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Best Western Plus Galleria Inn & Suites
Ranked #20 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 15 June 2014

We spent only one night while attending a wedding. We found the room to be spacious, clean and had everything we needed. The breakfast was free and had limited selections but the area was kept clean and attended. No pool, but we were not there long enough to use one. For an overnight stay right off the highway the is a sufficient place to stay.

  • Stayed: June 2014, travelled with family
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Thank StLMOWaterbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 10 July 2014

Dear StlMOWaterbaby--thank you so much for your kind words; our entire team really appreciates your comments. We are glad you enjoyed your stay and that our staff was able to take good care of you. If there is anything else we can do for you please let us know.

Leslie Rockholt
General Manager

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347 - 353 of 522 reviews

Reviewed 11 June 2014

I would go back to the Best Western Galleria Inn. Area had a mall within a mile and several great restaurants. Hotel was very nice. Our room was nice and clean. My only warning: VERY small bathroom. Be prepared. Otherwise, great hotel.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 10 July 2014

Dear JeffW--thank you for taking the time out to complete our survey and for such kind words; our entire team really appreciates your comments. I am really glad that you enjoyed your stay and we definitely look forward to seeing you again the next time you will be in Memphis.

Leslie Rockholt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Needed three rooms for family to attend a wedding and this hotel had a favorable location for sites we need to attend and, also, had a reasonable price. Rooms were very clean and staff were nice. Had breakfast one morning but didn't care for turkey sausage and opted for nearby Bob Evans the next day. Would not let that alter my decision on future stays if occasion should arise.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 10 July 2014

Dear CharlesF--thank you so much not only for your kind words but for also taking time to complete our survey. Please note that our entire team really appreciates your comments. I am really glad that you enjoyed your stay and we truly look forward to seeing you again the next time you will be in Memphis.

Leslie Rockholt
General Manager

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Reviewed 1 June 2014

Checked in and was greeted by the friendliest woman at the desk. Very kind, well spoken. The room was clean but the hotel is located right on the Hwy 40, noise all nite and day and the ac unit is built into the wall and runs non stop, on/off due to humid conditions, very noisy also. The hotel has a security guard at night, area seemed nice.

Room Tip: Not facing the road
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  • Stayed: May 2014, travelled with friends
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2  Thank pjkoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 10 July 2014

Dear PJ Koala--thank you so much for your kind words; our entire team really appreciates your comments. I am really glad that your stayc and we definitely look forward to seeing you again the next time you will be in Memphis.

Leslie Rockholt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014 via mobile

It was a great experience stay with Best Western. When we first parked and were walking in, a security guy came walking out which made us feel safe. The front desk was able to answer all my questions about what was offered and where places were located. The rooms were soooooo nice and spacious and comfortable. The breakfast they offer in the morning was such a surprise seeing how many choices we had!!!! Usually it's a simple bagel or something small but this place had waffles, sausage patties, scrambled eggs, yogurt, cereal, bagels, toast, apple juice, orange juice, fruit, and muffins. It was a wrap around buffet!

  • Stayed: May 2014
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2  Thank NA247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 10 July 2014

Dear NA247--thank you so much for your kind words; our entire team really appreciates your comments. I am really glad that you enjoyed your stay and that our staff was able to take great care of you. We truly look forward to seeing you again the next time you will be in Memphis.

Leslie Rockholt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

If you are ever in Memphis, you will be doing yourself a favor staying here. The prices are competitive but the people who work there cannot be beat!!!!! They bend over backwards to help you and are genuinely interested in you. The breakfast is top notch, too.--Gail D.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 10 July 2014

Dear JamieC/Gail D--thank you so very kindly for your words; our entire team really appreciates your comments. I am really glad that you enjoyed your stay and that we were able to take good care of you. We definitely look forward to seeing you again the next time you will be in Memphis.

Leslie Rockholt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Easy check-in, friendly staff, and comfy room--just what I needed after a 10-hr. drive through rain and hail!! I had a great night's sleep, a full breakfast (only in the south will you get bologna with your scrambled eggs!), and was close enough to a great mall that I could do some shopping before I left!! The only possible negative, is that the back side of the hotel fronts the highway so you get alot of traffic noise--so just be aware at check-in to ask for the entrance side if you are a light sleeper. I slept through it all but was very tired.

Room Tip: ask for a.room NOT on the highway side if you dislike noise.
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  • Stayed: May 2014, travelled solo
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2  Thank BeBe53207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGalleria, Manager at Best Western Plus Galleria Inn & Suites, responded to this reviewResponded 30 May 2014

We would like to thank you for your great comments as well as your feedback. We hope the next time that you visit Memphis you will choose to stay with us again.

Thank you for Choosing to Stay With People Who Care !!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Memphis
Price Range: £75 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Galleria Inn & Suites 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 
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Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western

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