So, why was this place so bad? In essence appalling service due to an absentee owner who lives across the water in Ireland. We had a meal on Sunday night for 6 of us. Half an hour wait and starters arrived for just four.Numerous appeals and they appeared with the main course, still no starters for 2 of us. These never did arrive, no appropriate apology. Lukewarm food, same sauce and garnish for all choices. Chaos again for desert.
The Monday morning breakfast, same again! Tea and coffee took forever to come, long wait for a cold cooked breakfast, no proper apology.
This area has some great places to stay. Whatever you do avoid this place. I was told one of the staff was on holiday while we were there, but it was the end of July, surely they should plan ahead.
Don’t spend your hard earned money here!!
The rooms are Ok but ours was up two flights of stairs, small bathroom. Its the dining room chaos that makes this hotel so awful though, and its expensive!!
- Official Description (provided by the hotel):
- The Waterfront Hotel is situated directly on the harbour in the scenic village of Portpatrick and has 14 high quality en-suite bedrooms, many with sea view which provides the perfect venue to experience first class food and hospitality in this stunning corner of Dumfries and Galloway, south west Scotland. The hotel can comfortably provide accommodation for up to 30 persons and has a selection of rooms including two family rooms as well as two annex facilities which can be booked to provide private accommodation including lounge and garden areas, these annex amenities also have private access to the main street and are excellent for small groups or families. Our menus, which are changed regularly, are complemented by a carefully chosen selection of house and specialty wines. Our elegant restaurant serves an exciting and innovative selection of dishes to suit all tastes - vegetarian dishes are also catered for. Bar meals are also available and our popular Terrace area is the perfect way to ‘people watch’ and take in the stunning views of the harbour and across the Irish Sea whilst enjoying a drink or some delicious seafood. We also offer very attractive seasonal breaks including midweek packages and weekend breaks and for that romantic occasion or getaway, we provide all the little extras that will make your time with us memorable. Just let us know when you make your reservation and we will take care of the rest. The area has many activities to offer - fishing, walking, golf, tennis, riding to name but a few - you may well extend your time in Portpatrick to fit them all in or you may just wish to check in, unwind and enjoy everything that the hotel has to offer. The hotel can also provide hospitality facilities for small corporate functions and parties and is the perfect size host small scale conferences, meetings, seminars, corporate hospitality and training events as well as board meetings. The hotel can be booked exclusively and local area provides many activities to create team-building events and leadership programmes. ... more less
- Also Known As:
- The Waterfront Hotel Portpatrick, Scotland