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“Cruising on the IC Ben Doran” 5 of 5 bubbles
Review of Ben Doran Hotel

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Ben Doran Hotel
Ranked #2 of 7 Tyndrum B&B and Inns
Certificate of Excellence
Newcastle
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“Cruising on the IC Ben Doran”
5 of 5 bubbles Reviewed 8 August 2012

After many years of holidaying aboard and a fair few cruises, decided on a coach tour with the Highland Heritage team, and what a surprise it was. This package as are the rest are run with the style of a modern cruise liner, after getting over the feeder service and travel to the hotel, you enter the hotel grounds in Tydrum, to be met by all the crew at the entrance including your host Morgan,
After the welcome from Morgan( the Manager ) the crew have taken your cases to your room, where you will find the key in the door ready for you, no signing in, no queuing, and before you board this ship
(Sorry hotel) you are met with the gel sanitizer which becomes part of the norm, when entering and leaving. You embark into the hotel at ground level, and an short lift or stairs to your room, The rooms are to a comfortable standard with TV, kettle, coffee tea, biscuits and a bowl of fruit if required, Not sure where the hot water comes, but there is plenty and it is hot, towels changed daily and rooms cleaned whilst you are out,
You are summoned to the restaurant on the top deck, to the right, to be met by all the staff on duty, to welcome you in, plus your splash of sanitizing gel, once seated there is a three course meal provided which varies each night, starters are ready on a trolley for which you choose, then main course served on the plate and veg to share, You need to mix in well with your fellow guests, because that’s your table for the tour. Normally all finished for 8:15 pm tables cleared and you retire to the lounge on the left of the lifts, but more later.
Breakfast is the same at the evening meal staff pipe you in at exactly 8:30am with the good mornings or was it good Morgan, again it’s a choice of 3 starters never changes, and main course of full breakfast or kippers you decide, fresh bread buns baked on the premises and pots of tea, plenty to fill you for the coach trip to start at 9:30am,
Entertainment, we were there 4 nights with a different choice each night, depending on your taste, but me thinks it is time to pension off Storming Norman, Mr Cleaver but he did clear the room early, Its starts at 8:30pm to finish for 10:30pm lights out 10;45pm no, only kidding but the main door is padlocked at 11:45pm so make sure you are in ,there is a bar in the village called Paddys Bar which was used a lot by escaping guests.
The tours were planned to get you out of the hotel normally returning for 5:30pm to allow a quick wash, shower then up for your meal, if you want drinks with your meal you need to purchase before 7:00pm as it closes until 8:30pm, but prices were reasonable for a hotel,
Overall a rather enjoyable holiday due to all the hard working staff, the Manager Morgan, the drivers, and the stunning scenery plus meeting a lot of new friends for the price paid, will be booking again.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank briansintouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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473 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 August 2012 via mobile

I went with Highland Heritage Coach Tours and we stayed at the Ben Doran Hotel the food and service were excellent would definitely go back.
Rooms were clean and the scenery was fantastic great for photos

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Dee4Life59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 August 2012

stayed at this hotel as part of a coach tour by highland holidays. the hotel was spotless , the bedroom comfortable , and the food was good , limited to what you could do around the hotel , mostly go for a walk , there are a couple of bars and shops but on the whole this is amgood hotel for day trips out. would recommend staying here

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank abdelnaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 August 2012

Our first stay with Highland heritage but won't be the last !!!!!
Although geared towards the older generation I can honestly say my husband and I were made to feel very welcome, we even got encouraged to have a bash at ballroom dancing.
We made some fantastic new friends and had a fabulous 8 days.
Hotel great, food plentiful, company brilliant and just a wee mention of our coach driver Colin who made our trip very enjoyable even during our wee rain showers.
Can't wait until we return,
Thank you all for a thoroughly wonderful trip.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zanypanther72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

