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“A pleasant stay” 4 of 5 bubbles
Review of Fairfield Inn & Suites Memphis East/Galleria

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Fairfield Inn & Suites Memphis East/Galleria
Ranked #22 of 136 Hotels in Memphis
Certificate of Excellence
Masterton, New Zealand
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A pleasant stay”
4 of 5 bubbles Reviewed 22 March 2009

We stayed in this hotel for 3 nights over Spring Break. Although it is a little out of town, it is easily accessed off the I-40 and is located near a large number of shops (Wolfchase Mall), restaurants and a theater complex. Good rooms and indoor pool. Fairly limited breakfast. Overall a pleasant stay in a nice hotel.

  • Stayed March 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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318 reviews from our community

Traveller rating
    176
    95
    29
    13
    5
See reviews for
103
72
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74
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Memphis
1 review
5 of 5 bubbles Reviewed 21 December 2008

My wife and I had a wonderful stay. Check in was a snap. The staff was most friendly and helpful, even with comp.s to local restaurants. Very accessible to Wolfchase Mall, numerous restaurants, and I40 to downtown Memphis. Rooms were clean and the bed was very comfortable. Morning breakfast was tasty!

  • Liked — Clean comfortable room, friendly staff
  • Disliked — That we were not staying longer
  • Stayed December 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank DrJ007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 1 July 2008

The hotel was nice the lobby was very clean and the staff was friendly. The check in/out process was easy. We needed a suite , there were 6 of us 3 kids and 3 adults. The suite was smaller then we expected but with a portacrib ( at no change) and a air mattress it worked. One of the TV's in the suite didn't work, they were not able to fit it so they reduced our room rate, They went out of thier way to make reservations at another Fairfield for us in different city. Overall the stay was wonderful, breakfast was nice, but needed more hot items and larger seating area. The kids LOVED the indoor pool!!

  • Liked — all was nice
  • Stayed June 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank cndydvnprt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dothan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 5 January 2008

My husband and I just returned from a three day stay at this hotel. It is a terrific location with Wolfe Chase Galleria, Germantown Parkway, and businesses along Hwy. 64. We stayed in a suite which provided adequate space to enjoy our stay. Several good restaurants were within walking distance.
The hotel was clean and quiet. Manager and staff were friendly and helpful. The continental breakfast far surpasses what other chains offer.
Kudos to the Marriotts for providing a good hotel experience for a reasonable price.
SML, Alabama

  • Liked — Friendliness, Cleanliness, Convenience.
  • Disliked — One night clerk who tallked with family while customers were waiting for service.
  • Stayed January 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank KChopin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLBLA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 November 2007

I stayed in this hotel a week ago for two nights. It was clean and comfortable, but kids ran up and down the hallway into late in the evening, the neighbors were too loud, and the floors so thin that we had complaints from the people below us when we walked across the room. The worst part is, the had a new employee running the desk, who was very helpful and nice, nothing against her, but I have now been charged twice for our rooms and my father has also been charged ( we were traveling with my parents and he paid for the two rooms, while I made the reservation on my card). A week later, we are still waiting for a refund. I don't believe I will ever be returning to this hotel, or any of the Marriot family for the way they have handled the situation.

  • Liked — The area was good, with plenty of restaurants and shopping
  • Disliked — Walls too thin, floor too thin, swimming pool too small, paid WAY too much for the rooms
  • Stayed October 2007, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KLBLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 October 2007

We stayed here for 4 nights while in the area on business. The staff was wonderful, very friendly and helpful. The rooms were clean and comfortable. The bed was a little softer than I like but that's just me. The breakfast was probably a little better than most hotel continental breakfasts since they had Jimmie Dean heat and eat bacon, egg, and cheese biscuits available. The parking lot wasn't real big but there seemed to be enough spots for everyone without too much trouble. There were several restaurants close by and a Steak and Shake adjacent to the property.

  • Stayed October 2007
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Pooh27361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 4 April 2007

We spent three nights in a suite in April 2007.

The hotel is in a great location, 1 minute from I40 just 20 minutes drive from the airport and downtown area. Parking is great, with a huge parking lot right outside. All the main restaurant chains are within a 10 minute walk, unfortunately if you tried to walk after sundown, you wouldn't last 10 minutes.

The hotel staff were extremely friendly and helpful, although they did manage to check in some other guests to our room and they walked right in on us. Fortunately I don't own a gun so nobody got hurt, and the manager did give us a free nights accommodation to compensate for the intrusion.

The room was pretty clean although the bathroom was quite dilapidated and my sons toy snake didnt look out of place in the tub. Decor was OK for a budget hotel ($109 for a double and a sofa bed). The suite had 2 TV's, a microwave and a refridgerator but to be perfectly honest it was a bit run down and needs a refurb.

There is a pool and hot tub. Both were clean and the pool water warm, quite a lot of chemicals though to irritate the eyes.

Breakfast was good although you need to get down early to avoid any toaster related congestion in a pretty small food service area.

In summary, we wont stay there again unless or until refurbushment.

C

  • Liked — Convenient Location
  • Disliked — Bathroom needed refurb
  • Stayed April 2007, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank chilvinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Memphis East/Galleria

Property: Fairfield Inn & Suites Memphis East/Galleria
Address: 8489 Highway 64, Memphis, TN 38133
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Memphis
#8 Family Hotel in Memphis
#9 Romantic Hotel in Memphis
#13 Best Value Hotel in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis East/Galleria 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
This Fairfield Inn & Suites Memphis East/Galleria hotel is ideally situated next to the Wolfchase Mall and dozens of great Memphis restaurants. Memphis hotels don't come more conveniently located. Whether you're in town to visit Graceland, the Memphis Zoo, or take a stroll down Beale Street, this hotel is for you. We offer free WiFi to keep you connected and a free hot breakfast served daily to make sure you get your day started off right. At the end of the day have a refreshing dip in our indoor heated pool or unwind in our relaxing hot tub spa. ... more   less 
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Also Known As:
Fairfield Inn And Suites Memphis East
Fairfield Inn & Suites Memphis East Hotel Memphis
Fairfield Inn Memphis
Fairfield Memphis
Memphis Fairfield Inn

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