My husband and I stayed here overnight as part of a Groupon deal, and while we still got value for money, there's lots could be improved.
The location of the hotel is lovely, just a few miles from Aberfoyle, Drymen, 3 Lochs Drive and more,but on arrival the hotel from outside looks old and unloved. There's no signs to direct you to reception, or people to help with your luggage.
Inside, the hotel is dated and quite bare, just like a big old house.
Check in was fine, and our room was great... a huge room with lovely view, and large bathroom. It was very clean and surprisingly warm for such an old building.
There's not really a bar/ coffee room but there is a big lounge with tv.
We had to pre-order dinner which was fine, but the dinner experience itself was just like something out of Fawlty towers. Given that we had to pre-order it should have been relatively simple to just deliver the food to our tables. Not so. Not only was the wrong food delivered to the table, but the main courses were delivered before the starter.
To be fair, the staff were all new, but they would come out of the kitchen with 2 meals, wander around the dining room looking at tables, asking a few people if they were waiting for food, and then disappear back into the kitchen.
We asked for a bottle of wine, but had to wait 20 minutes to get it.
The only good thing was that instead of everyone in the dining room getting annoyed, every one was laughing and making jokes when the staff disappeared into the kitchen.
The food itself was okay, nothing special but given that we paid £60 for dinner, bed & breakfast, it was fine.
Breakfast was okay, but for some reason they put the buffet out in the corridor which was a bit strange, and there was a 40 min wait for eggs.
All in all, it was good for what we paid, but I don't think we would rush back anytime soon.
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- Also Known As:
- Gartmore House Scotland