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“Very Disappointing”

The Black Bull Hotel
Ranked #1 of 1 Restaurants in Gartmore
Cuisines: Bar, British
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Breakfast, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff
Stirling, United Kingdom
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Very Disappointing”
Reviewed 30 August 2013

Restaurant was fairly busy but clearly not enough staff on.Waited one hour from being seated to meal arrival. Meal itself was OK but nothing special with rather small portions.Owners have a good cafe in Aberfoyle which we had previously visited but this visit to Gartmore disappointed

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ranmor23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

Visitor rating
    24
    9
    4
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Management need a slap on the wrist”
Reviewed 28 August 2013

On our arrival to the restaurant there was no atmosphere but frustration. The place was packed out and not one table had been served due to shortage of staff. The service from the staff that were on was brilliant and they were doing to best they could with what they had to deal with. We were waiting over half an hour to be served and in the meantime a customer had to get up and ask the waitress who was in another room to be served. Most of the time there was no staff to be seen at all on the restaurant floor which was full of hungry customers. When we finally got round to ordering our meal, i wanted the steak, so asked if i could have pepper corn sauce with it and they said they did not serve sauces with the steak, as a result they lost out in a massive profit as i went for something far cheaper in the menu. I would definitely not be going here again!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MurrayHousehold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
343 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 207 helpful votes
“Child friendly traditional pub”
Reviewed 26 August 2013

Good quality traditional gastro pub food in an attractive and traditional setting. We were also traveling with a rather noisy infant who was accommodated very well. Service was prompt and good with a decent range on the menu. Plenty of parking outside as a bonus.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sanjaya_Wijeyekoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
75 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Chef is brilliant”
Reviewed 21 July 2013

Chef made a meal especially for me - wonderful. Hosts were very welcoming and hospitable. Made sure we could get back to our hotel. Thanks

Visited July 2013
Helpful?
Thank JaneArthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
105 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Excellent food, service and atmosphere”
Reviewed 14 June 2013

Just back from Gartmore and visited the Black Bull Inn twice, first time enjoyed it so much went back. I think the food choices are excellent, portion sizes are large but when asked for a smaller one they provided with no trouble at all. I would definitely recommend and indeed go back when next in that area.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NMcD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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