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“Great Staff”

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Comfort Inn & Suites
Ranked #78 of 137 Hotels in Memphis
Portage, Wisconsin
Level 6 Contributor
147 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Great Staff”
Reviewed 26 February 2014

Staff is excellent, our room was decent and comfortable. Problem was noise of doors closing and when you flushed it would wake the dead. The Meals are good but its the same thing for breakfast everyday, no fruit and eggs and sausage patties everyday for 7 days was ridiculous. Supper was repeated every other day. They need to come up with a better menu, at least add fruit to the breakfast, change the patties to ham once in awhile and have 1 or 2 other supper meals, Hamburgers would be simple and a welcome change. This really would not be a lot to fix.

Room Tip: No suggestions for the noise problem they need to figure out how to quiet down the door noise and to...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 January 2014 via mobile

We stayed here for 3 days in November. The staff was great and very helpful our entire day. Our room was decent and seemed to be very clean. Our problem with this hotel did not arise until after we returned home. While there, we used the pool everyday. Our kids loved it. However, something had to be seriously wrong with the water. It has been over a month and I cannot get the chlorine/chemical smell out of my daughters hair. We have tried every home treatment possible.. I may have to give in and take her to a salon. In addition, the smell will not come out of any clothing item that came in contact with us while wet from the pool. My husband washed his T-shirt worn there and now his entire load of wash smells permanently like the chlorine/chemical smell. I have never had this problem anywhere before. I do not know what could cause such a strong and permenant odor but something had to have been terribly wrong with the pools chemicals.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
4 Thank aliciajr81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Manager at Comfort Inn & Suites, responded to this review, 17 March 2014
Dear aliciajr81,

Thank you for taking the time to share your feedback. I am very sorry to hear that you had a concern with our pool. I wish we would have had an opportunity to address this matter sooner as the pool chemicals are tested several times on a daily basis. We hope that this does not deter you from staying with us in the future.

Loretta, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 December 2013

Just one more trip is scheduled for the end of December. I only stayed at this hotel 30 of my 39
trips to Memphis for 2013. This hotel is a winner. The other trips put me in Mississippi for a few
stays but I always go back to Quality Suites if possible. Good people run the front desk and the price
is a bargain.

Room Tip: even numbers are east view odd is west, hot in the summer sun
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
Level 6 Contributor
145 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 15 November 2013

We stayed at the Drury Inn/Memphis when traveling home from Ohio. After a LONG day of driving...we stopped and we're so glad we did. The staff was just wonderful. Friendly and accomodating. We were pleasantly surprised when we entered our room and found that it was a lovely, king size bed...the room was more like a suite in other chains. The bed very comfortable and the room was spotless. We loved that they offered both breakfast and dinner that evening. It unexpectedly saved us a little money. We have since stayed at the Drury several times and are never disappointed!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amarinesmom226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 November 2013

The property is no longer affiliated with Drury Hotels. New signage installed the week of 11/10/2013. Online property records do not reflect a change in ownership as of 11/14/2013. Hotel was built in 1994 and is approximately 20 years old and in very good condition as a Drury. Drury no longer listing this location on their website. Quality inn listing Inn on theirs with limited information. Rates are below $100 as a Quality Inn. Very likely a bargain. Drury rates ran $100 up to $150. Rate sign is back in use. $79 posted on 11/14/2013.

Past Performance does not guarantee future results.

Room Tip: Pool at center of first floor.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013 via mobile

Room was clean, the kids enjoyed the breakfast and dinner. Considering it was free it was great. They were very accommodating......I needed a recliner to sleep in and they provided one. This is one of the few hotel chains able to do so. We have had very good luck with Drury Inn & Suites.
.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deeski24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 1556 Sycamore View Rd, Memphis, TN 38134-7302 (Formerly Quality Inn & Suites)
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 137 Hotels in Memphis
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Drury Inn & Suites Memphis Northeast Hotel Memphis
Drury Inn And Suites Memphis Northeast
Drury Inn Memphis
Drury Inn Hotel Memphis
Drury Memphis

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