Literally! I stayed here for a kayak race on the Mississippi River with Outdoors Inc and found the accomodation through a price saving website. I brought a couple of bananas to have with my oatmeal each day and when unpacking, left them out on the counter next to the sink. After doing some work, I came back to find them covered with small roaches. This means that eggs are being laid and there's an infestation. OMG. I asked the front desk to move me the SECOND time due to the fact that the toilet was filthy in the first room. I had just arrived in that room after an 8 hour drive to Memphis from S. Louisiana so, when I flushed it after going, it removed the streaks of human feces left in the toilet. The front desk was very accomodating and patient and let me change rooms twice. The housekeeping couldn't have been nicer but this is a MANAGEMENT AND OWNER ISSUE. You need to shut it down and clean it and exterminate the WHOLE building. I even saw a huge roach in the front walk as I went to dinner Sat night, just laying there on its back, doing the backstroke. Wish I could get a refund but that's not gonna happen. Do not stay here.
- Official Description (provided by the hotel):
- Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more less
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- Also Known As:
- Best Western Galleria Hotel Memphis
- Best Western Bartlett
- Best Western Memphis
- Bartlett Best Western