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“Excellent Value”

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Comfort Inn Downtown
Ranked #6 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 3 August 2014 via mobile

Remember it's a Comfort Inn. Well worth the value. Clean, friendly, prompt service, quiet, comfortable bed, very convenient to downtown and sights. Continental breakfast included and was quite good. We had King room which was very roomy. Safe and easy parking for $10/day but less expensive parking next door (we didn't check it out). Only thing we didn't like was bathroom which was very small and 70s look but it was very clean.

Stayed: August 2014
4  Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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419 - 425 of 938 reviews

Reviewed 30 July 2014

We stopped at the welcome center by the river and the lovely woman at the desk asked if she could help us. We told her we wanted a room for the night, and she called the Comfort Inn and Suites just up the street. We went there and got a wonderful river-view room. The hotel isn't luxurious, but the staff is incredibly friendly and helpful, and the hotel is conveniently located for downtown attractions. We would happily stay there again.

Room Tip: Ask for a riverview room. They were very accommodating to us.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Th0masDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

We though it was a really good place to stay the beds are very comfortable but they did not offer a senior discount when clearly I am one. The breakfast food was very good. The best part was the shower.

Stayed: July 2014, travelled with friends
3  Thank Amber W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

With only one night in Downtown Memphis, we decided to give this brand another try. The hotel is a significant walk from Beale Street but some people opted for carriage rides. We walked by several hotels that were much closer. I paid extra for a "river view" and a larger room. In reality, it's a corner room with 3 doors (front and 2 sides for those who want adjoining sides) that faced south over the pool. You had to put your face on the window and look off to the right to see the river. The screaming (understandable--they are on vacation, too!) kids in the pool was just extra noise I hadn't expected. The room was clean and the beds were comfortable. The amenities were as expected and breakfast was average. If you want to bring breakfast up to your room, bring the tray from your room. (found that out the hard way) Although one member of the breakfast staff was especially verbal about her pending vacation at the end of her shift, the women were very friendly and asked if I needed anything several times. I would probably stay closer to Beale street next time but overall, it was a good stay.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank hotelsrfunforus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

We booked our room online, got to the hotel and only one person at the check in desk and she was on the phone with another guest. She did not acknowledge us, continued with her conversation trying to solve a problem but was irritated. Another employee came behind the desk, still not acknowledging us, the lady passed off the call to the other person with a short replay of the conversation, he comment was "what am I suppose to do?" Not looking up, she asked to help us. So to me that's poor customer service. The room was clean, beds comfy, great continental breakfast but while using the hair dryer in our room, it blew a fuse and no electricity for the entire room. It took 30 mins for the electricity to get turned back on after we reported it to the front desk. We were also told by an employee who rode down in the elevator with us, not to use the stairs, there were people who slept in the stairwells. That comment did not make us feel safe! We won't stay here again.

Stayed: June 2014, travelled with family
2  Thank mdmiranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

when i first saw the hotel i thought it was going to be just another basic hotel but i was wrong. after parking in the car park(10 dollars a day) which is covered by cameras for your security, we checked in and the friendly staff soon had us on our way to our room which was on the top floor and had great views over the mighty Mississippi. the room itself was very clean and there was nothing we could complain about. breakfast is help yourself with a good selection (included in price of room) The hotel is within walking distance of everything, restaurants and sights. If you get lost there are local guides to help you find your way round. They are easily identified with their unique headgear and their blue suede shoes.

Room Tip: rooms facing river are quite
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  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank kcon52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this reviewResponded 18 August 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Michael Krupp
General Manager
Comfort Inn Downtown Memphis
901-526-0583

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

We stayed several days at this location during our stay in Memphis. We chose this hotel based on other Trip Advisor reviews. We found the hotel to be clean and quiet, the staff friendly, and the location ideal. We got a river view room and were so glad we spent the extra few dollars. We had a great view of the I-40 bridge and the barge/boat traffic that went down the river. In addition, they had a great morning breakfast with coffee, milk, juice, oatmeal, dry cereal, biscuits, gravy, breakfast meat (sausage patty, sausage link, or bacon), eggs, yogurt, hard boiled eggs, bagels, toast, pastries, muffins, waffles, and fresh fruit (bananas, oranges, apples). It was hearty and enough variety that one could easily find something to eat no matter the taste. You do have to pay $10/day for parking but that was ok as it seemed a very secure facility. All in all, we were very pleased and would definitely recommend this facility to others.

Room Tip: Choose a river view room
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
5  Thank solari359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this reviewResponded 18 August 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Michael Krupp
General Manager
Comfort Inn Downtown Memphis
901-526-0583

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Downtown

Address: 100 N Front St, Memphis, TN 38103-2117
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Memphis
#16 Family Hotel in Memphis
#16 Romantic Hotel in Memphis
Price Range: £96 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
High rise w/outdoor rooftop pool, covered parking, fitness centre - Downtown overlooking Mississippi River ... more   less 
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Also Known As:
Comfort Inn Downtown Hotel Memphis
Comfort Inn Memphis
Memphis Comfort Inn

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