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“Poor experience”

Siamese Kitchen Pewter Plate
Ranked #1 of 10 Restaurants in Duns
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Special Occasion Dining
Dining options: Breakfast, Dinner, After-hours, Delivery, Reservations
Berwick-upon-Tweed, United Kingdom
Level Contributor
26 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Poor experience”
Reviewed 22 September 2013

Went there for a meal with our four offspring - to celebrate our eldest son's 23rd birthday but also say farewell as he was off to Tailand for a year. Also had our younger children aged 2, 4 and 10 for a 7.30pm booking. We waited - 8pm drinks arrived - we asked if we could order starters with drinks as the younger children were getting tired and hungry - were told they would take the order straight away - they didn't - children getting bored and tired- 8.30 prawn crackers arrived had to ask twice why delay - no response - starters arrived 9.10pm [two soups and a spring roll] with the smaller childrens' fried rice, which they were now to hungry to eat so was wasted - at this point decided to have the main courses as a take away as couldn't really wait another hour or so for main courses. Wife and children went home whilst I waited for the main courses - now a takeaway - to arrive. 9.40pm takeaway maincourses arrived which we ate at 10pm in our own kitchen. It wasn't busy, no explanation, apology, or any semblance of empathy offered - very poor and won't go back.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Visitor rating
    55
    21
    4
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Rothesay, United Kingdom
Level Contributor
52 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“O dear”
Reviewed 17 September 2013

3 of us popped in for a bite to eat at lunchtime.We decided to keep it simple as we only wanted a snack so we ordered 3 toasties and tea. 40 minutes later with the tea long gone the lukewarm food finally showed up. We were offered no condiments and when we asked for hot water to top up our soggy tea bags we didn't get any. It was very quiet so much so that when we left it was empty so there was no excuse or apology. Will NOT go back

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank daveyboe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borders, United Kingdom
Level Contributor
66 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“very friendly & lovely food”
Reviewed 11 September 2013

I have eaten here several times and I always find the service extremely friendly and eager to please. They will even adapt thier food to be more or less spicy to suit your taste.The food is always well presented and very tasty.I particularly recommend if their are 6 or more people in your party to have the banquet, which is adaptable to your tastes and good value for money.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Louise186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hythe, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Midweek treat!”
Reviewed 4 September 2013

What a lovely afternoon spent with my relatives, two of whom had never had Thai food before. The two ladies who run the restaurant couldn't have been more attentive and eager to please and prepare the food to your liking i.e. have the curries milder or the desserts less sweet. All for of us were delighted with our chosen dishes which were Thai Green Chicken Curry, Thai Green Chicken Curry, Sweet and Sour Fish and Thai Pork Yellow Curry. I will definitely be returning on my next visit to Duns.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Michele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
126 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
“Friendly, attentive, value and good food”
Reviewed 20 August 2013

Would advise prebooking as only 14 "covers" available. Our (English) party of 4 did so on an evening when another large party were expected and chose a time to suit the owners and phoned in our order before arrival. The 2 ladies could not have done more to make our evening meal enjoyable although the other group were late in arriving and they were obviously short-staffed. The food was excellent (we have eaten in Thailand & frequently in UK restaurants) and we ate at a leisurely pace. Very good value: 2 courses x 4 + Singha beer & bottle of wine was just over £70. Would return & recommend without hesitation.
ขอบคุณขอบคุณ

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Scubascubydoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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