Arrived to find three lots of stairs to room, I had previously e mailed explaining I had a problem with too many stairs. The room was small, scruffy, and extremely hot with a sash window only opening a little way. The bathroom was hazardous with a glass shelf ready to fall down at any slight touch. No shower, or nowhere to put the shower head, I am unable to get into a bath. The food in the restaurant was in edible, I ordered a sandwich which came on hard ciabatta bread, when I complained they took it away and toasted it then returned it to me. My husband had venison which was not good.
Breakfast the next morning was another failure, no tatie scones first morning, no mushrooms or tomatoes, and what we did get was not well cooked.
The whole place is filthy and needs a good clean. The bar is lit mainly with candlelight, sounds romantic but it merely covers the dirt.
The manager explained he was in his second season and trying to put things right, however cleaning doesn't cost a lot. He did however, reduce our final bill.
Although there are many things need putting right this is a very sad example of Scottish hospitality would never go back there.
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- Also Known As:
- The Falls Of Dochart Inn Killin, Loch Tay