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“Average Stay”

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Country Hearth Inn & Suites
Ranked #84 of 136 Hotels in Memphis
Stone Mountain, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Average Stay”
Reviewed 23 June 2014

Clean but I'm used to much firmer mattress sleep. Too soft for my comfort. The room could be brighter. Too dark for my taste. Brighter colors would make more inviting. The rates are affordable but understandably so.



Room Tip: Dark setting.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 reviews from our community

Traveller rating
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    9
    12
    5
    12
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14
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11
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Olive Branch, Mississippi
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 June 2014

I allways have a good experience here. they accept comdata and perty much every one that the trucking industry uses.the staff is great..................................................................

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gwkelly71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 May 2014

I normally would not write a review but this was such a bad experience I had to write something. Our group reserved multiple rooms. In my room when I pulled the covers back I found Doritos chips crumbs left from the last visitor. There also were no bed skirts on the box mattress. Two people in our group, both in different rooms, were attacked by bed bugs. One of these had to see a doctor because she had so many bites. There was mold in several bathrooms because the curtains don't stop the water from spraying everywhere. The cleaning staff basically dump the trash and give new towels. No vacuum cleaners were heard or saw. This is a really run down hotel and you risk bringing home with you something totally uninvited.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank kingjr_kts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 August 2013

We stayed here on two occasions and found the staff very helpful and caring. They gave good advice regarding making the most of our time. The breakfast was really good. The rooms were lovely, clean, comfortable and spacious and it was great value for money.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LandLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrison
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 August 2013

This was the only hotel close to the airport with vacancy when I was there in May of 2013. It would not have been my first choice. The staff was friendly. The hotel is a bit dated and run down. It used to be a different name and they have not done a lot of things to update the property. This would not be my choice on my next visit to Memphis. It was a last minute trip to the city and Memphis was booked up. I will not visit this location again for a stay.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Roger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Dorado, Arkansas, United States
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2013

The stay at this hotel was more depressing than the funeral we were in town for. The rooms are seriously outdated and on the 2nd day we were there the elevator was put out of order. There were no apologies from the desk, we were told the hotel would not give any type of discount due to the inconvenience (mind you we were on the 3rd floor). There were 2 desk clerks that actually laughed when we asked about a discount and one was beyond rude. To arrive back to the hotel, climb up the stairs only to have to go BACK downstairs because our room keys didn't work...I can see why this hotel is no longer with the Choice Hotel brand. As a hotel employee even I can say the desk clerks were rude and the room was not worth the money! Next time we will stick with the Choice Hotel brand NO MATTER WHAT!

Room Tip: Choose a different hotel
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Veronique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 May 2013 via mobile

Let's see - super friendly staff, comfy king size bed, clean room, and breakfast in the morning. Only stayed one night since we were traveling to Atlanta the next morning. I would definitely stay here again!

Stayed May 2013, travelled as a couple
Helpful?
2 Thank phillygirl1062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Hearth Inn & Suites

Property: Country Hearth Inn & Suites
Address: 3005 Millbranch Rd, Memphis, TN 38116-1927 (Formerly Budgetel Inn & Suites)
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #84 of 136 Hotels in Memphis
Price Range (Based on Average Rates): £
Hotel Class:2 star — Country Hearth Inn & Suites 2*
Number of rooms: 86
Official Description (provided by the hotel):
Hotel features Interior Corridors, elevator, 24/7 guest services, business center, fitness facility, complimentary wireless internet access throughout the hotel, complimentary continental breakfast buffet, and guest parking is complimentary during stay. Guest rooms include 32 inch plasma TVs with premium cable and HDMI input, microwave and refrigerator in every room, pet friendly up to 40 lbs (refundable deposit is required), smoking, non-smoking and handicap accessible rooms available, in-room coffee makers, iron/ironing board, hairdryer, shower/tub combinations, complimentary toiletries (upon request), free local calls, alarm clock radios, wake up call service upon request .. cribs and connecting rooms are based on availability. ... more   less 
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Also Known As:
Comfort Hotel Memphis
Comfort Inn And Suites
Memphis Comfort Inn
Comfort Inn Memphis

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