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“not very clean - would not stay again or recommend.”

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Country Hearth Inn & Suites
Ranked #84 of 137 Hotels in Memphis
Arkansas
Level 5 Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“not very clean - would not stay again or recommend.”
Reviewed 30 July 2010

Stayed here as it was close to Graceland and like Comfort Inn chain. Although not in the best neighborhood, I felt safe (we were a couple of single ladies). Staff was kind & helpful, but room was not clean. Looks as if it's used heavily by truckers, but for the casual traveler or vacationer, choose something else to be completely comfortable. We had to change sheets out on the bed (stained) and furniture and floor were not at all cleaned well. I would not stay here again or recommend it to my family & friends.

  • Stayed July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank EuroShanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Meridian, Idaho
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2010

I booked this hotel on the phone-was told must cancel before 4 pm. We did not arrive in Salem until 5pm. When we got to the motel there were people(didn't look too good) hanging about in the chain link fenced yard. It was a neighborhood of abandoned buildings, dirt, crime and generally a place noone would want to stay. We went in, asked to see the room-we went down a dirty hallway and into a room in which the pillows looked like they had been used. The carpet was dirty and the bathroom was poorly outfitted to be a handicap room. We went up front and told the receptionist we would be staying, canceled our reservation for 2 days but were not refunded any money. Not up to any standards.

  • Stayed July 2010, travelled as a couple
    • Value
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Helpful?
1 Thank nothappy0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level 5 Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 26 March 2010

My Aunt and I were in Memphis to see Graceland, as we frequently do. We usually stay at the Heartbreak Hotel, but decided to save some money and try the Comfort Inn. Beware, that the area of town is not the best, but don't let that spoil the Hotel. Also the hotel is near the Airport, and sometimes it is very loud. Also, the area has a lot of truck places and a lot of truckers stay at the hotel. The hotel lobby was very nice and open. We really liked the nice lobby and the entry way. We arrived at the Hotel around 10AM to make our reservation, and surprising we could already check in. The front desk staff was very friendly and helpful. Our room was clean and everything was in it's place. The room had a small microwave and a small fridge, two double beds, a comfy chair, a 22 inch TV. The bathroom was very clean, and the shower water pressure was awesome! We only had two complaints about the room. The first one was that there was small cob webs hanging from the ceiling trim. The second compliant was that the heater really smelt bad when turned on. The hotel offered a free breakfast, and it looked okay and there was a good variety, but we didn't have time to eat. Over all, this is a clean hotel and the room was very cozy. I will stay here again in the future.

  • Stayed March 2010
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Cally3577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Virginia
Level 6 Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 31 December 2009

My husband and I stayed at this Comfort Inn & Suites as one of several stopovers on a roadtrip from DC to Dallas. We spent the afternoon at the Pink Palace Museum and the evening on Beale St. and checked into the hotel around 11pm. We liked the location because we wanted to get to Graceland as soon as it opened the next morning and this hotel is only a few minutes away.

I used Choice Privileges points so I did not pay anything for the stay. Check-in was speedy.

The room was adequate. The king bed was very comfortable. There was a refrigerator and microwave. The sink area was very large and looked brand new. The shower was a little older, and while it worked fine, there are obvioulsy no water restrictors in place because the water pressure was so strong that it was LOUD. Our toilet actually started leaking in the morning and we reported it to the front desk clerk who promptly wrote it up.

The only gripe about this hotel is that because of its proximity to the airport, it can get a little loud. I was awakened a couple times because I heard was I thought was loud traffic, but it was actually plane engines firing up at 3am and 4am. I couldn't believe that commercial flights would be taking off from the Memphis airport at that hour, but I later learned that the FedEx headquarters is in Memphis and every shipment goes in and out of Memphis before it gets routed to its final destination... so the planes I heard were FedEx planes. I'm not sure if staying on the opposite side of the hotel would be quieter... we were in room 103. Of course, the planes didn't wake my husband, so I guess it depends on how heavy a sleeper you are.

Breakfast was adequate. I love it when hotels have waffle makers. :)

We were planning on getting up early to use the fitness room, but we slept longer than we wanted to (too much fun on Beale St.). The machines looked new... there was a treadmill, an elliptical machine and a stationary bike.

I would probably stay here again if I was passing through, but I would request a room farther from the highway and the airport noise, if that is even possible.

  • Stayed December 2009, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank TVChick16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2009

We were driving cross country (Providence to Nashville to Texas to Memphis and then back) and needed a place to stay. We decided on the Comfort inn and suites in Memphis ahead of time. We didn't have reservations but showed up at approximately 8 am. We were met with about the friendliest receptionist I'd ever encountered. They let us check in right then first thing in the morning and even asked if we had AAA, and gave us an excellent rate. Room was standard, TV, shower, bed. Clean, and good hot water. All you could ask for in a hotel. Yes, it is near some sort of industrial area, but if you're tired and need a place to stay that isn't going to try and mess you over, I'd recommend here. Super nice staff and clean room at a reasonable price

  • Stayed October 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank cwilly57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level 6 Contributor
106 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 12 September 2009

We stayed here one night over labor day weekend while meeting up with my in-laws and our son in college. We had three rooms total, which were all good size. The king suite was actually two rooms combined into one.

We wanted to stay downtown, but nothing was available in our price range. This hotel is not a bad location, just one block off I-240 and 10 minutes from downtown.

I really don't have anything good or bad to say about it. The staff was friendly, the hotel was clean and safe. I would stay again for one night, especially if I had a flight out the next morning, but I don't think I would make it a base for a multi-night stay.

  • Stayed September 2009, travelled with family
    • Value
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Helpful?
1 Thank Richbutnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pace, Florida
Level 6 Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 April 2009

We traveled to Memphis to attend the NCAA basketball tournament and just wanted somewhere that was clean, safe and had easy access to the interstate. This hotel was perfect! The service was awesome-gave us tips on restaurants and then gave us printed directions to get us there. Can't remember when I have been to a hotel where everyone was so friendly & helpful. The free breakfast was great also. Just a great value overall and if we ever get to Memphis again, will definitely stay here!

  • Stayed March 2009, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank kosborne32571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Hearth Inn & Suites

Property: Country Hearth Inn & Suites
Address: 3005 Millbranch Rd, Memphis, TN 38116-1927 (Formerly Budgetel Inn & Suites)
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #84 of 137 Hotels in Memphis
Price Range (Based on Average Rates): £
Hotel Class:2 star — Country Hearth Inn & Suites 2*
Number of rooms: 86
Official Description (provided by the hotel):
Hotel features Interior Corridors, elevator, 24/7 guest services, business center, fitness facility, complimentary wireless internet access throughout the hotel, complimentary continental breakfast buffet, and guest parking is complimentary during stay. Guest rooms include 32 inch plasma TVs with premium cable and HDMI input, microwave and refrigerator in every room, pet friendly up to 40 lbs (refundable deposit is required), smoking, non-smoking and handicap accessible rooms available, in-room coffee makers, iron/ironing board, hairdryer, shower/tub combinations, complimentary toiletries (upon request), free local calls, alarm clock radios, wake up call service upon request .. cribs and connecting rooms are based on availability. ... more   less 
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Also Known As:
Comfort Hotel Memphis
Comfort Inn And Suites
Memphis Comfort Inn
Comfort Inn Memphis

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