We've just returned from a HIGHALND HERITAGE tour 28/07/12 to 02/08/12 based here. This hotel will impress upon approach, the grounds are immaculate, with the interior matching too. The room was great even down to dressing robes and bowl of fruit (alas the latter was never refreshed, but still a nice touch).
As a matter of health precautions, the hotel operates a policy where they insist you use alcohol gel on your hands each time upon entering the hotel and the restaurant, staff are there to give you a squirt and all lined up to great you with good morning or good evening in the restaurant, a little embarrassing after the 3rd or 4th time,
Food was varied and nice, with sufficient not to bulge the waistline. But let me warn you now, try to be seated on the outside of a dining table, because our advice comes by way of being seated in the middle of a ten seater table, and we lost count of the number of times we were overlooked by the staff, thankfully fellow guests were on hand to remind them that we were there.
The excursions were very good, and our drivers, Paddy, Linda and Ann very knowledgeable, with geographic and historical facts
We travelled up from Warrington, so this aspect refers to people of our region, being the first pickup it was just over 2 hours later we arrived at Charnock Richard M6 services, ok our excitement kind of helped us overlook this fact, but on the homeward leg, however, may we suggest you arrange your own transport from the same services on the southbound carriageway, because we arrieved there at 2.00pm and it was 6.45 when we finally disembarked in Warrington, 4.75 hours it took for a thirty minute journey very very tiring indeed and is our final memory of an otherwise good holiday.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 July 2012

we recently stayed at the ben doran hotel16th-23rd July and we thorouhly enjoyed it. The meals were excellent - apart from 1day -and the staff were very friendly. The rooms were fantastic and also the views from the windows. It was lovely having the dining rroom on the top floor as the scenery is fantastic.It was really good value for money and the trips out and about were also great. The drivers were were also fantastic and very knowledgeable about all the places we went..

Room Tip: higher floors have better views of grounds and mountains
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lynn n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 July 2012

Highland Heritage are a Scottish based group of 4 hotels, the Royal & Ben Doran in Tyndrum, the Dalmally in Dalmally and the Hotel Alexander in Oban.
My wife & I have just returned from the Ben Doran and having visited the other 3 hotels in the past found this to be as good as expected.
The owner Mr Cleaver makes sure all works like clockwork starting with the pick up in (our case ) York our coach driver Patrick a South African was a wonderful driver and for a foreigner his knowledge was fantastic. On the coaches a seat rotation is in operation which in our case started on row 1 then the next day 5 then 9, 15 and return on our original seat. We think this is fair as it gives everybody a chance of a forward seat.
On arrival the hotel manager comes onto the coach to welcome you and meanwhile staff are unloading your luggage and placing it outside your room. The room was spacious well appointed and had all the tea, coffee hot chocolate topped up every day plus a basket of 2 apples & oranges.
In The restaurant all the waiting staff (mostly eastern european or eastern lined up the greet you and serve you with a smiling face and efficiency.
As you would expect in Scotland the excursions were outstanding.
Good entertainment was supplied every evening firmly geared for older people which had everyone singing along evoking latent memories.
Once again Ian Cleaver and his wonderful team delivered what it said on the tin and another Highland trip was brilliant.

Room Tip: We had pot luck and it was fine
See more room tips
  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Yorkies145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ben Doran Hotel

Property: Ben Doran Hotel
Address: Tyndrum, Tyndrum, Loch Lomond and The Trossachs National Park FK20 8RZ, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Tyndrum
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Tyndrum
Number of rooms: 240
Official Description (provided by the hotel):
With return coach transport form your local pick up point, and with its stunning setting in the village of Tyndrum, the Ben Doran is a great place to stay. Purpose built for Highland Heritage group by Ian Cleaver, MD, this beautifully kept hotel has a sparkling glazed entrance filled with flowers and plants providing year round colour. Uniquely, the dining room and the lounges can be found on the top floor making the most of the location's spectacular views. Here you can admire the panoramic outlook across the glens and mountains. Free WIFI in Quiet Room. ... more   less 
Also Known As:
Ben Doran Hotel Tyndrum, Scotland

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