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“Memphis”

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Best Western Galleria Inn & Suites
Ranked #23 of 136 Hotels in Memphis
Certificate of Excellence
Nashville, United States
2 reviews
“Memphis”
Reviewed 31 May 2014

If you are ever in Memphis, you will be doing yourself a favor staying here. The prices are competitive but the people who work there cannot be beat!!!!! They bend over backwards to help you and are genuinely interested in you. The breakfast is top notch, too.--Gail D.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 10 July 2014
Dear JamieC/Gail D--thank you so very kindly for your words; our entire team really appreciates your comments. I am really glad that you enjoyed your stay and that we were able to take good care of you. We definitely look forward to seeing you again the next time you will be in Memphis.

Leslie Rockholt
General Manager
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466 reviews from our community

Traveller rating
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    37
    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Canton, Mississippi
Level 6 Contributor
252 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 28 May 2014

Easy check-in, friendly staff, and comfy room--just what I needed after a 10-hr. drive through rain and hail!! I had a great night's sleep, a full breakfast (only in the south will you get bologna with your scrambled eggs!), and was close enough to a great mall that I could do some shopping before I left!! The only possible negative, is that the back side of the hotel fronts the highway so you get alot of traffic noise--so just be aware at check-in to ask for the entrance side if you are a light sleeper. I slept through it all but was very tired.

Room Tip: ask for a.room NOT on the highway side if you dislike noise.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
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Helpful?
2 Thank BeBe53207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 30 May 2014
We would like to thank you for your great comments as well as your feedback. We hope the next time that you visit Memphis you will choose to stay with us again.

Thank you for Choosing to Stay With People Who Care !!!
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Tunica , Louisiana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

This facility is very clean . Has a professional staff that goes above and beyond to make your stay an excellent experience . The Wi-Fi is very fast and we had no problems with taking care of our personal computer needs on our laptop in the comfort of our room .

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lillie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 30 May 2014
It is truly a pleasure reading such a wonderful review. We thank you as well as hope you will be our guest the next time you pass thru our area.

Thanks again !!!!
Have a wonderful day !!!
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GARLAND
2 reviews
Reviewed 22 May 2014

I did check TripAdvisor reviews before making a reservation, but was very disappointed in the room. Also the entrance to the hotel was difficult to find. The room was small and the bathroom was unbelievably small, couldn't even fit the sink in the bathroom.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank DONNA V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 30 May 2014
We would like to apologize for your experience during your stay. We are currently in the process of remodeling our guest rooms as well as our guest room restrooms etc. Once again we do apologize and hope that you will choose to stay with us again in the future.
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Penn Valley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

This hotel room was one of the smallest BW rooms we have frequented. The vanity (VERY SMALL) in the bedroom did not lend itself at all to women's face/hair "fixins." The air conditioner controls were so high (close to ceiling) that it was necessary to stand on a chair to reach them.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sharron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 30 May 2014
I would like to apologize for the size of your guest room. I would like to let you know that we have several larger room types to choose from. We do have a King Suite that has a rather large restroom it also has a seperate living room area. We do have a remote for our AC units in all of our guest rooms they are placed beside the lamp on the nightstand. I will be sure to follow up with our housekeeping staff to ensure that all rooms have the AC remotes. We do appreciate you feedback and hope that you will stay again in the future.
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Minnesota
Level 4 Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 May 2014

CLEAN & SMOKE FREE!!! Anyone who has read my reviews knows that smoke free & bug free is priority anything after that is a bonus.
They had coffee 24 hours a day. Also clean rooms and the continental breakfast was good. Have had some bad ones but this was good.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Journeyone1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 30 May 2014
We all would like to thank you for choosing to stay with us on your recent trip to Memphis. Thank you for the compliments as well as your feedback and we look forward to you being our guest in the future.

Thank You !

Where you Stay With People Who Care !!!
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Taylorville, Illinois, USA
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 April 2014 via mobile

After deciding that we should get a room with a hot tub, I didn't find many choices. So after comparing reviews and prices, I chose this property. Really glad I did. The staff was friendly, room was clean and best of all, the hot tub was in a separate room from the bed and big enough for two people to relax in.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review, 30 May 2014
I would like to thank you for your review that you posted. We all hope that you will choose to be our guest again. I know the affect that a positive review can have for a business. Once again Thank You !!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Galleria Inn & Suites

Property: Best Western Galleria Inn & Suites
Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Galleria Inn & Suites 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 
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Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western

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