We stayed here Oct. 18-19. In August we had stayed at the Hyatt Place in LA (El Segundo) and loved it. The website seemed to indicate that this one was pretty similar. The very friendly staff greeted us at the front desk and checked us in. Whenever we check into a room, we immediately pull back the covers of the beds to check for anything undesirable. All of the pillows had hair on them. The manager kindly brought up clean pillowcases and changed all of them himself. Overall, the room seemed a little tired and dingy. The towel racks in the bathroom were a little rusty, and the bathroom door looked beaten up. The carpet had a few stains. I guess we were spoiled by the shiny, new Hyatt Place in El Segundo.
On the upside, our room was quiet, and we all slept very well both nights. The rest of the hotel was pretty nice. The complimentary breakfast was excellent, and featured a wide variety of delicious items from cereal and fruit to eggs and sausage.
Overall, this hotel is still a cut above most run-of-the-mill places. I'd give it a 3.5 if I could.
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- Also Known As:
- Hyatt Place Wolfchase Galleria Hotel Memphis
- Hyatt Memphis
- Hyatt Place Memphis
- Memphis Hyatt