It was one very disappointing weekend and I would never go back. The location is amazing but the service is the worst I have ever seen anywhere. We were booked in for the weekend for a wedding which was really ruined by the staff at Loch Tay. They were completley unhelpful and made it feel like they didnt want you there. The first night the restaurant ran out of some of the food on the menu, There wasnt enough staff on to cope with the number of customers, you had to wait for a long time at the bar to get served and even when you did there was no smile or apologies for the wait and they even ran out of beer. The restaurant wasnt even open half of the time even though it said that it would be. On the last day we helped to clear up the glasses and they even locked the doors and left while we were doing so so we had to leave the glasses sitting outside. One of our family members even had to clean the toilets before the wedding as they were so embarassingly dirty. It was all really disappointing and felt like such a waste of money. Ive never seen such bad service anywhere before. They didnt provide what they had promised when the venue was booked.It seemed like they just couldnt be bothered being there.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA and PitchUp so you can book your Loch Tay Highland Lodges reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Loch Tay Highland Hotel Killin
- Loch Tay Highland Lodges Killin