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“They try hard”

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SpringHill Suites Memphis East/Galleria
Ranked #38 of 136 Hotels in Memphis
Certificate of Excellence
Brooklyn, New York
Level Contributor
761 reviews
233 hotel reviews
common_n_hotel_reviews_1bd8 424 helpful votes
“They try hard”
4 of 5 bubbles Reviewed 1 December 2011

This is a very old property along with the neighboring Fairfield Inn. I looks very dated on the outside, but they have renovated the lobby as well as the rooms fairly recently, probably knowing there is strong competition with a brand new gorgeous Holiday Inn Express next door, and other relatively brand new places (Hyatt Place, Wingate, Hampton Inn) in the area. The staff went out of the way to please, and they even provided great fresh cookies in the evening. I was just at the Springhill Suites in Nashville-Metrocenter, and this property is about the same age but in much better shape, and much cleaner than the Nashville one. Location is great - next to the Wolfchase Galleria mall, tons of shopping and many nice restaurants of all price ranges in the immediate area - including many chains. I was very pleased with my stay.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drichrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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250 reviews from our community

Traveller rating
    115
    72
    33
    19
    11
See reviews for
90
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9
77
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Kentucky, United States
1 review
5 of 5 bubbles Reviewed 27 November 2011

We had been driving for six hours to attend thanksgiving with family and there was absolutely no better place I could imagine having arrived at than the SpringHill Suites. The staff was wonderful in directing us to our rooms, and in cleaning the rooms for us while we were gone. They made sure that everything both for my wonderful fiancee , myself, my parents and my cousins were well taken care of. The rooms themselves were perfect in size and were very comfortable. Absolutely stay here , it is well worth the money and its location can't be beat.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WSpears_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, TN
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 October 2011

I stay at this hotel once a month for work and have never been disappointed... except when they are booked up and I have to stay somewhere else! The area offers shopping, restaurants, and convenience to Memphis.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love2boat76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 July 2011

Needed a hotel for 2 adults and 4 kids. This one was perfect! Plenty of room and very clean. The staff were very helpful, especially with our late arrival. Would definitely be my first choice for any future visits to Memphis. Fabulous mid-century modern decor, too!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mykim71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington,TX
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 13 July 2011

This property has just gone through a total remodel. Everything is clean and crisp as a new hotel. But the real story here is the staff. From the time you walk in until you leave you are impressed with the quality of folks working here. Will stay here again for sure.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Texasrangers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 22 June 2011

I stayed at this location on Christmas Eve and walked in without a reservation. It was a great experience. The rooms had been remodeled (at least mine had) and was spotless. I am very particular about cleanliness since I have acquired my share of plantar warts from hotel rooms and showers through the years. Please be aware that this is one of the lower-end of the Marriott properties and that you can tell by the construction -- though nothing is built great anymore.

The hotel staff was friendly and courteous. I had an early flight to catch the next morning and left before breakfast was served so I can't comment on the free breakfast. I would stay here again.

Room Tip: Stay on the top floor -- no one above you.
See more room tips
  • Stayed December 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank libertyva9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 8 June 2011

Its location cant be better.
The Hotel is very tastefully decorated. Its modern design all over and you are sure to like it. Starting from the cushions to wall painting .. all very nicely done. Rooms are very large and customer service awesome.
The breakfast area is very small so be early if you care for the free breakfast.

Excellent hotel for Family/Romance/Business Traveler.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pathfinder27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Memphis East/Galleria

Property: SpringHill Suites Memphis East/Galleria
Address: 2800 New Brunswick Rd, Memphis, TN 38133-4142
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Memphis East/Galleria 3*
Number of rooms: 79
Official Description (provided by the hotel):
Our hotel in East Memphis, TN is located next to the Wolfchase Galleria Mall, Exit 18 off I-40. We are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, FedEx Forum & University of Memphis. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 
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Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria

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