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Best Western Buchanan Arms Hotel & Leisure Club
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Reviews (1,351)
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Reviewed 18 April 2014

We stayed at The Buchanan Arms for 1 nights Bed & Breakfast in April. I've been past this hotel so many times, but never actually been inside it, but there was a reasonable LateRooms offer, so we thought we'd give it a try. Its a very old building, so we didn't expect too much in the way of luxury.

Check-in was quick and straightforward, thanks to the helpful receptionist. I'd asked for a quiet room, and wasn't disappointed. The room itself was large, clean and very spacious, so no complaints from my fussy wife !!

We decided to investigate the Spa area and pool, via the gym, which had plenty of equipment. The lockers in the changing rooms require a pound coin to use, and as this isn't obvious til you get there, it a good idea to go prepared. The facilities also include a jacuzzi (on a 10 minute cycle), sauna, and steam room. And if you're lucky enough to go in when there are no screaming children, the pool is great !!

The best part of our stay had to be the evening meal. I was getting a bit worried when I read the menu, as I wasn't sure if I'd like anything. But I have to say, it was absolutely delicious. and with piping hot soup, there were no complaints from my fussy wife !!! The drinks were, like most places, very expensive; but at 3 courses for around £20 per person, we thought the meal was very reasonable. Have paid a lot more elsewhere and been disappointed.

After a very comfortable nights sleep we went down for breakfast. Not quite as good as dinner, but served its purpose. Continental and hot buffet were available. The room was busy, but without much in the way of queues. The staff at both meals were very good. Attentive without hovering over you all the time.

Overall, we were pleasantly surprised, and we would definitely go back (which is unusual for us). Would recommend The Buchanan Arms very highly, you won't be disappointed !!!

Room Tip: Room 52 is very quiet. Only 1 other room beside it at the end of a corridor.
  • Stayed: April 2014, travelled as a couple
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Thank Stuart_and_Liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

My wife and I spent 2 nights at this hotel and were delighted with it. The room was spotles and quite spacious.A really powerful shower and plenty of hot water.The staff were really helpful. The hotel has a lovely pool and fitness area.The decor is very pleasing.Not too modern but comfortable.The food was good.

Room Tip: We had a twin room No.21 which was very quiet and handy for the pool.
  • Stayed: April 2014, travelled as a couple
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Thank happychappie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_management, General Manager at Best Western Buchanan Arms Hotel & Leisure Club, responded to this reviewResponded 9 May 2014

Dear Guest

great to hear you had a fabulous time, see you back soon.

Regards

Volker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

We have looked at this hotel a fee times but still never managed to stay , so we went for a drive up for lunch and to have a look around,we were not dissaponted food was great and so were the staff ,my wife is loves swimming and the staff were only to pleased to show her the spa and pool and she was impressed ,we will definetly try and book fo an overnight stay

Stayed: April 2014, travelled as a couple
Thank 269andymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

stayed here in january would recommend to anyone. we were there on a dinner bed and breakfast deal for, wait for it 30 pound, what a deal .we have stayed in worse places.and paid over 100 a night. for a quiet break where nothing was to much trouble even starting coal fires when we were the only ones in the lounge.5 star service at 1 star price. we will be back next year if not before.everybody was very nice especially the supervisor at breakfast cant remember here name but had been to florida a few times thanks for making the stay even better.

  • Stayed: January 2014, travelled with friends
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Thank Marc1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_management, General Manager at Best Western Buchanan Arms Hotel & Leisure Club, responded to this reviewResponded 9 May 2014

Dear Guest

thank you for your great review, we run these great deals in our quiter periods so look out for our fabulous autumn and winter deals.

Regards

Volker Steinemann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

My husband and I booked for 2 nights with the hotels fantastic dinner bed and breakfast midweek deal. £70 per night. We liked it so much we booked an extra night (Friday) and invited family to join us.
Checking in - smooth, no problems, very pleasant and given lots of information on facilities.
Room - we were given room 52. It was huge! Lovely light and airy and very clean - top marks!
Food - every course of every meal was superb. I have a fussy eater for a husband and he ate every course! Our thanks to the chef for the delicious food!
Facilities - room excellent and cleaned every day, bar nice and snug, lounge nice to relax on sofas, pool fantastic, sauna and steam room excellent, gym excellent and spa lovely. A real bonus for your stay. My husband and I spent three hours in the pool area relaxing!
Service - first class! From reception to the waiting staff (special thanks to Grace & Andrew) to the pool staff and housekeeping - every single person was pleasant, polite and made us both feel relaxed and well looked after - the staff are a credit to the hotel.

Thank you to everyone at the Best Western Buchanan Arms Hotel and Spa for an amazing time!

We are already looking forward to coming back to the hotel very soon!

Room Tip: One night isn't enough!
  • Stayed: April 2014, travelled as a couple
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Thank kazzybeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BAH_management, General Manager at Best Western Buchanan Arms Hotel & Leisure Club, responded to this reviewResponded 9 May 2014

Dear Guest

thank you for your kind review, i thank you for staying with us here at the BEST WESTERN Buchanan Arms Hotel and Spa. We all hope to welcome you back in the near future.

Regards

Volker Steinemann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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