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“Accommodation much improved”
4 of 5 bubbles Review of Arisaig Hotel

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Arisaig Hotel
Ranked #1 of 3 Hotels in Arisaig
Certificate of Excellence
Kinross, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Accommodation much improved”
4 of 5 bubbles Reviewed 15 April 2014 via mobile

This is the second time I have stayed here. The last time, two years ago, the hotel was a bit tired, but the seafood and the staff made up for this. On this occasion I was surprised to see upgraded rooms and public areas. Very comfortable. The staff were very helpful and friendly. However I was disappointed that the menu had been cut back and there was practically no seafood on offer. I had the fish and chips and this was excellent but I missed the mussels I had greatly enjoyed on my last visit. Please keep up the standards you have but also take advantage of the wonderful seafood you have on your doorstep and put some on your menus!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Willie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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266 reviews from our community

Traveller rating
    128
    105
    21
    4
    8
See reviews for
53
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3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 April 2014 via mobile

We stayed in the ARISAIG HOTEL for one night on the way up to Skye for a short break .We enjoyed the experience so much we decided to book two further nights on the way back.We have been going to the Arisaig area for 38 years and know this hotel well.Now under new ownership it has been transformed to a first class establishment ,with all new bathrooms,beds and decor.friendly and attentive staff,and very good breakfast.The single beds in our twin room were very comfortable ( I am 6'3"and 21stone)and had the best nights sleep.Have booked four nights for the end of April.Looking forward to it.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MattJune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wishaw, United Kingdom
Level Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

We have been visiting this hotel for some 14-15 years. The last few years have seen standards slip; décor fade and a once outstanding hotel become below standard. We have just stayed for 2 nights in Rm 8 which is in my opinion one of the best rooms with an excellent view and very spacious.
Greeted by Penny and Yvonne like old friends we were made to feel welcome and comfortable straight away. Our room had been newly decorated and had new double glazed windows and a shower over the bath ( a much needed addition). Meals were eaten in the hotel on both evenings and while the menu is not huge the food is tasty and well cooked. Coffee and liquor in the residents lounge in front of the roaring fire topped off a great meal and a lovely weekend (thanks for lighting the fire Geoff!)
Breakfast in the newly painted and redesigned dining room was a delight the scrambled eggs and smoked salmon were a delicious.
Safe to say we will be back, standards have improved 100% and this should certainly be a place to visit and stay if you are in the area!

Room Tip: Room 8 is a superior double, but worth paying a little extra for the super king bed; fabulous view a...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sparra53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 17 January 2014

If you have to stay in the area and there is nowhere else to stay, the Arisaig Hotel will do in a pinch. I would not stay here out of choice ever again and certainly not for £75 per person! We were attending a wedding nearby and this was the only place left with availability in the surrounding area.

We were greeted in a bizarre manner by reception, where they appeared surprised to have guests despite it being time for check in. We ended up with three different rooms because the first room that we got was freezing, with no heating working and no hot water. When we asked if it was possible to rectify this situation, we were told that the heating would be put on but "takes a while for it to reach the top floor... if at all". I don't understand how this is considered acceptable for a hotel.

After waiting for the heating to come on for 30 minutes and with a wedding to attend, we asked if it would be possible to change rooms. Unsurprisingly they had a number of rooms still available. We got moved to the room across the hall and after waiting for another hour and being unable to get ready because it was freezing (im not even exaggerating), we spoke to staff again.

It was during this discussion with staff that we came upon (i believe the male owner) a male who looked us up and down, sneered and turned away without acknowledgement of our 'Excuse me'. It took us a while to actually hold his attention long enough to request another room change and one with heat this time. Surely not much to expect for £150 for a room? His response to this was to touch a radiator and say "the heating is on". Sorry but that doesn't solve the temperature issue in our room unless he was offering his office as our new accommodation.

After much to-ing and fro-ing, we moved to our THIRD and final room however this was a twin room rather than the double that we had booked. By this time, we had to get ready to go to the wedding and this would have to make do. Absolutely outrageous lack of customer service.

Food in the bar at dinner was nice. Breakfast was not.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KK0626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Augustus, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

Despite some negative reviews, I found the hotel/restaurant staff extremely friendly, food very good, the atmosphere was very relaxed and the room extremely comfortable and large, with fantastic views. The bed was so comfortable and huge!!
We were spoiled for choice at breakfast so decided on a full Scottish breakfast and salmon and scrambled eggs and shared both between us. For me, the relaxed atmosphere was most welcomed.

Room Tip: Room 8 had views over the shore from 2 sides of the building
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

This hotel was better than we expected based on the tripadvisor reviews. We went in the off season so it wasn't very busy and there were few alternatives. But the staff was incredibly welcoming and helpful.

We were suspicious about the adjoining pub, but the barkeep was friendly and the food was quite good. It was the best seafood we had during our trip to the Islands and the mussels were probably the best I've ever had. I can imagine the pub food could be a bit hit or miss... but the staff directed us to the best things on the menu and they were very good.

There were a few little faults around breakfast and the window in one of our rooms didn't quite close. I'd probably give 4 1/2 stars because of that, but think the hotel deserves a better rating than it has so I'm happy to bump it up a little bit.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster UK
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

We didn't stay here or even eat here.
We dropped in to hopefully get a room but it was fully booked.
We were quite desperate as it was 19:30 and we didn't know the area and needed somewhere to stay.
The girl behind the bar made some calls for us and managed to get us a room in another B&B.
now that's 5* service for someone who you may never see again.
We did incidentally return the following night for a drink.
I cannot comment on the food or the rooms but I can say that the girl who helped us went out of her way so I cannot fault it.

  • Stayed October 2013, travelled as a couple
    • Service
Helpful?
Thank traveltigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arisaig Hotel

Property: Arisaig Hotel
Address: Inverness-shire, Arisaig PH39 4NH, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Arisaig
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 3 Hotels in Arisaig
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Arisaig Hotel 3.5*
Number of rooms: 13
Reservation Options:
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Also Known As:
Arisaig Hotel Scotland

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