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“Nice Stopover”

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Sleep Inn at Court Square
Ranked #11 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 24 October 2013

Just spent the night at the Sleep Inn Court Square Memphis. We arrived early by around 3 hours prior to check in time however the desk staff gave us our room straight away. The room was clean with all facilities, Microwave, fridge iron and board. Location was great with the Tram Service stop just outside the Hotel. As for Beale street I'm sorry it did not float my boat, 1/4 of a mile full of bars playing loud music trying to outdo their neighbours. We spent and hour including a meal and came back to the Hotel.

  • Stayed: October 2013, travelled as a couple
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Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 5 November 2013

Thank you for your comments regarding your recent stay with us! I am sorry to hear that Beale Street was not for you, there are many other venues near the hotel that you may have been more to your liking. Main Street offers many great dining and entertainment establishments that are a brief walk from the hotel or a short trolley ride. We are very close to the National Civil Rights, Cotton, Southern Folklore, and Fire Museums, as well as Mud Island Park. We hope that when you experience Memphis again, that you will stay with us!

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568 - 574 of 903 reviews

Reviewed 22 October 2013

Very spotty internet in the room. There was also mildew in shower surround, one of those prefab fiberglass units.
Good location but there are plenty of other hotels around.
Also, very thin doors so could hear every word in the hallway.
I prepaid on Travelocity, so maybe got a bad room.

  • Stayed: October 2013, travelled on business
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Thank AChuckECheesehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 5 November 2013

I am sorry to hear of your experience with us, our housekeeper was dissappointed that you found mildew in your shower, as they constantly keep an eye out for those issues. Since we are not sure what room you stayed in, she is making sure her staff is extra careful when they inspect the rooms. As for the internet, we are working with our service provider to improve the quality throughout the hotel. Each call placed to the internet service 800 number by our guests, is tracked and analyzed to improve the service. I do hope you give us another chance the next time you are in Memphis.

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Reviewed 21 October 2013

Well appointed good value hotel in the heart of Downtown Memphis. My experience was that it is better to travel Graceland and stay downtown than stay near Graceland. Reasonable breakfast and very helpful staff

Stayed: October 2013, travelled with friends
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 5 November 2013

Thank you for taking the time to write your review on Tripadvisor about your recent stay with us! Your comments have been shared with the staff and are appreciated. We hope you will stay with us again, the next time you are in Memphis.

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Reviewed 19 October 2013

Step outside the door and the trolley (both the riverside loop and main street run) is right there for you to take whenever you want (have exact change of $1.00 or a pass). We considered a hotel closer to Beale Street but, after reading Trip Advisor, we decided on this location. The savings were substantial for our 4 day stay and even the parking fee was cheaper by $3 a day. The location is great for walking to the downtown, even though a couple blocks further than we originally investigated. The room was small but had all the amenities, including desk, microwave, refrigerator, wifi. I always appreciate cleanliness and bathroom layout of the sink separate from the toilet and shower and our room met both criteria. The breakfast was traditional but above average, including some hot items (scrambled eggs, sausage, waffles) and fresh fruit (oranges, bananas and apples) but with only one staff person assigned for the volume of people coming through in the mornings, she had trouble keeping the counters clean and items filled. Parking was available in the lot right outside the hotel and, if the lot is filled, valet parking for the same daily fee is offered. I learned that my iphone was erasing my door key when I put them together in my pocket but not until the 3rd time that I had to rekey did a staff member tell me. We would consider this location in future visits to Memphis.

Room Tip: If you want a room with a view, better ask when booking.
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  • Stayed: October 2013, travelled as a couple
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Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 5 November 2013

Thank you for your comments and review of your stay while in Memphis! We take all comments to heart and use the information to help us improve our service to our guests. We look forward to having you stay with us again!

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Reviewed 6 October 2013 via mobile

Excellent location/service/room/food. Close to all central locations and really pleasant room and decor. Felt safe throughout, despite the crazy reviews on here. Stay here, good price and excellent service

  • Stayed: October 2013
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Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 5 November 2013

Thank you for your kind words about your recent stay with us, they are appreciated! Your comments have been shared witht the staff, and we look forward to having you stay with us again when you visit Memphis!

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Reviewed 2 October 2013

The hotel was in a great location. We walked down to Beale street every evening to listen to the music. The trolley also ran right outside the door.The hotel needed updating; the carpeting was dirty and worn and the bathroom was not in tip-top shape. The breakfast buffet was very good. They had a number of items to choose from and it was kept well-stocked. The hotel actually sits back from the street, so it is kind of hard to see from the road.

  • Stayed: September 2013, travelled as a couple
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Thank IowaWalkingal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 3 October 2013

Thank you for your comment regarding your stay with us. I appreciate your observation of the carpet, as we have recently had the carpets professionaly cleaned. Your comments have been shared with the rest of the staff, who appreciate hearing how they are doing with the service they provide. We look forward to having you stay with us again, the next time your travels bring you to Memphis.

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Reviewed 30 September 2013

We booked two separate nights at this hotel. The positives were the hotel is easy to access from the I40, there is easy parking adjacent to the hotel (make sure you arrive early), room costs are reasonable for Memphis and the hotel is brilliantly located for all local sites and the trolley bus which stops at the front of the building.

Unfortunately whist we stayed at the hotel, we were subjected to a room telephone scam and this unsettled us. We reported the incident to the receptionist on duty shortly after it occurred but although they were apologetic no one seemed to verify if the caller was external and so accessed our room via the front desk or more worryingly if they were inside the hotel. We have now looked into this incident more ourselves and find out that the issue has been reported in the media and is well known.

We moved rooms the next day to a quiet room on the ground floor and had a relaxing and safe stay from then. We would recommend that the hotel address this issue to ensure that they tighten up on their security and staff training.

The hotel is well appointed and we had both a king suite and a standard king room. These were both comfortable with great beds and we loved the wide stand in showers.

We did enjoy our stay at this hotel and would recommend the hotel but we are now unfortunately more wary travellers.

Room Tip: We had a room facing the car park on a high floor and it was noisy from both vehicle traffic and foo...
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  • Stayed: September 2013, travelled as a couple
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Thank Kippine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsleepinnmemphis, General Manager at Sleep Inn at Court Square, responded to this reviewResponded 3 October 2013

Thank you for your comments regarding your recent stay with us. We have addressed the telephone issue as a part of our ongoing training and security with not only the Front Desk staff, but with the entire hotel staff as well. I am glad we were able to move you into another room and that you enjoyed the rest of your stay in Memphis.

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Additional Information about Sleep Inn at Court Square

Address: 40 N Front St, Memphis, TN 38103-2188
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#11 Best Value Hotel in Memphis
#11 Romantic Hotel in Memphis
#18 Business Hotel in Memphis
Price Range: £86 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn at Court Square 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Sleep Inn At Court Square Hotel Memphis
Sleep Inn Court Square
Sleep Inn Memphis
Memphis Sleep Inn

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