Popped in here when in Helensburgh on business.You are initially greeted by a sign saying toilets for customers only ( fair enough, but not a great welcome), on some tables are signs saying " its a table for four, don't sit here unless their are four of you" I paraphrase, but it's that blunt. Staff initially ignored me, walked past numerous times, no acknowledgement of me being there. A simple "hi" or "I'll be with you shortly" usually does the trick.
Waitress, and I use the term very loosely then came up, sullen doesn't do her justice, and order taken, no please, thanks, or any conversation. I ordered soup and a sandwich. Soup was ok, but in a pretty small bowl, sandwich was two slices of bread, and grated cheese, no butter, spread, or any kind of garnish. I ate up, paid up ( £5.95, not good value) and left, again without any kind of thanks are acknowledgement that my presence was giving them a living.
If it's your cafe, and that was the staff, sack them, they are killing your business. If you were the owner, give up, this aint the business for you.
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