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“I always stay at Memphis Embassy”

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Embassy Suites by Hilton Memphis
Ranked #32 of 136 Hotels in Memphis
paragould, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“I always stay at Memphis Embassy”
Reviewed 28 May 2014

The employees are always friendly and helpful but best of all they keep a security person at the pool after 5PM. This keeps the fun at a family level. I have kids unsupervised at many hotels but never here.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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869 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2014 via mobile

We have to come to Memphis for family things. We are staying at this Hotel for one night, thankfully. It's run down, smelly, room not very clean and overall yucky! We would be much happier at the Hampton next door for less money. It is a holiday weekend but this place is crowded and in need of serious overhaul. We stay at really nice hotels worldwide and this ain't no 4 star baby. Maybe a 2. If you aren't really picky you'll be just fine. We won't be staying again!

Stayed May 2014
Helpful?
1 Thank Lory E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Memphis hotels

Memphis
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2014 via mobile

This was singularly the worst check in experience I have ever had in any hotel! The check in employee was rude, mean and unprofessional. I can certainly understand hotels experiencing delays and difficulties, but there are kind, professional ways to handle situations. Our check in was delayed an hour, we were told to go wait across from check in and we would be called. I could go on and on as to how we were treated. Will never go to this hotel again!

Stayed May 2014, travelled as a couple
Helpful?
Thank Euro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

Were told at check in that a number of cleaning staff had called in sick - seems they were having a bit of a staff revolt. After much delay, we were told that the hotel would like to buy us dinner in the lobby restaurant. We had our luggage temporarily stored by checkin staff and then proceeded to dine in the restaurant. Very nice meal and server, but during the meal our server informed us that $50.00 would be credited to our bill - now that is hardly what the checkin staff had said about "we would like to buy you dinner". The internet was also down, and another guest informed us that it had been down for at least a day prior to our arrival - was still not working the next morning. LOTS of young children RUNNING the corridors during our wait to be checked in - staff did not challenge them. Noise did not cease until about 1 AM. We had a reservation at this location for 2 nights, but after the first evening, went next door to the lovely Hampton Inn and checked out of the Embassy suites after the first night.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank vacation35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIttle Rock, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

I was put in a smoking room and it was disgusting. I cannot believe hotels still have smoking rooms. It was absolutely horrible. I could barley breath. I asked for a fresh air diffuser and the staff acted as if they had no idea what I was talking about. I had to ask over 5 times and finally someone provided. It was probably the worst hotel experience I have ever had.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank TamBoG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
79 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 May 2014

If you don't want to drive forever and looking for something for a weekend getaway then this is THE perfect place. The breakfast is wonderful. The rooms are like small suites and the pool is great. In the heart of Memphis but an oasis.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stumpy6896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 13 May 2014

It's an older Embassy Suites. The carpet and furnishings need updated. It was clean and staff were friendly. The breakfast was good and coffee was excellent. The beds were comfortable and sheets were clean.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Codi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Memphis

Property: Embassy Suites by Hilton Memphis
Address: 1022 Shady Grove Rd S, Memphis, TN 38120-4119
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 136 Hotels in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travel Republic (UK), Ebookers, Priceline, Hilton Hotels Direct, Booking.com, Traveltool, S.L.U., Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your Embassy Suites by Hilton Memphis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites

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