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“Excellent Place for an Extended Stay”

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Staybridge Suites Memphis - Poplar Ave East
Ranked #10 of 137 Hotels in Memphis
Certificate of Excellence
Slinger, Wisconsin
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Place for an Extended Stay”
Reviewed 26 June 2014

We had a 2 room suite for 5 people and it worked out great. Nice decor, clean, large, well stocked kitchen, quality linens and free laundry. Breakfast was good and varried. Very nice pool area with grills if you get tired of eating out. Decent sized gym and common areas for watching TV someplace other than your room. Located in a quiet, tree lined neighborhood with restaurants and shopping nearby and easy access to interstate. Free internet and snacks on week nights.

Room Tip: Our room over-looked the pool on the 2nd floor and was convenient as well as quiet.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank TravelingMary2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 27 June 2014
I do want to thank you for taking the time to review our hotel and post such a pleasant response. We are happy to hear that you enjoyed your stay with us. I do hope that if you ever come back to Memphis, please do not hesitate to give us a call. We would be happy to have your as our guest once again. Best regards, Jonathan Mulroy, General Manager.
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773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
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English first
San Diego, California
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 June 2014

We've been staying here on our annual Memphis visits for the past several years. The location is in a quiet area just off very busy East Poplar. Restaurants and shopping are nearby and there is easy access to the Interstate highways. Breakfast is very good quality and the variety of the food is better than most. Free laundry facility, exercise room and business center. Weeknight evening snack with beer and wine included. Large, clean, well maintained, suites, two large flat screen TV's, WiFi. Staff was always friendly and helpful. We will continue to use Staybridge and recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GordonInSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 27 June 2014
It is always nice to hear that our guests are satisfied on more than one stay. We are also pleased to know that you decide to visit with us during your times in Memphis. I do thank you for taking the time to review our hotel. We are always happy to have you as our guest and look forward to you coming back. Best regards, Jonathan Mulroy, General Manager.
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St Louis, MO
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 June 2014

My family and I recently stayed at this hotel. To start the experience the front desk agent was too busy talking to his friends hanging out at the front desk to offer assistance. He tossed the keys across the counter and pointed at the hallway.
There is not any housekeeping service over the weekend at this hotel. It would have been nice to have the option.
The next morning we went to the breakfast area for a relaxing weekend breakfast.The attendant was so focused on putting everything away that by the time we got there 20 minutes prior to the end time, she had almost everything put away except for the dry cereal, which there was not any milk out for us to even have that! She was not friendly or helpful. The staff eating off of the buffet.This happened both Saturday and Sunday mornings.
Staybridge Suites in Memphis on Poplar will not be a hotel that I will go back to.

Room Tip: There is not room service or a spa - Just an FYI
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 25 June 2014
Thank you for taking the time to review your observations of our hotel. I am sorry your experience left you with such a negative view of our property. I do sincerely apologize for your stay not being satisfactory. As much as we love to hear positive feedback, we also need to hear negatives ones. I will definitely see to it that all of your experiences are addressed with our team. If you were to read prior reviews, I would hope that you see this is not typical of us. However, it appears we have dropped the ball during your stay. We take all of our comments to heart and try to use them to improve experiences for everyone. Again, I do sincerely apologize for your stay. In the future, I do hope you would try us again so that we can make it up to you. Please do not hesitate to call. Best regards, Jonathan Mulroy, General Manager.
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Jackson, Tennessee
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 June 2014

Two kids at Rhodes College. On trips to Memphis, have been staying downtown at The Madison, The Peabody and the Marriott, which means about $250 plus on the credit card with $15-25 parking. Came to Memphis for a Rhodes event and had to book a room quickly. TripAdvisor recommended Staybridge Suites in East Memphis. Booked it without knowing the room had ----- a full kitchen, breakfast and wine with appetizers during happy hour!! HELLO! The room is basic, but very clean. The staff is friendly, the value is insane and considering it's right off the Interstate, the time it takes to get here from Rhodes College is literally comparable. I'm done with pricey downtown plush. Give me clean and basic with lots of extras (including free Internet). Love, love, love it!!

Room Tip: Stayed on the second floor in a queen suite. Large desk for work. TV was HD with a card telling you...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tcobb_lexloci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 23 June 2014
Wow! What a great review! I do not think we could ask for a better one. We are happy you discovered us by chance. If do not care for the downtown life too much and enjoy a vast amount of amenities, then we are the right place for you. We do hope you will come back again. And if you do, please try one of our king suites. They are much larger than our queen suites and have the separated living room with our sleeper sofas. And we also hope your visit here in Memphis and Rhodes College was a pleasurable one. Best regards, Jonathan Mulroy, General Manager.
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Port Ludlow, Washington
Level 5 Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 June 2014

We had a nice stay at the Staybridge. Our family is taking a cross-country roadtrip in conjunction with a military move and we are staying in hotels for a night or two along the way. We only stayed here one night but the room was very nice, with plenty of room, and the bathroom was very very clean. I can't think of any negatives to note about the hotel or it's staff. Wish we would have stayed longer.

Room Tip: Rooms from around the *20 to *30 range are closer to the elevator. If you are given a room from one...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmwentling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 19 June 2014
Thank you for taking the time to post such a nice review! I am pleased to hear that your short stay with us was enjoyable. Moving is not an easy process and can only imagine what a cross-country would be like. I do hope that you have a safe trip and love your new home. If you ever happen to pas through Memphis, please come see us again. Best regards, Jonathan Mulroy General Manager.
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Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

Stayed for a weekend long softball tournament. The suite was quiet and comfortable. Nice to bring leftovers home to the fridge and not waste them. I would definitely stay here, again. Also, breakfast was very well monitored and plenty of food was made available even though the property was fairly full.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GregSchmelig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 17 June 2014
Thank you for such a great review! It was a pleasure to have you as our guest. I hope your softball tournament was successful and your time in Memphis was enjoyable. I, as well, do love full kitchens and refrigerators when I travel. Please come back and see us again next time you are in Memphis. Best regards, Jonathan Mulroy
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Little Rock, Arkansas
1 review
Reviewed 9 June 2014

Very nice stay. Staff was very friendly and hotel is convenient to restaurants and shopping. Breakfast was much better than normal hotel breakfast. Would stay at this property again and recommend to friends and family.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review, 11 June 2014
Thank you for the great review. It was a pleasure to have you as our guest and we look forward to your next trip to Memphis. Best regards, Bob Cox, General Manager
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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Property: Staybridge Suites Memphis - Poplar Ave East
Address: 1070 Ridge Lake Blvd, Memphis, TN 38120-9428 (Formerly Hawthorn Suites)
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Memphis
#1 Family Hotel in Memphis
#6 Best Value Hotel in Memphis
#6 Romantic Hotel in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites

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