The hotel is perfectly situated in the heart of downtown Memphis. The staff was friendly and the breakfast was real food. Everything you need is in walking distance. The only downfall would be the tiny atrium on the outside when you come to check in. If you are coming on a busy day be prepared , only about 3-4 cars can pull in and goodness if someone has to get in the parking deck you will have to pull in, out to get through or let someone pass. Besides that it was great. They even called to let me know I left my shoes in the room.