made as part of a package through AMS holidays.
AMS certainly had chosen a gem for us!
After a 13mile walk from Inversnaid along the eastern path of Loch Lomond, we were ready for a good nights rest. The pleasant lady on reception was warm, chatty and helpful. There is a drying room for wet items on the way to to lift which fortunately we did not need. We were delighted to be allocated a triple room which was extremely spacious and absolutely very clean and modern. The room was at the rear ,facing the railway, but I was only aware of one train during the night hours.
The dining room was also very comfortableand very light due to the tall numerous windows.The staff were well trained and extremely pleasant serivng delicious food on a fixed price menu. The quality of the Scottish Beef was excellent and we thoroughly enjoyed the whole experience.
Breakfast ( available from 7am) was of the same high quality and staff were bright and cheery despite the early hours.
Even at checking out we had a chat and a laugh with the same lady who gave us the warm welcome.
I will certainly return to this hotel in future.

Date of stay: June 2010
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Thank StephenManchester_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this reviewResponded 1 July 2010

Thank you so much for taking the time to post your review.I am delighted that you found the hotel met your expectations.My team are constantly striving to improve the service offered to our guests and i have passed your very kind comments on to my team.I look forward to welcoming you back to the hotel in the future.Kind Regards Nigel Bird

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Reviewed 21 June 2010

Overall great stay, though reception staff were fairly unsympathetic to there being no hot water when I got back from a long day's hiking. Otherwise, lovely waitressing staff, all Eastern European but bags of character and kept the bar open for us long into the night.
Good food also.

Date of stay: April 2010
  • Trip type: Travelled with friends
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Thank FootlooseTales
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
managercrianlarich, General Manager at Best Western The Crianlarich Hotel, responded to this reviewResponded 22 June 2010

Thank you for posting your review with trip advisor,i was sorry to read that you had encountered problems with the hot water during your recent stay with us.I understand that on that particular day there had been a problem with the local water supply and i would apologise for this.I was pleased that you had found my food service team accommodating.Once again thank you for taking the time and trouble to write your review.I look forward to welcoming you back to the hotel.Kind Regards Nigel Bird

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