First of all this hotel was hard to find! Online directions will direct you to an alley that is not open to vehicular traffic. However after driving around a couple of times we found the small entrance on the back side of the hotel where we could pull in and check in. We would have liked to stay in the older, nicer rooms but they were more expensive. Our room was on the 5th floor and overlooked the pool. It was comfy but "well-worn". The a/c I think was on its last legs. I stuffed a washcloth in the casing so it wouldn't rattle so badly while we slept. Also it didn't look too clean, but since it was 100+ during our stay with high humidity frankly I was just grateful it was in working order. The hotel needs to be refurbished, but we were ok with it for several reasons. The staff was very friendly and helpful. The breakfast was fabulous. The fitness area was above average for a mid-grade Marriott. We really enjoyed the pool area! I am surprised others have complained, we loved it! Instead of being an indoor over-sized bathtub it is a large outside pool with a big built-in hot tub! The trolley to Beale Street was right outside the hotel. We had planned to stay for one night but extended out stay an extra night after our first night on Beale Street. We took in Beale Street, Mud Island, had a night-time carriage ride, Sun Studio (a must-see!), Gibson Guitar factory tour, Graceland, Peabody ducks, and more! Also ate at a couple of restaurants recommended by front desk staff-can't remember the names but all were wonderful! In short the room itself was just ok but the city, the staff, and overall experience of the hotel were such that it rates above average.
- Official Description (provided by the hotel):
- Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses. ... more less
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- Also Known As:
- Springhill Suites Memphis Downtown Hotel Memphis
- Memphis Springhill Suites